pre 12 sati
Ako želite da diskutujete bilo šta vezano za BetBona Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
BetBona Casino - opšta diskusija
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pre 12 sati
I would like to file a complaint against BetBona Casino.
I requested a withdrawal of 60€ on January 27, 2026. The casino asked me to complete the verification process (KYC), and I sent all the documents they requested.
After sending the documents, the support team stopped responding to my emails. My withdrawal is still pending and I have not received any explanation.
I have tried contacting support several times but I have not received any reply.
I am requesting that BetBona Casino process my withdrawal of 60€ or provide a clear explanation for the delay.
Thank you.
pre 12 sati
I see that you were successful in submitting your complaint, and our team needs some additional information from you now. Please reply to those whenever possible so we can move forward.
Have you also checked the spam folder in your email, please?
Sometimes such messages can end up there, actually. Please do so just in case.
pre 12 sati
Romi, ako si iz odeljenja za KYC, podesila sam da tvoje poruke idu u moje glavno prijemno sanduče. Već sam proverila fasciklu za neželjenu poštu jednu po jednu i imam diskusiju sa KYC-om, ali nisam dobila odgovor.
U stvari, na veb-sajtu Betbona se pojavljujem kao verifikovan.
Ali neće mi vratiti novac
Automatski prevedeno:
pre 10 sati
I am a forum admin, actually, as you can see. I don't work for the casino.
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