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PGBET Casino - Zahtev igrača za povlačenje je odložen.
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Igrač je prestao odgovarati
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Mex$7.381
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Index sigurnosti:Vrlo nizak
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The player from Mexico had deposited real money after being referred to the game by a friend and had experienced fast payouts. However, upon reaching VIP status, she was asked to make an additional deposit of $1500 to withdraw her funds, which she found frustrating. The Complaints Team identified the casino as a scam platform and advised her not to deposit any money to correct any data. Unfortunately, due to a lack of response from her, the complaint was closed at that time, but she could reopen it in the future if she chose to resume communication.
Igračica iz Meksika je uplatila pravi novac nakon što joj je prijatelj preporučio igru i doživela je brze isplate. Međutim, kada je dostigla VIP status, zamoljena je da izvrši dodatni depozit od 1500 dolara kako bi podigla svoja sredstva, što je smatrala frustrirajućim. Tim za žalbe je identifikovao kazino kao prevarantsku platformu i savetovao joj da ne uplaćuje novac kako bi ispravila bilo kakve podatke. Nažalost, zbog nedostatka njenog odgovora, žalba je u to vreme zatvorena, ali bi je mogla ponovo otvoriti u budućnosti ako bi odlučila da nastavi komunikaciju.
Zdravo, dobro veče, želim da opišem problem i želim da dođem do suštine ovoga jer sam uplatio pravi novac,
Prijateljica je došla kod mene kući i pitala me da li mogu da joj pomognem jer je već pobedila. Zato je otišla u odeljak za preporuke i poslala mi link za igru! Jer, gle, isplaćivalo se, pa evo me! Uplatila sam novac i igrala, a opklade su se isplaćivale super brzo, sve je bilo u redu. Kada se pojavila legenda koja je pisala da imam VIP1 i pravo da podignem novac,
I imam samo još uplata! Žele da ponovo uplatim i ne više od iznosa! Od 1500 dolara 🤣🤣🤣, a zatim da ih kontaktiram nakon što uplatim.
I upravo sam to pitao, a oni i dalje imaju drskosti da unesu iznos depozita.
Prijavljujem se sada da vidim kakve ćete odgovore na pitanja i odgovore dobiti.
Voleo bih da mogu da dobijem svoj novac nazad 😏 ili jednostavno da prestanem da igram onlajn🤭
Hello, good evening, I want to describe a problem and I want to get to the bottom of this because I did deposit real money,
A friend came to my house and asked if I could help her because she had already won. So, she went into the referral section and sent me the game link! Because, look, it was paying, so here I go! I deposited and played, and the bets were paying super fast, all good. When a legend appeared saying that I had VIP1 and the right to withdraw cash,
And I only have more captures! They want me to deposit again and no more than the amount! Of $1500 🤣🤣🤣 and then contact them after I deposit.
And I just asked that right now and they still have the audacity to put in the deposit amount.
I'm signing in now to see what Q&@%%#A! answers you'd get.
I wish I could get my money back 😏 or just quit playing online🤭
Ola Buenas noches quiero describir un problema y quiero llegar , a fondo de esto porque yo si deposite Dinero Real,
unaAmiga llego ami casa y me dice que si le puedo ayudar porque avia ganado entonces , ingreso al departamento de referidos y me envie el link del juego! Porque mire que si ,pagaba ah pues ay voy! Deposito y juego y pues pagaba super las jugadas todo bien.cuando me apare una lellenda diciendo que tenia Vip1 Derecho de retirar efectivo
Y tengo mas capturas solamente! Que quieren que vuelva a depositar y no mas la Cantidad ! De 1500$ 🤣🤣🤣 y despues me ponga en contactor con ellos despues de que yo deposite.
Y eso lo acabo de preguntar ahora mismo y todavia tienen el sinismo de poner la cantidad del deposito.
Inicie sesion ahorita para ver que P&@%%#A! Me responderian.
Ojala pudiera recuperar mi Dinero 😏 o de plano dejar el juego en linea🤭
Casino.Guru nikada neće tražiti bilo kakve uplate ili pristup vašim nalozima kako bi završio KYC (poznaj svog klijenta). Ako neko tvrdi da je iz Casino.Guru-a i podnese takav zahtev,ne delite nikakve informacije. Igrače kontaktiramo samo putem ove zvanične teme žalbi ili putem imejl adresa koje se završavaju na@casino.guru. Uvek proverite domen pošiljaoca i potvrdite imejl adresu vašeg rešavača klikom na njihov avatar u zvaničnoj temi žalbi.
Ako vam se nešto čini sumnjivim, kontaktirajte nas direktno.Čuvajte se.
Zdravo,
Hvala vam puno što ste podneli ovu žalbu. Žao mi je zbog problema koji imate. Dozvolite mi da vam postavim nekoliko pitanja kako bismo razjasnili vašu situaciju.
Da li ste prošli potpunu KYC verifikaciju ili barem podneli bilo kakve identifikacione dokumente kazinu na verifikaciju?
Koliko je stanje pravog novca na vašem računu i koliko ste novca besplatno dobili od kazina na svoj kazino profil?
Kada ste poslednji put uplatili novac u ovaj kazino?
