The player from Germany had requested a withdrawal two weeks ago, but it had been blocked for over a week due to pending checks from the provider. He anticipated further delays from additional verification processes and expressed dissatisfaction with the lack of progress. The complaint was rejected as per the player’s explicit request, and the Complaints Team expressed regret for not being able to assist further.
Igrač iz Nemačke je pre dve nedelje zatražio povlačenje sredstava, ali je bilo blokirano više od nedelju dana zbog čekanja na proveru od strane provajdera. Očekivao je dalja kašnjenja zbog dodatnih procesa verifikacije i izrazio je nezadovoljstvo zbog nedostatka napretka. Žalba je odbijena na izričiti zahtev igrača, a Tim za žalbe je izrazio žaljenje što nije mogao da pruži dodatnu pomoć.