Moje iskustvo sa Vox Casino-om je bilo veoma razočaravajuće.
Moj nalog je verifikovan 3. marta 2026. godine. Nakon što sam 24. aprila 2026. godine podneo zahteve za isplatu od približno 21.000 evra, bio sam podvrgnut još jednom dugotrajnom procesu verifikacije iako sam već bio verifikovan. Dodatna verifikacija je završena 7. maja 2026. godine, ali je isplaćeno samo 2.410 evra.
Preostala povlačenja su ostala na čekanju oko 40 dana, dok je kazino pružio više različitih objašnjenja, uključujući dodatnu verifikaciju, ograničenja povlačenja, finansijsku obradu, a kasnije i interni bezbednosni pregled.
Kazino je od tada potvrdio da nisu pronađena nikakva kršenja, ali je tokom pregleda isplata obustavljena, a sredstva su ostala dostupna za klađenje.
Komunikacija je bila nedosledna, vremenski rokovi su se stalno menjali, a dobijanje jasnih odgovora je bilo izuzetno teško.
Na osnovu mog iskustva, bio bih veoma oprezan u vezi sa oslanjanjem na oglašene vremenske rokove za povlačenje.
My experience with Vox Casino was very disappointing.
My account was verified on 3 March 2026. After submitting withdrawal requests of approximately €21,000 on 24 April 2026, I was subjected to another lengthy verification process despite already being verified. The additional verification was completed on 7 May 2026, but only €2,410 was paid out.
The remaining withdrawals stayed pending for approximately 40 days while the casino provided multiple different explanations, including additional verification, withdrawal limits, financial processing, and later an internal security review.
The casino has since confirmed that no violations were found, but during the review the withdrawals were suspended and the funds remained available for wagering.
Communication was inconsistent, timelines kept changing, and obtaining clear answers was extremely difficult.
Based on my experience, I would be very cautious about relying on the advertised withdrawal timeframes.