Betano Casino - opšta diskusija (strana 2)

I don't think it should take that long. However, Tomáš is trying to help as best he can, and I'm thinking that if it wasn't resolved and you won more money, it wouldn't make sense because you'd probably just be waiting for it again.

Therefore, I prefer to wait to see how this situation turns out and then decide whether you will play here again.

Nemyslím si, že by to tak dlho malo trvať. Tomáš sa však snaźí pomôcť ako vie a ja rozmýšľam tal, že pokial sa to nevyriešilo a ty by si vyhrala ďalšie peniaze, nemalo by to zmysel keďže zrejme by si na ne len znova čakala.

Preto radšej odporúčam počkať ako dopadne táto situáci a potom sa rozhodnúť, či tu budeš zase hrať.

ok thank you

And why is it taking them so long, after all, it's been almost 3 months

Dobře děkuji,

A proč jim to tak trvá vždyť už je to skoro 3 měsíce

Good question, which the casino should explain now when Štefan contacts them. I'll see what they let us know. 🙂

So let's wait for that.

Dobrá otázka, ktorú by malo kasíno teraz vysvetliť, keď ich Štefan kontaktuje. Uvidím, čo nám dajú vedieť. 🙂

Počkajme si teda na to.

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Hello, I want to ask, I won 60,000 in beta, which I sent to paysafecard because I have minus 30,000 on my account and I didn't want it to come out of my winnings. I deposited it with PaySafecard into the Dedek casino and immediately entered the payout into my Neterapay wallet, from which I sent 20,000 to my friend's account. When I next withdrew 20,000 to Neterapay, the casino blocked my withdrawal and my entire account at the Dedek casino due to money laundering. I have all the evidence that I won the money - winnings, deposits, all transactions. Thanks for the advice.

Dobrý den chci se zeptat vyhrál jsem betanu 60 000 které jsem poslal na paysafecard protože na svém účtě mám mínus 30 000 a nechtěl jsem ho vyhru přijít s PaySafecartu jsem vložil do herny dědek a hned zadal výplatu na peněženku neterapay z které jsem poslal 20 000 kamarádovi na účet a při dalším vyberu 20000 do neterapay mi herná zablokovala výběr i celý účet u kasína dědek z důvodu praní špinavých peněz mám veškeré dukazy ze jsem penize vyhral- výhry ,vklady veškeré transakce diky za radu

Hi. This is really a weird situation, in my opinion, so let's summarize it.

You won at Betano and withdrew the money alright. Then you deposited to some other casino, and you didn't play with that money but sent it to some friend? Do I understand correctly?

Wasn't there any wagering requirement at the other casino?

To tell you the truth, it really looks weird, but perhaps our complaint team could help resolve all this.

You just need to file a complaint to the casino where your account got blocked and explain the situation really well.

What do you say? Will you go for it?