pre 8 meseci
Hi, I am going to paste a photo, my question is if you hit spin and this was what the result was, what would you expect to happen.
pre 8 meseci
Nothing. No win.
Did you??
pre 8 meseci
No, but what you don't see is how it was all lit up in red then it froze up, leaving me thinking I just got screwed. I just wanted to hear it from someone other than a casino boss lol. Thx!
pre 8 meseci
Ohhh. I'm so sorry but not surprised when a casino rips someone off!
pre 8 meseci
Well as you can see i was playing three lines, so I guess it had to be 5 in order to be a win but the whole thing was red, I failed to get the Pic before the attendant did something that removed the red.
pre 7 meseci
how would one become part of your team?
pre 7 meseci
Hello, are you interested in working for the CAsino Guru platform? That's flattering. I guess you need to pass a few rounds of job interviews and assessments—personally, as far as I can say.
pre 8 meseci
Well as you can see i was playing three lines, so I guess it had to be 5 in order to be a win but the whole thing was red, I failed to get the Pic before the attendant did something that removed the red.
pre 7 meseci
And have you tried to contact the casino regarding this so they can check if there was any error in your gameplay?
pre 7 meseci
Hi there.
As i can see this is a 9 Lines slot machine called Wild Wild gems. Y play with Bet 3 that means 3 Lines so this is not a win. When y have played with Bet 9 (9 Lines) than yes y would have won. (Play 9 lines for Top jackpot)
Believe me, the amount you could have won is really not so large that the casino deliberately didn't want to give it to you.
Izmenjeno
pre 7 meseci
Dobro jutro. Već više od nedelju dana čekam isplatu iz kazina Supabet. Imam 3 isplate od 1500 evra i nema načina da se obrade. Nejasni i botovi odgovori dati u ćaskanju i putem e-pošte. Kažu da je maksimalno 3 dana za obradu, ali prošlo je više od 7.
Već sam se žalio, ali ne mogu da ih nateram da mi plate.
Automatski prevedeno:
pre 7 meseci
Dobro jutro. Imam 3 isplate iz Supabet kazina i ne postoji način da se one obrade. Prošlo je 7 dana. Šta mogu da uradim? Ne odgovaraju i ne daju nikakve konkretne informacije.
Automatski prevedeno:
pre 7 meseci
Može li mi neko dati odgovor?
Automatski prevedeno:
pre 7 meseci
I'm pretty sure you have to start over and put this in the "complaint" section if you are looking for help getting them to pay. This area is to ask questions. The other area called "complaints" is where you start.
Hope that helps
pre 7 meseci
Već sam podneo žalbu
ali niko još nije odgovorio
Automatski prevedeno:
pre 7 meseci
Hello there.
I can see your complaint here and also that Dominika has already replied to you and has explained that unfortunately our complaint team is unable to intervene before the 14-day time frame passes.
May I ask, though, if your account is fully verified there?
Have you ever had any successful withdrawals from this casino before?
Izmenjeno
pre 7 meseci
Dobro jutro.
U potpunosti razumem situaciju i unapred vam hvala na pomoći
Čekam već 10 dana i još uvek nema odgovora od njih. Čekaću preostala 4 dana.
Moj nalog, prema veb-sajtu, ne zahteva verifikaciju
Već sam napravio jednu ili dve isplate sa sajta, poslednja je bila pre mesec dana i dobio sam je u roku od 3 dana kako kažu, ali je bilo samo 500 evra.
Ovaj put, to su 3 isplate od 500 i prošlo je 10 dana ...
Uvek šalju iste imejlove u kojima se izvinjavaju, ali ništa ne rešavaju.
Ljubazno molim gurua kazina da mi pomogne
Hvala vam
Automatski prevedeno:
pre 7 meseci
There could be some delay because of the high volume of withdrawals, you know.
Didn't they mention anything like that, for example? 🤔
pre 7 meseci
dobro jutro.
Pomenuli su to, ali ovog puta traje dugo. Povlačenja su izvršena 27, 28. i 29. juna.
Samo mislim da bi moglo postojati opravdanje i prognoza za plaćanje zbog kašnjenja, a ne šta se dešava, što su odgovori bez ičega konkretnog i neobjektivni.
Još uvek ne dobijam platu...
Automatski prevedeno:
pre 7 meseci
Hello Casino Guru team,
Who can I contact per mail if I disagree with the rejection of a complaint as I did not explain it clearly and I di believe that it changes the result of the rejection?
Izmenjeno
pre 7 meseci
Hello, Youssf.
Let's take a look at it.
I'd say there are two options:
If the complaint has been published and then closed as rejected, you should see the reopen button located in the rejected complaint thread.
If the complaint was not approved and hence was not published, then you can submit a new form and explain the events there.
Does one of those options suit the situation, please?
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