Lanista Casino - Kazino blokira isplate igrača.

Hello, Lanista Casino has not paid out any money since January 17th and I cannot request any further withdrawals; it says "withdrawals blocked by Operator".

No verification was requested by the casino, and I had previously received normal payouts.

The casino is not communicating with me, and I find it strange that I've been left waiting for two weeks without an update.

Guten Tag, Lanista Casino hat seit 17. Januar kein Geld mehr ausgezahlt und ich kann keine weiteren Auszahlungen mehr beantragen dort steht "withdrawals blocked by Operator".

Es wurde keine verifizierung vom Casino angefragt und zuvor hatte ich auch normal Auszahlungen erhalten.

Das Casino führt keine Kommunikation mit mir und ich finde es merkwürdig dass ich schon 2 Wochen warten gelassen werde ohne update

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Dear Nibadon,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can fully understand the situation.

• Could you please clarify the exact date when you requested the withdrawal?
• Have you made any changes to your account or updated any personal information that might have impacted your ability to withdraw?
• Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards

Petra