Sunrise Slots Casino Recenzija

Horrible experience here. Deposited and lost my funds.... No big deal, it happens. Was offered a no-deposit set of free spins. Ended up winning and cleared the wagering requirements. Submitted my request for the maximum allowed under the terms ($100 USD). I submitted my withdrawal and was told it was approved. That was 3.5 weeks ago and as of today I'm still waiting. It's a Bitcoin transaction. Shouldn't take more than a day from the time of approval. Utterly ridiculous.

The biggest scam ever
I won money and you immediately blocked my account when I wanted to withdraw the money. They stole 216 dollars from me. They don't answer my email. Do not deposit and play in this casino. They are a scam, and they will never pay you your winnings. fraudulent like other users. Avoid this place like the plague.The casino doesn't even have a license, that's all clear to you. They can do whatever they want. Run away from this hole.

I made a $2000 withdraw on 6-13-2024. The withdraw went through the review process and was approved on 6-24-2024.
They say payments will be sent in 7-10 business days after approval. Well, here we are on 7-12-2024 and I am still not paid nor has the customer service given me any kind of update regarding my payment besides its been escalated to the finance team and that I need to be more patient. They assure me my money is coming but they don't know when. If you plan on making a withdraw here, plan on waiting an entire month or more.

This is not legit it’s kinda a scam they don’t follow rules they don’t have to cause of the license. They will allow you to deposit but if you win they make it important to get it by cash out . They ask to verify you obviously credit card and id I have sent them the card used my id a light bill verify my email everything they ask for they will say your verified then send a message asking you to repeat the information after sending the information over four times they are still saying my account is not verified companies do this so consumers will get frustrated or annoyed and either say forget it or gamble it away the worst part is they take your money no problem at all but pay out forget it you will regret it especially if you win

I have played so many of these online sites and this one has been the absolute worst. I won $200 in march from a free bonus in which they have you deposit to be able to withdraw. So I did. Everything appeared fine although it was an insanely long process even if it had worked as advertised. 7-10 days to authorize. 7-10 to approve and then mystery time for their financial people to send 🙄. Needless to say, I learned the hard way they are meaning business days. But then, after waiting leave correct amount of business days and still nothing contacted them again and was told to keep waiting. After a few weeks of waiting and checking and escalating the situation three times we have now reached almost 3 months of them consistently telling me just wait 48 more hours. They're so extra busy right now..... at this point, I'm pretty convinced that I'm not getting paid but I will let you know if that changes.

*Update 4/18/24* Casino's assurance to recieve payout within 10 business days is now several days delinquent. I contacted customer service on the 11th day to inquire and was given the generic, "your case has been expedited", and was denied any further information or reassurance. Customer service was not helpful and was pushy, borderline rude, in responding with the same unhelpful answers repeatedly. It's been more than 3 weeks since my initial request and I strongly doubt that I'll be seeing my money anytime soon. This casino is potentially scamming people, and definitely intentionally slow-playing payout. Withdrawals, if you actually get one is a massive headache, extremely lengthy, and not worth the wait. Regardless of the outcome, this casino is on my personal blacklist. Some people need their money in a timely manner, and a month is an extensive amount of time to basically "loan" the casino money. I strongly suggest not falling for the gimmick of the illustrious and generous bonuses, as the end result, even upon winning, simply won't be worth it. -end update-
I'm going on 3 weeks since requesting a withdrawal at the time of typing this. I initiated the Bitcoin withdrawal on March 23rd, 2024, in the amount of $488.17. The max cashout for the bonus was $100. The withdraw request was approved on April 2nd, so within the stated 5-10 business days, for the amount of $100.00. I've contacted customer service to see how they are handling the transaction, and to see if there's been any discrepancies with the withdrawal request, and I don't get much other than what it says in the t&c contract.
I won again today, and requested another withdrawal and went to check my transactions in my account. Something strange is happening there... one time I checked and it showed all of my requests as denied and in red, and then a few minutes later they were again labeled as approved and in green. It has switched several times in the last hour. It's not just the most recent transactions either, it's all of them. I contacted customer service and provided screenshots of how it kept changing, but was told not to worry, that they all show up in his computer as approved and told me I'm just waiting for the payment from their third party payment provider.
On another note, I've inquired about said, "third party payment provider", as I've never heard this from other online casinos, but they were either unable, or unwilling, to give me any information on what/who this is. I'm a paying member of over 120 online casinos, and I've learned a lot throughout my experiences. I often audit and review them and I'd say this casino is very suspicious at this point. Too soon to make any claims of certainty, but I'll be keeping this updated.

