Avoid Gambiva at all cost. I opened an account and after 2 deposits of £20 I received a £5 bonus which I won £150 after requesting a withdrawal I immediately received an email from them telling me my withdrawal was under review and that they required certain documents to verify my account. I sent those documents and received a further email telling me my withdrawal would be reviewed and they would get back to me within 48 hours. After waiting 4 days I spoke to someone on the live chat who asked me to verify my email and my phone number which I did there and then. I then waited another 3 days before contacting them again on the live chat to be told my documents could not be verified due the corners ( which contained no information ) were not showing. I challenged the agent about this and further in the conversation he let it slip that the KYC team had not yet looked at them. I asked him how he knew the reason I hadn’t been paid out was to do with " the missing corners " at which point he began backtracking claiming he done sports betting and " guessed " that this was the cause of the problem and that I should wait until the KYC team got emailed me. I then pointed out to him that despite being asked to wait 48 hours I had already waited 7 days and that during that time had received automated replies only said KYC team, his response " they are very busy just now " I pointed out to him that it had taken around 2 minutes to access and review my documents and it doesn’t take anytime at all to reply to an email. At this point he became rather patronising so I informed him I would be cancelling the withdrawal request cancelling and closing my account. I then had to rejoin the live chat to request advice on how to close the account. I spoke to someone claiming to be called Alexia who gave me an email address for the support team advising me to request closure through them, when I asked how long after I emailed them it would take for a reply due the fact every email I had previously sent to the KYC team and the support team had so far been met with silence. I was assured it would be dealt with first thing in the morning when the support team arrived for work. I the proceeded with cancelling my withdrawal request and low and behold after the £150 was back in my account I received an emailed from this same person Alexia letting me know the account was now closed despot the fact 5 minutes earlier she told me she couldn’t close the account and I would have to wait until the morning for it to close. I believe there is no separate KYC or support team and that this crooked operation is run by 3 or 4 people and their sole objective is to gather as much money as they can through deposits then go to extreme length to avoid paying out winnings. Fortunately in my case I had only made 2 minor deposits of £20 unlike some other less fortunate people who have been scammed out of far more. I can only say the slimy cretins are utterly shameful and shameless and should not be entertained in anyway whatsoever.
Gambiva Casino experiences (strana 7)
Takođe sam imao negativna iskustva sa ovim kazinom.
Sumnjam da isplaćuju samo ako je iznos isplate manji od ukupnih do sada uplaćenih depozita.
Nakon registracije, uplatio sam oko 5000 evra i ostvario povremene dobitke.
Nakon što sam zatražio i primio prve dve isplate od po 1000 evra, ostvario sam veliki profit od 12.000 evra.
Pošto je ograničenje isplate 1000 evra dnevno, zatražio sam 5 isplata od po 1000 evra.
Od tog trenutka, sve je postalo veoma čudno, jer je moj VIP status neobjašnjivo uklonjen sledećeg dana, a moje isplate su prikazane kao „u obradi" više od nedelju dana. Ćaskanje uživo me je stalno odbijalo, a na moje imejlove nisam odgovarao.
Posle više od dve nedelje, primio sam imejl u kojem je navedeno da je moj nalog zatvoren zbog kršenja uslova korišćenja. Nije navedeno koje uslove korišćenja sam navodno prekršio.
Rečeno mi je da ću dobiti povraćaj novca koji sam već uplatio u roku od 14 dana.
Da li je neko imao iskustva da dobije nazad novac koji je uplatio nakon zatvaranja računa?
Ovaj kazino mi sumnjivo deluje kao prevara.
Još uvek nisam pročitao/la pozitivnu recenziju koja je zaista zvučala iskreno.
Horrible scamming sight happy to take your money but wont pay out for owed 11000 pound anyone know if theres anything you can do !
Absolute scam, happy to take your money but wont return do not use. Owed 11.000 of them anyone know if you can do about it ?
Takođe sam imao negativna iskustva sa ovim kazinom.
Sumnjam da isplaćuju samo ako je iznos isplate manji od ukupnih do sada uplaćenih depozita.
Nakon registracije, uplatio sam oko 5000 evra i ostvario povremene dobitke.
Nakon što sam zatražio i primio prve dve isplate od po 1000 evra, ostvario sam veliki profit od 12.000 evra.
Pošto je ograničenje isplate 1000 evra dnevno, zatražio sam 5 isplata od po 1000 evra.
Od tog trenutka, sve je postalo veoma čudno, jer je moj VIP status neobjašnjivo uklonjen sledećeg dana, a moje isplate su prikazane kao „u obradi" više od nedelju dana. Ćaskanje uživo me je stalno odbijalo, a na moje imejlove nisam odgovarao.
Posle više od dve nedelje, primio sam imejl u kojem je navedeno da je moj nalog zatvoren zbog kršenja uslova korišćenja. Nije navedeno koje uslove korišćenja sam navodno prekršio.
Rečeno mi je da ću dobiti povraćaj novca koji sam već uplatio u roku od 14 dana.
Da li je neko imao iskustva da dobije nazad novac koji je uplatio nakon zatvaranja računa?
Ovaj kazino mi sumnjivo deluje kao prevara.
Još uvek nisam pročitao/la pozitivnu recenziju koja je zaista zvučala iskreno.
This doesn't sound good at all, especially if the casino did not explain what exactly you have violated according to them.
May I ask how much you were able to withdraw from your winnings, please?
If you wish for our complaint to look at your case. Just file a complaint here, explain the situation well, and hopefully we will be able to get in touch with the casino.
Absolute scam, happy to take your money but wont return do not use. Owed 11.000 of them anyone know if you can do about it ?
Could you explain what happened exactly, please?
You also can submit a complaint here if there is something our complaint team could try to help with, of course.
Zdravo Romi,
Nakon što sam već uplatio približno 4000 evra, dobio sam ukupno 2000 evra u dve isplate.
Kada sam ostvario veliki profit i želeo da podignem ukupno 5000 evra, moje isplate više nisu bile obrađene, moj VIP status je uklonjen, a moji imejlovi su ignorisani.
Just the same as everyone has been saying on here won the money and haven’t to heard anything apart from them saying I need to send some proof of id, address and my bank card details 
Hi there. I'm new to this and have obviously been caught in the same Gambiva scam. Waiting on withdrawal for about a week then it got cancelled due to anti money laundering reasons. They said I needed to wager a further £36. I did this then done withdrawal again. £960 been under review now for over a week again. There was live chat at one point but it must have blocked me. Their support replies every about 2 days with generic reply saying taking longer than usual. Has anyone actually got money out of this casino yet?
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