„10.1 Kompanija ima strogu politiku borbe protiv prevara i koristi različite alate i tehnike za borbu protiv prevara. Kompanija smatra sledeće radnje kao lažne, uključujući, ali ne ograničavajući se na:
učestvovanje u bilo kojoj vrsti dosluha sa drugim igračima;
razvoj i korišćenje strategija usmerenih na nesavesnu zloupotrebu bonusa;
lažne radnje protiv drugih onlajn kazina ili provajdera plaćanja;
obezbeđivanje falsifikovanih dokumenata;
korišćenje ukradenih kartica;
kreiranje više naloga kako biste iskoristili prednosti promocija Kompanije;
davanje netačnih podataka o registraciji;
obezbeđivanje falsifikovanih dokumenata".
Našao sam ovo pod 10.1. Dakle, kazino vam nije rekao šta ste konkretno prekršili, zar ne? Imate li nagađanja o tome šta bi to moglo biti? Da li slučajno imate nekoga u vašem kraju ko takođe ima račun u ovom kazinu?
Ako mislite da niste ništa pokvarili i ne znate kako da se izvučete iz ove situacije, onda možete da nam podnesete žalbu i naš tim će sve ispitati i videti kuda ide.
Javite mi kako ste odlučili.
"10.1 The Company has a strict anti-fraud policy and utilizes various anti-fraud tools and techniques. The Company considers the following actions as fraudulent including, but not limited to:
participating in any type of collusion with other players;
development and use of strategies aimed at unfaithful bonus abuse;
fraudulent actions against other online casinos or payment providers;
provision of counterfeit documents;
use of stolen cards;
creating more than one account in order to get advantage from the Company’s promotions;
provision of incorrect registration data;
provision of counterfeit documents."
I found this under 10.1. So the casino didn't tell you specifically what you violated, yes ? Do you have any guesses as to what it might have been ? Do you happen to have anyone in your area who also has an account at this casino ?
If you don't think you have broken anything and you don't know how to get out of this situation, then you can file a complaint with us and our team will investigate everything and see where it goes.
Let me know how you decide.
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