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They say up to 14 days 😏
Betunlim Casino - opšta diskusija (strana 2)
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Pokušavam da otvorim žalbu na ovaj kazino i ne uspevam. Podneo sam zahtev za povlačenje 17.01.2025 i oni su ga odbili zbog mojih dokumenata.... za sada dobro. Kažu da imaju 14 radnih dana da urade verifikaciju.
28.01.2025. poslali su mi e-mail tražeći nova dokumenta. U redu, poslao sam ih mejlom istog dana.
Konačno, 17. februara 2025. moji dokumenti su analizirani i objavljeni kako bih mogao da podnesem zahtev za povlačenje.
Bio sam iznenađen kada sam otkrio da mogu da povlačim samo u kriptovalutama !!!!. Poslao sam podršku e-poštom o ovome.
Odgovorili su: "Postoje privremena tehnička ograničenja u rezultatima Pik metode. Situacija će se uskoro stabilizovati i Pik metoda će biti dostupna."
Prijavljujem se na svoj nalog već 3 dana i PIKS metod se još uvek ne pojavljuje za povlačenje. To je apsurdno!!!! Kada će zadržati moje povlačenje?
Detalj: depozit je napravljen u PIKS-u i 17.01.2025. bila je dostupna PIKS opcija povlačenja.
Automatski prevedeno:
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I'm sorry that there is some issue with the payment method you would like to use, but it maybe is not even the casinos fault, you know.
Aren't you able to use crypto, so you wouldn't need to wait any longer, perhaps?🤔
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They say, it is the policy
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So, let's see how it will go then. We'll wait for another update from your side.
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Ne mogu da povlačim/koristim kriptovalute. Zbog toga sam čak i deponovao preko PIKS-a.
Zašto to ne bi bila greška kazina?
Automatski prevedeno:
pre 1 godinu
Understand.
Well, if the payment provider is not cooperating with this casino right now, or if there have been some technical issues, etc. Please know that I'm just guessing here. Right?
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For each document verification they need up to 14 days. Can you imagine?
That's really bad!! And God knows how long g for withdraw. Usually casino KYC same day and through support.
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Upravo sam proverio njihove uslove i odredbe, i zapravo piše 14 dana za KIC.
Zaista je čudno. Na osnovu mog iskustva, verifikacija je uvek trajala najviše jedan sat u svakom kazinu u kojem sam igrao.
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OdgovoriCitiraj2
pre 1 godinu
Hello!
I was hoping to see you back yet under much happier circumstances...
So, asking how you have been is probably not the best start.
14 days for each document? Sounds like a very bad joke... What seems to be the reason for this quite horrific deadline? Did they give details to you?
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I found it!
"BETUNLIM is entitled to request at their discretion any documents from the bettor substantiating their identity or other data they have provided (for example, passport details, residential address), as well as to cancel any payments until all such details have been verified. Verification of each document may take up to 14 working days from the date of its receipt."
Never seen such thing before...
OdgovoriCitiraj2
pre 1 godinu
No details, just their policy.
By the way when my balance was 0$ the skrill method was 3000$ max withdraw which the method i used to deposit, but when the balance has money $$$$ suddenly the max withdraw 100$ with same method.
I wonder how these types of casino got high rate!!!
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I just found the rules. So, I presume no real reason is necessary from their side.
Honestly, we need players to push complaints in order to adjust Safety Index, so that's it. One thing is to compose terms, but the real thing is how these are applied to players.
Technically speaking, when your balance is zero, the withdrawable limit is higher that when you actually posses active balance. Hmmmm, I imagine casino support has a great explanation for that.
OdgovoriCitiraj1
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Yes. I have all documented and screenshot.
OdgovoriCitiraj1
pre 1 godinu
Upravo sam poslao poruku podršci da povlačenje ima samo opciju u kriptovalutama.
Zamolio sam ih da to reše... uostalom, ne mogu da se povučem već 5 dana. Odgovor podrške:
Hvala vam što ste kontaktirali BETUNLIM!
Privremeno nedostupno, koristite druge metode.
Ako imate bilo kakvih pitanja, uvek nas možete kontaktirati na .
Srdačan pozdrav. Tim BETUNLIM!
Kako mogu povući drugim metodama ako postoji samo kriptovaluta ????
Automatski prevedeno:
OdgovoriCitiraj1
pre 1 godinu
This is just a game they play to delay withdraw.
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Upravo sam poslao poruku podršci da povlačenje ima samo opciju u kriptovalutama.
Zamolio sam ih da to reše... uostalom, ne mogu da se povučem već 5 dana. Odgovor podrške:
Hvala vam što ste kontaktirali BETUNLIM!
Privremeno nedostupno, koristite druge metode.
Ako imate bilo kakvih pitanja, uvek nas možete kontaktirati na .
Srdačan pozdrav. Tim BETUNLIM!
Kako mogu povući drugim metodama ako postoji samo kriptovaluta ????
Automatski prevedeno:
pre 1 godinu
In my opinion, there is no way to find out whether other options are or are not available. So, I suggest taking the money right away using cryptocurrency and being done with it. If the casino says there is no other way, I have no idea how to investigate that.
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I'd say it does not make sense. If you don't mind, crypto is considered the quickest way, so if the casino suggests a crypto transfer, they are, in my opinion, closing the way of stalling further. That would be a very interesting situation and I hope it's not the case.
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What about if someone doesn't have crypto currency wallet to withdraw and used different method to deposit???
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Na primer, možete pokušati da koristite dostupne e-novčanike za isplate, jer su i oni skoro trenutni.
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OdgovoriCitiraj2
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