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rae808rae

Početnik

Jezici koje razumem: Engleski

Pol: Ženski

Pridružio se: 2024-05-24

Statistika

Početnik

16 - 30 poena

Tema postavljena0

Forum postovi0

Dobijeno sviđanje1

Odobren prigovor1

Recenzije korisnika2

Pridruženih turnira0

Pritužbe

Lucky Hippo Casino - Povlačenje igrača je odloženo mesec dana.

Disputed amount: 450 $

Recenzije

pre 6 meseci(11/2024) HERE WE GO AGAIN, PEOPLE!!! This will be my 3rd payout with this casino and it has been a little over month since i requested a payout and it only took them a few days after the request was made to approve it, BUT ever since then, my winnings have not been processed yet and its taking soooo long. Every week, Ive been contacting the withdrawal CS and all they have to tell me is the exact same automated message that my winnings have been approved and are waiting for the next payout date and will email me soon....they can never give a real, live explanation for anything and this will be the last time i play here. When i asked the CS representative what the usual process time was, whether its week or 2 weeks, he never responded and disconnected the chat...So, no, Lucky Hippo is not the place to try to win money, because if you do, youll be waiting a really long time for your winnings. They do pay you, but will TAKE FOREVER! I'm saying like, a month and a half to actually get your money. I play at 2 other casinos that deposits my winnings within 6-10 business days after request, so i suggest you look for a highly rated casino from real reviewers and not paid reviews. OLDER POST: (June, 2024)The casino itself is good, BUT my withdraw is taking FOREVER! I requested a withdrawal on May 9th, 2024 and it is now June 10th, 2024 and still no money...I have emailed 2 times throughout the 30 days I've been waiting, asking about updates and all they have to say is, "you're request have been approved, but we are having problems with delays with processing..." at this point, I just might give up and just lesson learned, not to put my money towards this casino, unless I actually get a payout.

pre 1 godinuThe ONLY REASON I rated it a 4 is because they changed their slots software. I'm used to RTG games and not games by BETSOFT, Rival etc.BUT I can honestly say that I have successfully cashed out 2 times through bank wiring, not crypto. The first time, it did take about 2 weeks because of KYC verification, but after that, my second payout took about a week in full, so that's a plus. At least they actually pay. I also really like their customer service. They're very quick in response in comparison to 6 other casinos that I play at, so I do highly recommend this site.