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tamalamaland123

Stariji Pripravnik

Jezici koje razumem: Engleski, Francuski

Pol: Ženski

Pridružio se: 2023-04-25

Statistika

Stariji Pripravnik

265 - 350 poena

Započeta tema1

Postova na forumu13

Dobijenih sviđanja44

Odobrena prigovora2

Recenzije korisnika34

Pridruženih turnira0

Najnoviji post od tamalamaland123

Srpski

1Hteo sam samo da kažem koliko sam razočaran onim što se ovde dešava sa Shihad...

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Recenzije

pre 4 danaNot very many game providers for Canadians. Easy verification and speedy withdrawals. After one withdrawal it was a bottomless pit of loss so maybe quit while you're remotely ahead would be my advice. There is no chat available nor any method to reach a human unless you're on Facebook or Telegram and that doesn't feel comfortable.

pre 6 danaAlthough I initially enjoyed playing here and was cautiously optimistic, it's become sadly clear this isn't a place to play if you want to make a withdrawal. I've been waiting for over a week with no end in site for a $500 CAD withdrawal. Emails go unanswered. Yesterday after waiting 30 minutes on chat I was told the delay was due to the high volume of withdrawal requests, which in my experience is just another way of saying they are either out of funds to pay people, do not have enough staff to function, want people to play their winnings but not collect them, or simply will soon be closing their doors. Whatever the reason I am done playing here and have zero reason to believe I'll ever see a penny. I'll update this review should it ever happen. Beware.Update: A few hours after writing this review and it being approved (I had emailed the casino a screenshot of it as well) I received my withdrawal and it was instantly in my bank account as per the method I use. They included a note saying that they process withdrawals within 48 hours, which is not at all what my experience was. A full week is a far cry from 48 hours, and I personally don't believe I would have had any results without writing my review on this forum. So thank you Casino Guru. I upgraded my experience moderately because I actually received my funds.

pre 2 nedeljaI have a theory about casinos that don't make responsible gaming tools available. If a casino doesn't make it easy, it's because they don't have the best interest of the player in mind, which then should give a person pause before assuming everything else is run ethically. I played, had some luck, made a modest withdrawal and then decided to take a week long break. According to their terms and conditions this is as easy as contacting support and they will happily oblige, so I decided to test that. I've been here before with this particular brand, so I contacted chat who said no problem BUT your "VIP" agent will get in contact with you we can't do anything.Needless to say this didn't happen other than my "VIP" agent sending me an email offering bonuses. I just have to contact him via WHaTSapp! Yay! I've dealt with this kind of thing too many times so after two days of following up with chat and challenging the notion that they "easily offer responsible gaming tools because they care so much about their customers" the chat agent finally agreed my request had been clear and ignored so he manually blocked my account. For a week I thought, but no. Turns out if I want to unblock the account I need to write a detailed letter explaining why I wanted to "close" my account and do I take responsibility for my gambling. As if my request to take a week break and block my account, that was ignored, demonstrated that the problem was me. Obviously I'm not going to bother with this casino any further. Places like this put on a facade of fairness and integrity, but when it comes down to it, they want you to keep playing no matter what, because they know eventually you will lose. Instead of supporting responsible gaming they make it difficult and punitive. This is happening a lot I've noticed in the industry, and it's tiresome. I vote that those of us that like to play online stop rewarding casinos like this. I know I've had enough.

pre 1 mesecaIt's nice to be able to say after playing here for a while that I can recommend this casino. No issues with verification, withdrawals are quick, and they have a decent game selection. Lots of tournaments and other offers with reasonable terms. The customer service has been prompt and friendly. A refreshing experience over all.

pre 1 mesecaJust in case anyone is thinking about trying to play here I thought I would share my ridiculous experience to wipe that thought from your mind. I signed up almost a month ago but had questions regarding verification before depositing (thankfully). Chat wasn't helpful so I wrote an email asking the same basic question which was simply do they accept a valid driver's license for ID verification. Over three weeks later I received a response apologizing for the delay, but still not answering my question. I replied for them to just go ahead and close my account because obviously this isn't a good sign, and another week later I receive an email giving me a SPECIAL email to contact to have my account closed. I still have yet to have my question answered, and I'm not wasting another minute with this silliness. Just don't waste your time or money here.

pre 2 meseciI played here for a bit to give it a chance, had some decent playtime and decided to make a small withdrawal to test things. The verification system only allows you to upload one document at a time, and to pass each level takes upwards of 24 hours. Days later I'm verified enough to actually use the withdrawal button, only to discover my payment method (Interac etransfer) isn't available and only Jetton wallet is. If that wasn't frustrating enough, there is no live chat. It's a bot, and only a bot, ever. I tried emailing support but have never received an actual human response over a week later. I'd suggest not playing here. These are all red flags in my experience.

pre 2 meseciI had a pretty good time playing here, no problems being verified, and the first withdrawal happened quickly. However I think it's important that people are made aware that the withdrawal limits/process is not at all what is listed here. I've copied and pasted the email I received from them regarding withdrawal limits. "Reason of decline: "We would like to inform you that your withdrawal limits are currently exceeded. As per our Terms and Conditions, the maximum withdrawal amount processed to a player is 500 EUR (or equivalent in another currency) per day and 10,000 EUR (or equivalent in another currency) per month. A maximum of 5 withdrawal requests may be submitted per week. We are operating within the Terms and Conditions."

pre 5 meseciOverall not a bad place to play. I've had some good luck with the RTP and chat was fast and friendly. My struggle has been with the lack of game providers available and the rather long verification/withdrawal times. I made a nice withdrawal. Verification took 48 hours but was straightforward. About a week before I received the withdrawal. No withdrawals processed on weekends and they state it can take 1-5 days. It sure did.

pre 5 meseciI don't say this lightly, but I can't remember the last time I've tried a new casino, deposited hundreds of dollars, and had so much losing so fast regardless of bet amounts. No playtime, just straight down over the course of several days. Very few providers available for Canadians. On the upside they have reasonable responsible gaming tools available so I'll be closing my account after their 24 hour mandatory cooling off period.

pre 10 meseciGave things a try and deposited about $400 CAD. Pretty much straight down after playing several different games. Very very poor RTP, fees charged for depositing, and limited selection of games. The good news is chat was prompt and helpful and closed my account immediately upon my request.

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