Megapari Casino - Depozit igrača je odložen.

I deposited $200,000 into Megapari using Claro Pay. The money was debited but never credited. I've already sent proof of payment, PDFs, and videos, as requested. Since then, every time I inquire, I get the same response: that the case is being reviewed by Finance and that I should wait. First, they told me 4-6 hours, and it's been much longer. They're not giving me a solution or a timeframe. I don't want a timeframe anymore; I want my money back.

Deposité $200.000 en Megapari mediante Claro Pay. El dinero fue debitado pero nunca se acreditó. Ya envié comprobante, PDF y videos, tal como me solicitaron. Desde entonces, cada vez que consulto me responden lo mismo: que el caso está siendo analizado por Finanzas y que espere. Primero me dijeron 4-6 horas y ya pasó mucho más. No me dan solución ni plazo. Ya no quiero plazos quiero mi dinero

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Dear emamari,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind that it’s a complicated process that might take approximately one month. In these cases, the casino usually has its hands tied. I would also strongly recommend against depositing any more funds until the issue is resolved.

If the money got lost during the transaction, it will take some time before it’ll be credited to your casino account.

I’m sorry we couldn’t be of much help now. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Tomas