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I have a problem. I didn't receive the transfer. The casino recorded it on December 31, 2025. It's been 5 business days, and I still haven't received the money. After I tried to get an ID and confirm the transfer, contact stopped. Please help, they're not responding to my emails... it's not nice. This is my money that I have to keep demanding ;(

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Dear Defender,

Thank you very much for submitting your complaint. I'm really sorry to hear about your issue with QuickSlot Casino. I'm afraid I will need more information regarding your problem. Could you please elaborate? Are you facing issues with withdrawals or with a lost deposit?

Thank you in advance for your response.

Best regards,

Attila G.

Yes

They wrote today but nothing specific, I've been waiting for the money for two weeks, they haven't answered any of my questions, they're just delaying...

I'm having trouble with a withdrawal. I withdrew the funds on December 31, 2025. They sent me an email saying it would take 5 days to appear in my account. It's been 7 days, and I still haven't received the money. They don't respond to emails, and when they do, they say they're waiting... so why wait? They call the financial institution and ask what's going on, and they don't care at all...

Dear Defender,

Thank you for your response. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals before?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with or without an active bonus?

Thank you very much in advance for your reply.

Best regards,

Attila

Dear Defender,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Attila
Casino.Guru