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Panders

Mlađi Pripravnik

Jezici koje razumem: Engleski

Pol: Ženski

Pridružio se: 2020-06-15

Statistika

Mlađi Pripravnik

72 - 120 poena

Započete teme4

Postova na forumu13

Dobijenih sviđanja10

Odobrena prigovora2

Recenzija korisnika1

Pridruženih turnira0

Najnoviji post od Panders

Srpski

1Hvala Radha, problem je u tome što sam osvojio turnir u slotu, tako da moja i...

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2Volim Iggdrasil turnire, ali sam nedavno učestvovao na jednom sa novim kazino...

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4Samo da kažem da je Cosmo sada riješio moje probleme sa prijavom. Hvala ovom ...

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5Zdravo imao sam nedavnih problema sa ovom kazino grupom. Moj Playojo nalog je...

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6Da Daniele, ista adresa.

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7Žao mi je, ne mogu pronaći kako vam poslati poruku direktno na ovom forumu

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Pritužbe

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Recenzije

pre 2 godinaUnfortunately I had a poor experience. Initially it was positive and cashout was easy, it after I requested a higher cash out this was declined for "max win breach" and my winnings were reduced by more than half from EUR2000 to EUR780But my main issue was not receiving winnings related to a Yggdrasil tournament which the casino allowed me to opt into and join over the festive period. Yggdrasil regularly runs leaderboard based tournaments and in my experience with other casinos if you are placed the winnings are immediately paid to your casino account. On this occasion I was placed in the £50 prize category. My winnings were not paid and I didn’t have the foresight to take a screenshot of the leaderboard as I’d never had the issues before. The leaderboard was no longer visible once the next tournament started. When I contacted customer support they denied all knowledge of the tournament and said I needed to contact the game provider myself. despite trying to contact Yggrasil myself it seems they don’t respond to individual enquiries from casino users as I am not their custom…the casino is unwilling to help. I requested to close my account and was asked to wait to hear from managers….no such response received to date.

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