I just wanted to say that I’m very unhappy with this site. I had put in for a cash out on the money that I had won when I had complained about it it would appear that they had removed that balance from my account. I would say not to deposit any money into this phony casino, because all they do is take the money that you give them without any kind of payout. Also, when I did try to cash out my winnings, the address that they had given me for a BTC wallet, kept coming up as invalid more than likely doesn’t exist.

I won $5,500 playing at sunrise slots casino. $1,500 was from coming in second place in the weekly $10,000.00 free tournament and $4,000.00 playing keno. I've submitted everything required of me that they asked, and still haven't received my winnings. Everytime I request what is going on they ask me for more details until I have complied with everything and all they will tell me is if I don't get an email within 24-48 hours to message them back. The last four times it's been the exact same thing. Maybe they have someone new running the place. Because I've been a loyal member for over 4 years with a VIP 2 ready for a VIP 3 statics, only to find out now that I'm not even a VIP player now and no tournaments and no low play through match bonus. What the h--- is happening here. It's almost Christmas and even though I player $1,500.00 back to the casino, I still haven't received my$ 4,500.00

Ok I won $1600 at sunrise. I submitted my withdraw on a Sunday and after not getting a return reply to an email after they asked for my driver's license for acct update on Monday and then Tuesday I checked this site for reviews and was really disheartened by all the negative reviews. Then Thurs evening rolls around and I had $1600 in my btc. Though it was a day past the 72hr mark sunrise kept their end of the bargain. I do agree that their customer service is lackluster and the live chat should be taken down if it's not gonna be used bc that is the most infuriating part of this experience I can't really complain about anything else. Everyone in this review board prob broke the terms and conditions somehow which is why they r so butthurt. And in my opinion is slanderous bc it's very inviting for that mob mentality to voice misguided hate so if ur reading this take all the those hate filled reviews in a context of its 1 are of a story and there is another side not here to defend themselves. These people don't know that this could shut down a casino not guilty of the claims against them. I do hope their withdraw times can compete with casino extreme rapid withdraw that is less the a couple hrs I still deposit with sunrise bc I know my payout is coming and it's something I can look forward to as a silver lining. Casino guru should vet all these claims and give them a 1/5 validity score bc I think some are fabricated that they r pissed off they lost their rent money and taking it out on a innocent prob ran by 1 person from their apartment doing the best they can with what they got . So that's my 2¢. I give them 7/10 bc it's not perfect but it's definitely not the worst I've played at like casino loko. That place fits the reviews here. I won't ever play there again after they kept my $260 and offered no reason bc they won't reply to emails. Oh keep in mind too that some of these reviews might be bots from competition.

This casino is terrible. Granted it was a no deposit FreePlay. But the glitches that it has is straight in your face. It just goes to show that a majority of these online casinos are bad. They are controlled by the owner and they can shut you down at any moment, the glitches are so bad that you cannot even play the game I would not recommend this casino to anyone not even my enemy. It’s sad how we use our money and give it to casinos like this and trust them to be fair is making it hard to do online slots.

The worst online casino SUNRISESLOT IS A SCAMMER OR SLEAZY! I don’t care about their business one bit and hope they’ll go out of business. They’re ridiculous to make us wait 7-10 business days to be approved and another 7-10 business days to paid. They can’t speed it up make an exception considering you loss $3,000 back to them while waiting. They can’t speed up the process of withdrawal at all but we our more then welcome to lose our winning back to them. sunrise slot is a joke, waste of time and money. Don’t play hereof you don’t want to get angry, frustrated, go crazy over their BS

I've only had a minor amount of experience with this casino. I signed up with a no deposit bonus and beat the playthrough. They honored it with no issue. It took around 5 days which IMO is ridiculous when we're dealing with crypto. There should never be anymore of a hold that the time it really takes to check if the wins were not breaking any TOS. Anyhow... I cashed out for the $100 max successfully. Have yet to be back however due to cash out time though.

SUNRISE SLOTS CASINO First time withdrawal …deposits NO PROBLEM, they even call you WHAT? HEY i see you are having problems with your deposit wow ….all day long ….but as soon as you want a withdrawal JESUS 24/28 hours turns into maybe 10 just to get approved MIND YOU THEY HAVE ALL MY DOCUMENTS !!!and another 10days for it to be sent?????? but who knows what might happen I talked to a Eve Hill of course you call NO answer…. And not able to talk to a manager. Requested $2000 on the 21st was to have it today…. They don’t even know when there issues with be resolved THEY TELL YOU THERE IS SOME PROBLEM WITH WITHDRAWALS whatever they are…… Communication sucks WITHdrawals … make a deposit you will get a calllll. Withdrawal CRICKETS …. they MAKE YOU CHECK ON IT no courtesy call about the withdrawal step… NO you are approved maam and it will be sent out blah blah no not at all …put you on CHAT HOLD FOREVER AND GIVE YOU THIS COPY PASTE CRAP that means nothing because that are not talking to you like you are a person with Dates and time from when you started you request….. They make you feel dumb by saying things like ‘LIKE I SAID ABOVE" OMG what applies to me lady? They push BITCOIN will be faster ….. uuummmmm not at all 20 days but HOLD ON I’m on day 7 we will see…..…. I have a casino here and i can get money right away…Why would you wait for 20 days ????? So stupid AND THEY LOSE MONEY BECAUSE USUALY WHEN YOU HAVE A PENDING WITHDRAWAL YOU ARE KIND OF ON HOLD 20 DAYS UNTIL THE PAY YOU AND SIDE NOTE NOT ALLOW TO PAY so its double stupid because i am just going to skip playing period …… and i have to wait 20 days or more we will see to BREAK UP WITH YOU. UUUGGHHHH



So I couldn’t believe I got my money in 14 days and I had more money to get so now I’m on day 15 ….. no one returned your emails so don’t even waste your time and they just make you wait. Wait wait wait wait for no reason I’m with Casino’s at Pay in three hours or 15 minutes these as)$oles drag their feet so long… I’m on my second withdrawal and it’s taking longer and more complicated

This was officially the first online casino I ever joined. In the game. I won a Tournament I got a thousand doll that's credit to my account. New to the game I didn't really Realize I would run through it in the app before I was able to receive it. And they claimed that they needed additional documents to verify me. Then I saw something about. You need to deposit to be able to get it withdrawal. So once I deposited via btc of course for the fast payouts. By that time I was below the By that time I was below the withdrawal Withdrawal floor of a $100.

I received an email approving my verification and saying nothing else was necesary since i used crypto to deposit.

So comma of course this is to my So, of course. This is to my surprise. When I tried to withdraw six hundred dollars months later And at that point I'm told that I need to Submit a bill and a copy of a cmcard that i've never used on the site for verification.

I quickly did that however when I followed up was told that they needed my wallet address again. The original request was sent on August 5th. Just about every time I call. Although the prior representative said, my accounts been updated, The representatives continue to ask me the same. Send it question about my Bitcoin wallet address. As if they don't have it already they telling me that they're gonna escalate it End to call back. End to call backHere we are almost 3 weeks later and I don't even have Any type of guarantee that my request is approved.

Any type of guarantee that my request is approved?

I will never send them any of my money again.

Absolutely ridiculous and if it isn't a scam it sure feels like it. Absolutely ridiculous, and if it isn't a scam, it sure feels like it.

I could not imagine waiting 6 weeks for my pay out. And it's under a thousand dollars it's really Disgusting.

This is a up to to date review/post about about sunrises slot " bonuses and redemptions" I am affiliated with the casino in anyway, I deposited for the first tonight and attached abonus , familiar with tand cs on bonuses I stuck to the game allowed keno being one, so on my last dollar,(bonuses play thru are drop after balance of 1$) I hit 1200 on allowed game , keno, and promptly went and cashed out all available funds , I will keep you posted dayly on how this turns out, thanks for being here for us players

Sunrise Slots is a small casino site. They do not pay out winnings in a timely manner, and you will have to live chat with their support repeatedly to get any earned bonuses.
Be sure not to try to earn more than one bonus between deposits, and also, DON'T WIN! They will refuse to pay earned rewards and they will not pay rewards back to back (ex: insurance and cashback from a paid promo)

Just another lying scammer trying to get you to spend 250%-300% more. You can't redeem winnings unless you deposit thousands more. It's only bitcoin if you do get redeemable amounts.
Recently I got a "Free" birthday gift from them, that stated NO DEPOSIT REQUIRED yet when I went to claim my "FREE BIRTHDAY GIFT"
It was denied and I was told by the live support agent that you have to become a depositor in order to be eligible to claim the birthday gift, even though it says NO DEPOSIT REQUIRED. But time false advertising

Worst experience and will dwindle your account.

For months I would put $30USD here and there just to pass time bye. So of course I would use a bonus code. As soon as I did and went to cash out they would say I used to many free play bonuses. So,as always I check my transactions my money my account. Well low and behold you would see random amounts of money being approved and then declined. 102 here and there. So then I won a 5k tournament.. I requested 2500 and left the other 2500 in the account. That's been almost 2 months ago. And of course I can't use any VIP percs or play any tournaments because there blocked .