Preporučujemo vam da ne uplaćujete više novca u ovaj kazino dok se vaša žalba istražuje, jer je zahtevanje dodatnih depozita radi omogućavanja isplate obično taktika koju koriste prevarantske platforme. Više o identifikaciji prevarantskih kazina možete pročitati ovde: https://casino.guru/guide/scam-casinos-warning
Nadam se da ćemo moći da vam pomognemo da rešite bilo koji budući problem koji spada u našu nadležnost.
Hvala vam na razumevanju.
Srdačan pozdrav
Veronika
Important Notice:
Casino.Guru will never ask for any payments or access to your accounts in order to complete KYC. If someone claims to be from Casino.Guru and makes such a request, do not share any information. We only contact players through this official complaint thread or via email addresses ending in @casino.guru. Always check the sender’s domain and verify your resolver’s email by clicking on their avatar within the official complaint thread.
If anything seems suspicious, please contact us directly. Stay safe.
Hello,
Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.
Have you passed the full KYC verification, or at least submitted any identity documents to the casino for verification?
What is the real-money balance in your account, and how much money did you receive from the casino to your casino profile for free?
When was the last time you deposited money into this casino?
We recommend that you do not deposit any more money to this casino while your complaint is being investigated, since requesting additional deposits to enable a withdrawal is usually a tactic used by scam platforms. You can read more about identifying scam casinos here: https://casino.guru/guide/scam-casinos-warning
I hope we will be able to help you resolve any future issue that falls within our scope.
Produžavamo tajmer za 7 dana. Molim vas da znate da ukoliko ne odgovorite u zadato vreme ili ne pružite asistenciju, mi ćemo da odbijemo prigovor.
Dear FARZ31,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
Pa, istina je da nisam poslao nikakve dokumente jer ih nisu ni tražili, a ovo su mi odgovorili prošlog puta: da je moj broj bankovnog računa pogrešan, pa ako jeste, kako da uplatim depozit da bih igrao? 🤨
I da sve bude još gore, žele da me nateraju da se osećam krivim jer sam pogrešno uneo svoj nalog.
Šta preporučujete? Da li treba da uplatim 1.500 dolara da bih mogao da podignem novac? Prema ovome, u početku je bilo samo 300 pezosa. Sada kada sam navodno uneo pogrešnu lozinku, i dalje su u stanju potpunog haosa.
Well, the truth is, I haven't sent any documents because they haven't asked for any, and this is what they responded to me last time: that my bank account number was incorrect, so if it's incorrect, how do I get my deposit in to play? 🤨
And to top it all off, they want to make me feel guilty because I entered my account incorrectly.
What do you recommend? Should I deposit the $1,500 to be able to withdraw? According to this, at first it was only 300 pesos. Now that I supposedly entered the wrong password, they are still in a state of complete chaos.
pues la verdad no eh enviado ningun documento porque no me an pedido ninguno y esto fue lo que me respondieron la ultima vez,que mi numero de cuenta bancaria fue fallido entonces de estar mal como entro mi deposito para jugar? 🤨
Y para colmo me quieren aser sentir culpable, que porque puse mal mi cuenta.
usted que me recomienda ? Deposito los 1500$ para poder retirar? Segun esto al principio solo eran 300 pesos los deposite y Ahora que disque puse mal la clave estan pero si bien tornados Dela cabeza
Molimo vas da ne uplaćujete novac u ovaj kazino kako biste „ispravili" ili „izmenili" bilo koje podatke koje ste navodno pogrešno popunili. Pregledali smo ovaj kazino i identifikovali smo ga kao prevarantsku platformu.
Molimo vas da svu komunikaciju između vas i korisničke podrške kazina u vezi sa ovim sumnjivim zahtevima za depozit prosledite na veronika.f@casino.guru , ili ga objavite direktno ovde u temi.
Please do not deposit any money to this casino in order to "correct" or "modify" any data you allegedly filled out incorrectly. We have reviewed this casino, and it has been identified as a scam platform.
Please forward all communication between you and the casino’s customer support regarding these suspicious deposit requests to veronika.f@casino.guru, or post it directly here in the thread.
Produžavamo tajmer za 7 dana. Molim vas da znate da ukoliko ne odgovorite u zadato vreme ili ne pružite asistenciju, mi ćemo da odbijemo prigovor.
Dear FARZ31,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
Nažalost moramo vas obavestiti da, zbog nedostatka odgovora igrača na naše poruke, upite i podsetnike, trenutno nismo u mogućnosti nastaviti sa daljom istragom ili ponuditi potencijalna rešenja. Kao rezultat toga, moramo trenutno zatvoriti ovu žalbu. Međutim, imajte na umu da igrač zadržava mogućnost ponovnog otvaranja ove žalbe u bilo kom trenutku u budućnosti ako odluči nastaviti komunikaciju. Ostajemo otvoreni i spremni pomoći u rešavanju problema ako se igrač ponovno odluči obratiti.
Hvala na razumijevanju.
Srdačan pozdrav, Veronika Casino.Guru
We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment. However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.
Thank you for your understanding.
Best regards, Veronika Casino.Guru
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