Betandplay Casino - opšta diskusija

The casino simply closes the account without prior notice, and the customer isn't informed. The money in the account is simply withheld. I've never experienced anything like this in 20 years of gambling...this place is a disgrace.

Chat is incompetent...management doesn't respond.

Submitting a complaint here is not possible because I allegedly do not fill out the captcha, but it is not displayed to me at all

das casino schliesst einfach ohne vorher etwas zu sagen das konto, der Kunde wird nicht informiert. Das geld auf dem Konto wurde einfach einbehalten. Sowas habe ich in 20 Jahren spielen noch nicht erlebt...eine Frechheit dieser Laden.

Chat ist unfähig....Management reagiert nicht.

Beschwerde hier einreichen geht nicht weil ich angeblich das captcha nicht ausfülle, es mir aber gar nicht angezeigt wird

If you are not able to submit a complaint here, please try to do so from another browser. Also, using the incognito window sometimes helps.

I hope that our team will really be able to do something with this issue of yours and help you out.

Have they sent any explanation by email to you regarding all that?

No, in the chat they said the colleagues will get in touch...but they haven't for 2 days......why should I use a different browser, they said the management has blocked my account, no matter which browser I use...but the money will probably be withheld...these are mafia methods

nein im chat sagte man die kollegen melden sich..haben Sie aber seit 2 tagen nicht......wieso soll ich einen anderen Browser benutzen, die haben gesagt das Management hat mein konto gesperrt, egal welchen browser ich da nehme.....das Geld wird aber wohl einbehalten....das sind Mafia Methoden

nothing is happening...please take action

da kommt gar nichts..bitte werden Sie tätig

Sorry, but you have misunderstood me here.

If you are unable to submit your complaint on our website and it always shows an error you mentioned before, use a different browser to log to our website and submit your complaint then.

It happened before that players were unable to submit it from Chrome, and when they switched to another one, it was all good.

Could you try that perhaps?

We are unable to take any action without you filing your complaint first, you know.

I can't do anything, no matter which browser it always wants captcha but it doesn't display it

ich kann nichts machen egal welcher browser der will immer captcha blendet es aber nicht ein

I'm sorry to see another user facing the captcha problem.

Could you kindly post a screenshot so the website URL is visible once it happens, please? My colleagues are trying to locate the problem and this would help them greatly. 🙏

Was just wondering if any1 has made a withdrawal to NAB was wondering how long withdrawal took to hit Ur bank account

How long have you been waiting for yours?

Hi, thanks for describing the situation. 

Did the casino also tell you why you don't have the money yet? How long have you been waiting for it, please? Was there anything you needed to do, like verify?