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5Gringos Casino - opšta diskusija

 od srishail898
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6.804 pregleda 48 odgovora |
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1 23
Ako želite da diskutujete bilo šta vezano za 5Gringos Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.

Boys and girls please please please don't play this game your withdrawal money is not give this website please guru casino your website remove this website is very bed

srishail898

Hello, if we remove all the "bad" casinos from our selection, how could anybody know these are the best to be avoided, I wonder... What's happened to you, please?

Going through the same BS with 5gringos, took almost three weeks of constant emails, uploading of Confirmation of identification and Varifications of addresses, Utility Bills just to get to the, we are pleased to inform you that your withdrawal request is currently at its final stage of process and will be paid out by our financial department as soon as possible, then a day later, I get another email saying, your account has to pass additional verification, what BS left feeling Annoyed, Disappointed and Ripped off. They can receive my deposits instantly, yet it takes 24 to 48 hours for a half asre response and a month for a Confirmation that ends up being a renag 24 hours later, Absolute SCAMMERS! That's my Honest review, 5GRINGOS gets 0/10 Rating for me.

Mzchief01

Hello, it certainly does not sound good at all. It would be nice if you could write your own user reviews - we have a special page for that, so the others may see your point. You can do so here. You can submit a complaint as well if you feel like it.

Please guys don't paly 5Gringos game you deposit after your account is balck me don't play please anyone

Izbegavajte ga sa širokim vezom, nećete moći da podignete novac odatle!!! Nijedan način plaćanja ne radi!!! Svi su korumpirani i samo vas teraju da čekate beskonačno. Otkazana povlačenja računaju se kao depoziti i teraju vas da ih ponovo okrenete!!! Čekam mesec dana na uplatu i jedva čekam! Ovaj sajt ne treba da postoji a zaposleni treba da budu u zatvoru!!!

Automatski prevedeno:
Alladyn314

I understand your anger, and I hope that your complaint will be resolved successfully. 🤞

Počeo sam u ovom kazinu i napravio prvi depozit od 50 € i sve je prošlo u redu. Pokušao sam da napravim i drugi depozit od 50 € i pisalo je da je otkazan, pokušavao sam dosta vremena, dok nisam zatražio da izbrišem svoj nalog. Sledećeg dana mi je nedostajalo 50 evra sa kartice i kartica je bila zaključana zbog malvera.

Poslao sam poruku njihovoj podršci putem mejla, poslao sam im fotografiju ko je podigao novac preko moje kartice. Sledećeg dana su mi vratili novac na karticu.

Budite oprezni sa ovim kazinom

Automatski prevedeno:
NikosEutuxia

Hmm, I would probably contact the payment provider to find out what happened and why this situation occurred. I don't really understand these things, but if you've tried several times, couldn't it be a problem of why this situation arose ? 

Anyway, I'm glad you do not have further issues with withdrawing money and you got it. 🙂

Dobro jutro, 19.09.2024. podneo sam zahtev za povlačenje sa sajta https://5gringos6.com/it/. Želeo bih da istaknem da sam već izvršio isplate i da su uvek bile uspešne, ali nažalost ovo je poništeno i više nije uplaćeno na moj bilans.

Kontaktirao sam svog VIP MENADžERA koji mi je odgovorio mejlom na sledeći način:

„VIP tim (5 gringosa)

21. septembar 2024., 14:44 EEST

Draga Alessia

Hvala vam što ste nas kontaktirali!

Iskreno nam je žao zbog neprijatnosti, ali vaš zahtev za povlačenje je nažalost otkazan zbog ažuriranja od strane dobavljača plaćanja koje je uticalo na povlačenje kreditne/debitne kartice, izvinjavamo se zbog neprijatnosti.

Za ubuduće predlažemo da koristite opciju National Bank Transfers i navedete bankovne podatke povezane sa karticom koju ste koristili u našem Kazinu.

Potvrđujemo da smo vaš izveštaj prosledili nadležnom odeljenju, dobićete odgovor e-poštom u najkraćem mogućem roku!

Unapred se zahvaljujemo na vašoj dragocenoj saradnji!


U međuvremenu, koristimo ovu priliku da vam poželimo dobar dan.


Srdačno,

VIP tim - 5Gringos.com "


Pa posle brojnih mejlova od mene, VIP MANAGER JE NESTAO..nikad nije odgovorio na moj mejl i stanje je i dalje nula i povlačenje više ne postoji...

Prilažem snimak ekrana mog zahteva za povlačenje ako je potrebno, takođe ću vam dostaviti sve e-poruke koje sam poslao i na koje su oni odgovorili.

Možete li mi pomoći?

Hvala

Alessia file


Izmenjeno
Automatski prevedeno:
alessiamavi

Surely we will try to help you out with this highly unpleasant display of events.

To me, it seems this casino generally has no issue paying out players winnings because its review is great. Frankly, they still fail to support their players quite often, and the drawals have also been delayed due to similar complications for quite some time. Even though I understand they probably outsource payment services to a third-party provider, treating their customers the way not only you have described is alarming.

Kindly use this green link 👈, submit a complaint, and let our dedicated specialist inspect the matter more thoroughly.

We would also appreciate it if you kept us updated even here on the forum. Will you?

Hello

Im waiting from my withdrawal since 7 days i requested my withdrawal 17 February today is 24 February nothing as been processed i go to live chat they say every time the same thing soon as possible or nearest time or your withdrawal is in final stage.

Even they say " i will request a not to prioritise ur withdrawal " but nothing is done!

i sent email on 18 February too no one responded

Until know i see that they dint want to pay!

vitorsilvapvz

Hello!

Based on your findings, the casino pays, but the user experience is bad - delayd payments icluded.

An example:

"Waited a week so far for a withdrawal and still can’t be told if and when I will be paid"

The optimistic version? Those guys are just slow 🙁. I imagine it must be painful, but if it helps, I'd say the payout should be a matter of time. Did you spot anything unusual aside from the obvious delay?

I didnt find anything unusual just the payments are slow and the live chat , the answers are generic and templates they dont care about the customer even if i ask to speak with a supervisor they send a email to speak but no one answers.

Izmenjeno
vitorsilvapvz

Unfortunately, many times the live chat doesn't know much regarding the withdrawals, which is maybe why they are not able to give you any specific answer. It is better to contact the financial department by email, but of course it is important for them to reply to their players, and if they don't, it becomes really frustrating. I surely get your point.

But anyway, is there any update regarding your withdrawal, by any chance?

No update regarding the withdrawal they say the same thing everytime, and this time said no updates about ur withdrawal i sent a email to financial department 18 February and im still waiting for an answer!!

I already lost hope and i advise to any new and old player to don't play their!



update 26 february

withdrall still not processed!!


Izmenjeno
vitorsilvapvz

That's a shame, really. They should at least explain what the delay is caused by so you know. I believe that it is always best to communicate with players regarding this.

Well, I hope it will be soon that you'll get your money.

By the way, how long do you play at this casino? This is your first time withdrawing money from there, right?

I play sometime already i saw in my withdrawal that i one of 6 cent was accepted but big one was this

i had only this withdral

Date

06.02.2025, 01:14:39

Amount/Balance,

0.06/0.00

Transaction ID:

631417673

Transaction Type

Withdrawal

Status

Complete




update of my withdrawal nothing solved yet..

Izmenjeno
vitorsilvapvz

It is really unfortunate that our team is not able to intervene yet, but whenever the time comes and there is still no movement whatsoever, we'll do our best to get everything solved.

Just stay patient, please, even though I understand how difficult it must be.🙏

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