Stake Casino - Depozit igrača je odložen.

Dear Team I have deposited 6400rs in Stake but fund not credited in my stake account after complaint they are dening the payment

Please do the needful

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Dear manojdhamat2025,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind that it’s a complicated process that might take approximately one month. In these cases, the casino usually has its hands tied. I would also strongly recommend against depositing any more funds until the issue is resolved.

If the money got lost during the transaction, it will take some time before it’s credited to your casino account or returned to your bank account

I’m sorry we couldn’t be of much help now. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Tomas

Dear manojdhamat2025,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Sir what is the benefit of submitting complaint here if you cant help...casino is looting us.

almost every single user is facing this issue that transaction was successful but amount was not credited to the casino specially in UPI transactions

Bank says transaction is successful from our end (giving UTR number to us) and reject the chargeback also

Casino says amount not reached to us

In the last nothing happened and we lost our money

Thanks for sharing your point of view.

Please send me the communication with your bank regarding the chargeback of this particular transaction as evidence. Send the information to my email at tomas@casino.guru

Looking forward to your reply.

plz extend my deadline for 1 month as I have mailed bank yesterday they asking for 1 month timeframe

I did not complaint before as similar case bank declained the chargeback of 5400rs so I didnt sir