WildRoll Casino - Igrački nalog je zatvoren.

I registered at Kazinr on March 22, 2026. I deposited $60. I played Plinko and my balance dropped to $47. I withdrew my money and was asked to complete verification. I completed verification and withdrew my funds again. After that, my account was blocked. The casino isn't responding. Please help.

я зарегестирровался в казинр 22 03 26. сделал депозит в 60 долларов. поиграл в плинко и мой баланс стал 47 долларов. поставил на вывод деньги и меня попросили полностью пройти верефикацию. я прошёл полностью верификацию и поставил опять на вывод средств. после чего мой аккаунт заблокировали. казино не идёт на контакт. помогите

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Dear alekssfaf3,

Thank you very much for submitting your complaint.

I’m sorry to hear about your experience and the sudden account blockage after requesting a withdrawal.

To better understand your situation and assist you further, I would like to ask you a few additional questions:

• Could you please confirm the exact balance in your casino account at the moment it was blocked?
• Did the casino provide any reason for blocking your account?
• Have you received any confirmation that your verification (KYC) was successfully completed?

If you have any relevant communication with the casino or screenshots (e.g., account status, withdrawal request, verification confirmation), please feel free to upload them here or forward them to petronela.k@casino.guru.

Your cooperation in providing these details will help us investigate and work towards a resolution.

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you in advance for your reply.

Best regards,

Petronela