RoboCat Casino - Igrač prijavljuje poteškoće sa povlačenjem novca i optužuje kazino za prevaru.

First of all, I am Korean. I would appreciate your understanding even if my English is not perfect.

RoboCat Casino is a scam casino and is worse than a small neighborhood shop. The total deposit was about $320, and while it appeared to be making a profit on slot machines and other casino games for six days, including the weekend, in reality, they deceived the players and did not process withdrawals.

우선 저는 한국인입니다. 영어가 서툴더라도 이해해 주시면 감사하겠습니다.

로보캣 카지노는 사기 카지노이며 동네 작은 가게보다도 못합니다. 총 입금액은 약 320달러였는데, 주말을 포함해 6일 동안 슬롯머신과 다른 카지노 게임에서는 수익을 내는 것처럼 보였지만, 실제로는 플레이어를 속이고 출금을 해주지 않았습니다.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Which specific games did you play to accumulate the winnings you are trying to withdraw?
• Did you accumulate your winnings with or without a bonus?
• Have you completed the full KYC verification process, or have you at least submitted any identity documents to the casino for verification?
• Are there any pending withdrawal requests in your casino account, or has the casino cancelled all your withdrawal attempts?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika