Ybets Casino - Povlačenja igrača su značajno odložena.

Good morning,

I have been waiting for withdrawals at Ybet since 05/05. I contacted the live chat who told me to contact the financial department by email I have not received any response from them for 4 days.

It bothers me to make a complaint because I play a lot and I love iwild but more than 12 days without processing a withdrawal knowing that he paid a withdrawal of $500 per day only on weekdays. Very disappointed with them.

All the casinos in this group have decided not to pay any of my pending withdrawals I have more than $35,000 accumulated. I hope to receive my winnings. But he doesn't answer me anywhere even to my complaints about the other casinos..

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Have you made any successful withdrawals from this casino before?
• Could you please confirm that you passed the full KYC verification, or at least submitted any identity documents to the casino for verification?
• Did you accumulate your winnings with or without a bonus?
• What types of games did you play? Were they slots, live casino games, or sports betting?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika