Dear ToonieBet’s Team 👋,
Dear Tobix Limited’s Team 👋,
I found ToonieBet on Google. I wanted to try this platform so I made a first qualifying deposit using the #1 method in Canada, INTERAC e-Transfer. Please kindly note that I also successfully passed the KYC verification.
Despite that, I never received my Sports Welcome Offer. Then, I went on the LiveChat twice. Chloe was very kind and professional. She asked me to wager my real funds once with odds of 1.5 or higher and then come back to the LiveChat.
**This is not mentioned in their t&cs, the bonus is supposed to be credited automatically right after the deposit.**
Then, after completing this step I came back to the LiveChat and Dali, very kind too, wasn’t able to help me. He asked me to look my email box for further updates and that they take my case very seriously.
The issue is that I never received any follow up by email. Next day, I logged in and I saw my bonus funds. If I had never logged in, I would never have been notified 😅.
The other thing that I want to denounce is that I don’t received any apologies and any compensation spins/free bet for this bad experience. Nothing, like if they don’t care at all about our experience.
Yet, I loose approximatively 2 hours on LiveChat 🤦♂️.
I also read their t&cs and they impose a daily withdrawal limit of 750$. Chloe told me that this is for security reasons. They are the only casino to impose a low number like that. 750$ is nothing in 2026, they absolutely should review this rule.
Their withdrawal process seems also a bit slow. Modern casinos will offer instant/1 hour/same day withdrawals for their verified players.
⚠️ For all these reasons, I strongly recommend to avoid this platform until they improve ⚠️.
- Friendly, proactive and professional customer support
- Platform easy to navigate
- A lot of sports and slots available
- No withdrawals on week-end
- Daily withdrawal limit of 750
- Promotions not always honoured

















