The player from Slovakia reports that their account is blocked despite having passed the KYC process and being fully verified. However, the casino has provided evidence showing that the player abused the bonus by postponing game rounds. Based on this evidence, the complaint was rejected as unjustified.
Igrač iz Slovačke prijavljuje da mu je nalog blokiran uprkos tome što je prošao KYC proces i bio potpuno verifikovan. Međutim, kazino je pružio dokaze koji pokazuju da je igrač zloupotrebio bonus odlaganjem rundi igre. Na osnovu ovih dokaza, žalba je odbijena kao neopravdana.