Spinbara Casino - Igrački račun je zatvoren, a isplata otkazana.

Hello, after playing at this casino for several weeks and even reaching VIP status, to my great surprise, today my requested withdrawal was cancelled and, without any communication from the casino, my account was also blocked.

I would like the casino to pay out my total balance of €1194 that I have accumulated playing slots on their site over the past few weeks.

I hope you can help me, thanks in advance

Salve, dopo aver giocato per diverse settimane su questo casino e dopo aver raggiunto anche il livello vip, con mio grande stupore oggi mi è stato annullato il prelievo richiesto e senza nessuna comunicazione da parte del casino mi è stato anche bloccato l'accesso al conto.

Vorrei che il casino paghi il mio saldo totale di 1194€ accumulato giocando alle slot del loro sito in queste ultime settimane.

Spero possiate aiutarmi, grazie in anticipo

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Hello,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’ve experienced. May I ask a few questions to better understand the situation?

• Could you please clarify when exactly your account was created?
• Had you completed verification before you lost access to the account?
• Were your winnings accumulated while a bonus was active, or without an active bonus?

I hope we can help resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina