Dragi 9678672m,
Hvala vam puno što ste podneli žalbu. Žao mi je zbog vašeg problema. Dozvolite mi da vam postavim nekoliko pitanja kako bih mogao u potpunosti da razumem celu situaciju.
- Da li ste ranije uspešno povlačeli novac?
- Da li ste pokušali da povučete sredstva preko nekog drugog provajdera plaćanja osim iCash.one?
- Da li ste akumulirali svoje dobitke sa ili bez aktivnog bonusa?
Nadam se da ćemo moći da vam pomognemo da rešite ovaj problem što je pre moguće.
Unapred vam se mnogo zahvaljujem na odgovoru.
Srdačan pozdrav,
Atila
Dear 9678672m,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Have you made any successful withdrawals before?
- Have you tried withdrawing your funds through a payment provider other than iCash.one?
- Have you accumulated your winnings with or without an active bonus?
I hope we will be able to help you to resolve this issue as soon as possible.
Thank you very much in advance for your reply.
Best regards,
Attila
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