Megapari Casino - Depozit igrača je odložen.

Dear Casino Guru Team,

​I am filing this complaint against Megapari regarding an uncredited deposit. I made a deposit of 400 EGP, but the funds have not been added to my casino account.

​It has been over 3 days since the successful transaction. I have already contacted Megapari's customer support multiple times and provided them with all the requested evidence, including clear screenshots and video recordings proving the transfer was successful.

​Despite providing all the proof, their financial department is stalling. Every single day I contact the live chat, and they just give me the exact same automated response: "Please wait another 24 hours," without providing any actual resolution, explanation, or real updates.

​I am requesting your intervention to help me get my 400 EGP credited to my account, as the casino's support is clearly ignoring the issue and delaying it on purpose.​My Player ID: [690648747 ]

My Registered Email: [ zecofoor43@gmail.com]

​Thank you for your assistanc

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Dear Amego,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has not been credited to your casino account, I recommend contacting your payment provider so they can investigate. Please note that this can be a complex process and may take approximately one month. In these cases, the casino is usually unable to act while the payment provider investigates.

I apologize that we cannot be of more assistance at this time. I will leave this complaint open for one month and would appreciate it if you could keep us updated on any progress. Thank you for your understanding.

Karla M.

Dear Karla,

We would like to inform you that the issue has been resolved. The deposit was successfully approved after the payment provider completed the manual verification process on 04.08.2026

Since the matter has been successfully resolved and the funds have been credited, we kindly ask you to consider closing this case.

Thank you for your cooperation.

Kind regards,

Megapari Team

Dear Amego,

Thank you for your patience.

The casino has informed us that your deposit was successfully approved and credited to your account after the payment provider completed the manual verification process on August 4, 2026.

Could you please confirm whether this is correct and whether the 400 EGP deposit has been successfully credited to your casino account?

Thank you very much in advance for your confirmation. I look forward to your reply.

Karla M.

Dear Amego,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.