Da, vidim da još uvek niste dobili odgovor, ali želim da istaknem da tajmer, koji se nalazi u gornjem desnom uglu, određuje vreme na koje naš tim za žalbe ili vi morate da odgovorite. Nik će vam se sigurno javiti u najkraćem mogućem roku, tako da morate biti strpljivi, jer je i on zauzet sa nekoliko pritužbi. Naravno, razumem da nije lako čekati i hladne glave u ovakvoj situaciji, ali to nam je ostalo.
Ipak, da vidimo da li će se kazino javiti i da li je zainteresovan da reši vaš problem, iako sam već pomenuo da to u poslednje vreme ne izgleda tako.
Nažalost, sve što možemo je da čekamo. Ako imate nešto novo, slobodno nas ažurirajte.
Yes, I see that you haven't received a reply yet, but I would like to point out that the timer, which is on the top right, determines the time that our complaint team or you have to reply. Nick will surely get back to you as soon as possible, so you need to be patient, because he is also busy with several complaints. Of course, I understand that it is not easy to wait and keep a cool head in a situation like this, but that is what we have left.
Nevertheless, let's see if the casino gets in touch and is interested in solving your problem, even though I have already mentioned that it doesn't look like that lately.
Unfortunately, all we can do is wait. If you have something new, feel free to update us.
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