Mr Bet Casino - Igrač tvrdi da mu je isplata odložena.

The casino isn't making any effort to change anything; the money has been under review for over 48 hours! No effort from support, no evasive questions.

Casino gibt sich keine Mühe irgendwas zu ändern , Geld steht seit mehr als 48 Stunden in Prüfung! Keine Mühe vom Support ausweichfragen

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We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

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Dear kikiokoke12222,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Mr.bet has refused to complete the verification for 7 days! This provider is outrageous.

Mr.bet weigert sich seit 7 Tagen die verifierung durch zu führen! Unverschämt dieser anbieter

Still no improvement, all requirements set by the casino have been met! The casino is refusing to pay out!

Weiterhin keine Besserung, alle vorraussetzungen wo das casino verlangt wurden umgesetzt! Das casino drüvkt sich vor der Auszahlung!

No verification possible! This casino is absolute garbage!!

Keine Möglichleit der Verifizierung! Das Casino ist der letzte Dreck!!

Now I'm being threatened that, because of my reviews, they will completely take away my €1400 credit balance.

Jetzt wird mir gedroht auf Grund meiner Bewertungen dass sie mein guthaben von 1400€ komplett weg nehmen

Dear kikiokoke12222,

I hope you are doing well. As the recommended time frame has now passed, could you kindly update us on whether your withdrawal has successfully been received or if there have been any new developments regarding your case? Thank you for your time, and I look forward to your response.

No! Mr. Bet simply refuses to verify me, which is a common tactic! According to their guidelines, all documents have been uploaded, but all steps take at least 72 hours and are then rejected! The casino will never pay out the money.

Nein! Mr.bet will mich einfach nicht verefizieren was ekne Masche von denen ist! Alle dokumente wurde laut denen uhrem Leitfahden hochgeladen alle Schritte dauern dann mindestens 72 Stunden und werden verweigert! Das Casino wird das Geld nie auszahlen

First, it happens, but Mr. Bet cancels it again within minutes! The casino is a complete scam.

zuerst kommt das aber mr.bet anuliert das wieder innerhalb von Minuten! Das Casino ist reinster Betrug

And again. Mr.bet manually cancels the verification again.

Und wieder . Mr.bet annuliert die verifikation wieder manuell

and again

You cannot withdraw winnings from this casino!

man kan in diesem Casino keine Gewinne auszahlen!

Block this casino from your list; it's a pure scam casino.

Speert dieses Casino aus eurer Liste ist ein reines scam Casino

Please help me

Bitte helfen sie mir

Dear kikiokoke12222, thank you for your response. I completely understand your frustration with the lack of progress regarding the verification.

Could you please confirm whether you have reached out to the customer support of the casino? Have they provided a reason for rejecting your documents?

Thank you in advance for your reply.

Hello, yes, several times. I upload the requested documents according to their regulations, but they are repeatedly rejected, and no reason is given.

Hallo, ja mehrmals, ich lde die gewünschte Dokumente hoch nach deren vorschriften jedoch werden diese immer wiede rverworfen, es wird kein Grund nagegeben

They can forget about the case, I've blown everything, verification isn't possible at that scam casino, there are often many reports of that.

Können den Fall abgacken , habe alles verbalelrt , verifizierung nicht möglich bei dem scam casino gibt ja häufig viele Berichte

****** You, that filthy scam casino

****** Sie das drecks scamer casino

Hello kikiokoke12222,

We would like to update you that due to Attila, your designated resolver, being on vacation, we have opted to extend the timeline by an additional 7 days. Since Attila has an in-depth understanding of your situation and maintains direct communication with the casino, we find this extension justified. Your patience is sincerely appreciated, and I assure you that Attila will contact you at the earliest opportunity.

Thank you for your understanding and ongoing patience.

Best regards, Casino Guru

They don't need it, they can delete the ticket, there's no more credit on it, the casino doesn't pay out anyway, that's what many reports in gambling forums say...verification is also not possible.

Brauchen sie nicht , können das ticket löschen , kein Guthaben mehr drauf das Casino zahlt eh nicht aus das ergeht aus vielen Berichten in dicersen Foren her..verefizierung ebenfalls nicht möglich

Dear kikiokoke12222, thank you for your reply. 

I am sorry to hear that, but I understand. Since you have decided to play your winnings, I’m afraid there is not much we can do for you. I understand that this would have never happened if you could withdraw on the first attempt, but at this point, we cannot ask the casino to refund your lost winnings.

Due to the aforementioned reasons, this complaint will now be closed. Thank you for your understanding. I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.