Zdravo,
Položio sam dve opklade na Crazi Time A sa Boomerang kazinom. O Za svaku bonus igru sam stavio 500 USD. Ukupna vrednost opklade 2000 USD. Spin Result 50Ks Pachinko. Video sam veliki pobednički znak od 25 hiljada, ali ovaj profit nikada nije pripisan na moj račun igrača. Pošto 10 dana šaljem poruke, snimci ekrana itd. bez ikakvog napretka.
Imam potvrđen ID opklade, ali oni navode da nema pobede bez ikakvog dokaza. Odbili su moj iznos opklade, ali mi nisu pomogli da mi pokažu tačnu opkladu i rezultat spina.
Igrao sam sa velikim iznosima i oni uopšte ne pomažu i šalju mi zbunjujuće odgovore i ekcel datoteke sa navođenjem samo id-a opklade, iznosa i dobitka 0.
bilo kakve preporuke? Kako mogu da zatražim svoju pobedu?
Hello,
I have placed two bets on Crazy Time A with Boomerang Casino. O Each Bonus Game i have placed 500 USD. Total bet value 2000 USD. Spin Result 50X Pachinko. I have seen the big Winning Sign of 25k but this profit was never credited on my players account. Since 10days im sending messages, screenshots ect without any progress.
I have a confirmed bet ID, but they are stating no win without any proof. They have deducted my bet amount but not helping in showing me my exact bet and the spin result.
I have played with large amounts and they are not helping at all and sending me confusing answers and excel files with stating nothing but bet id, amount and win 0.
any recommendations? How can i claim my winning?