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Bet24-7 Casino - opšta diskusija (strana 4)

pre 1 godinu od Tillykke
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10.089 pregleda 70 odgovora |
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Rolexesh
pre 1 godinu

Well, thank you for describing your situation and I see that it ended up as unresolved- against fair gambling. However, by the casino getting black points, it lowers its safety index, which I understand is not what you want to see, but it is the only thing we can do in this case. Michal tried to help as much as he could, but unfortunately he didn't find a consensus with the casino. 

Nevertheless, there is still a chance to file a complaint with an authority, as you have been advised to do in your complaint. 

I'm sorry that this is the way this case turned out, but believe me, we tried to do everything we could. 

I hope you will not encounter such a bad experience in the future. 🙁

pre 1 godinu

Registrovao sam se u kazinu koji se zove bet24-7 ovaj kazino Napravio sam 400 Povukao sam tražili su depozit od 25 Završio sam depozit. Ovde sam od petka da to rešim i ništa od njihove podrške vam uvek ne kaže ne. Kontaktirajte da rešite problem sa njihovim finansijskim odeljenjem

A njihovo finansijsko odeljenje ne odgovara na moje imejlove, ali podrška nikada ne daje dosadno rešenje.

Trebaš mi da mi pomogneš, imaju kazino gurua i podržavaju me, super mi je neugodno

Automatski prevedeno:
pre 1 godinu

filefile Ne žele da mi plate, potrebna mi je pomoć, danima ih deli da mi daju novac

Automatski prevedeno:
marcelolopes8246
pre 1 godinu

Hello. This sounds like you unfortunately found yourself in a tricky situation. Would you try to explain it to me better please? Have you played at this casino with a bonus at first? A no deposit bonus maybe? And from this bonus you have won the money. Is that correct? To withdraw your winnings they have asked you to make a deposit. This is quite a non unusual tactic, as I would say, for casinos to do. This way they are actually able to start with the KYC process. It can take a few days to complete your verification before your withdrawal can be completed.

We give casinos 14 days to complete the verification process. I would recommend you to be just a little patient and wait few more days. Allow me to add just a little detail here. Just have in mind please that the Christmas holidays are coming, where things slow down, and I suppose here it won't be any different.

Please provide some additional information so therefore our team will be able to help you with your issue.

Will wait for your answer.🙂


Ažurirano od strane autora pre 1 godinu
marcelolopes8246
pre 1 godinu

Nećete videti novac u kazinu, uzeli su mi 84.000 evra

Automatski prevedeno:
pre 10 meseci

The casino closed without paying the promised money

haper
pre 10 meseci

Hey there.

Are you sure it has closed? I mean, did they at least send you a note? Not that it would solve the money problem, but I prefer to ask if you don't mind.

I sent the site for inspection, but sadly, there is not much I can do for you now. Feel free to make a complaint.

Honestly, it was a terrible site to deal with, so I'll leave the decision up to you. At least there are no costs for trying it out. 🙏

Radka
pre 10 meseci

How can a complaint help me if the casino has closed and they even deleted all their contacts?

haper
pre 10 meseci

Could you submit the complaint using the link I sent?

Did you try? Click or tap here 👈 and try it, please.

But frankly, I have to remind you that I fear there's little we can do. Closed casinos usually don't respond.

pre 2 meseci

Dont waste your time here the slots are rigged a very horrible experience one of the worst and i have been playing for over 10 years and this casino should be banned

jamessims171
pre 2 meseci

I am sorry for your experience at this casino. Is there something we could help you with, perhaps?

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