BlueChip Casino - opšta diskusija (strana 5)

blue chip is scap casino is froud casino my account is block and money not sent totally fraud casino not support me i am worrid

my gmail id vandanaforme24@gmail.com my blue chip id please help me unblock my id

Hello, did the casino tell you why your account is blocked ? It is important to know the reason so that's why I'm asking. Could you please tell me something more that I could grasp and therefore how did you get into this situation ? Did you play with any bonuses ? 

yes

yes casino tell me that your account is block and casino tell that i

break rule no. 10.1 nothing else , no i did not play with any bonus

15 days ago i opened my account please help me

"10.1 The Company has a strict anti-fraud policy and utilizes various anti-fraud tools and techniques. The Company considers the following actions as fraudulent including, but not limited to:

participating in any type of collusion with other players;

development and use of strategies aimed at unfaithful bonus abuse;

fraudulent actions against other online casinos or payment providers;

provision of counterfeit documents;

use of stolen cards;

creating more than one account in order to get advantage from the Company’s promotions;

provision of incorrect registration data;

provision of counterfeit documents."

I found this under 10.1. So the casino didn't tell you specifically what you violated, yes ? Do you have any guesses as to what it might have been ? Do you happen to have anyone in your area who also has an account at this casino ? 

If you don't think you have broken anything and you don't know how to get out of this situation, then you can file a complaint with us and our team will investigate everything and see where it goes. 

Let me know how you decide.