ForumKazinaBounty Casino - opšta diskusija

Bounty Casino - opšta diskusija (strana 2)

pre 1 godinu od dimdimdim2703
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pre 1 godinu

Gde sam ranije video ovog tipa? Ah, ovo je onaj koji piše da mu je ukradeno 120k ili 35k. Onda kopira-pejsta platno o verifikaciji))) Ako ste zaista osvojili ovaj novac, onda jednostavno ne igrajte. Jesi li ti neki idiot? Budite strpljivi. A ako ne plate za pola godine, zatrpaćeš ih ovim. na primer, otvaranjem ekrana sa datumom prijave za verifikaciju i odgovorom administratora, oko 7 dana. Ali samo odluči na šta se žališ. A onda sam počeo da mislim da si lažnjak))

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pre 1 godinu

I hoped that the issue would be resolved and they would help me return the money, due to the lengthy verification of the account. But the casino took my money. This casino should be flagged as a scam!!!


If you do not believe my words, I can give the data for authorization. Your experts will see it for themselves. Check out this information! I will give you a password and login so you can check my account information.


The fact is that on December 26 I made 4 bets on sports, for a total of 200,000 rubles, of which 2 bets were won, but I still can’t get the money. bets are fully settled, This information is also displayed in the history of all casino games, in my account. There, the rates are clearly set, but the money is not credited to the game account.



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As you can see from the winning bets, which are displayed in green, I made 4 bets of 50 thousand rubles on December 26th. After that, the balance amounted to 30 thousand rubles, I completely lost this money in the amount of 30 thousand, but I was not upset, because I was counting on winnings from sports betting. As a result of the match, I should receive a total of 130,500 rubles. But the money was not credited to the account, the operator says that all bets are calculated correctly, but delays are possible. I understand that I just have a casino, as in the case of account verification. This is a clear violation and the casino is a scammer!

dimdimdim2703
pre 1 godinu

Hello,

as far as I can see your complaint started as "Player’s struggling to complete account verification"

Now you mentioned other issues with winnings, it's good that you mentioned this in the complaint too, I just fear that we will not be able to help with the sports betting matter. Let's wait for Andrej 🤞

Radka
pre 1 godinu

Hello, I received a response regarding the unfair calculation of sports betting.


The casino representative replied ⤵️


4.1.2.6. The Organizer is not responsible for the incorrect operation of the gaming software. Member uses the software on an "AS IS" ("AS IS") basis. If the organizer establishes that during the game there was a failure (error) in the operation of the site, then the results that occurred during the incorrect operation of the software may be canceled or adjusted at the discretion of the organizer. The participant undertakes not to contact the organizer about the quality, quantity, order and terms of the gaming opportunities and services provided to him.


In addition, according to paragraph Guarantees and liability 5.1. The Organizer does not guarantee constant and uninterrupted access to the playground and its services in the event of technical problems and / or unforeseen circumstances, including: malfunction or non-functioning of Internet providers, information servers, banking and payment systems, as well as illegal actions of third parties. persons.


I was shocked by this amendment, the paragraph of the rules on predatory conditions! I urge you to treat with understanding and immediately put warnings in the review about this casino!


This casino is real scammers and robbers!

Moreover, this information has become known on other sites like yours!

Dodos
pre 1 godinu

Perhaps you are confusing me with someone else. I have a problem with the payment of 236 thousand rubles, because of the long verification of documents!


But now I'm worried that my balance has been robbed.

The casino does not pay out the winning bet! The amount is 130,500 rubles! Although I think you already know my problem!!!


Everywhere on different resources you answer one-sidedly, so I would have to wait at least half a year.


I was ready to wait six months, but the casino stole my money. I will make sure the public is aware of this issue. I have lost enough in this casino, but you decided not to pay out the winnings.

dimdimdim2703
pre 1 godinu

You know since we have no knowledge when it comes to sports betting, I'm also afraid that our Complaints teams will eventually reject your case simply because we don't deal with sports betting cases. You show in your complaint how the bets settled, but the team doesn't know how it looks when bets get settled and what might be the issues behind the 2 bets you showed there.

We would need to have staff trained in sports betting in order to give you some proper help 😕

Daniel
pre 1 godinu

I can give you the password and login from my account in this fraudulent casino.


   Please go to my account, there is an opportunity to see the history of all bets, you will see 4 bets of 50 thousand rubles for a total of 200 thousand rubles, this proves that I bet on money! after that, go to the sports betting history in the sports section, you will see the betting history for these bets. All of them were settled after the end of the matches, two bets were completely lost and two more bets were won. From this I should receive 130,500 rubles. But the money hasn't been credited to my account!


filefile

dimdimdim2703
pre 1 godinu

I believe you really have issues with the company, but I guess it would be better to contact another service that helps players with sports betting or contact their licensing authority Curaçao (GCB).

pre 1 godinu

Hello, I received a response regarding the unfair calculation of sports betting.


The casino representative replied ⤵️


4.1.2.6. The Organizer is not responsible for the incorrect operation of the gaming software. Member uses the software on an "AS IS" ("AS IS") basis. If the organizer establishes that during the game there was a failure (error) in the operation of the site, then the results that occurred during the incorrect operation of the software may be canceled or adjusted at the discretion of the organizer. The participant undertakes not to contact the organizer about the quality, quantity, order and terms of the gaming opportunities and services provided to him.


In addition, according to paragraph Guarantees and liability 5.1. The Organizer does not guarantee constant and uninterrupted access to the playground and its services in the event of technical problems and / or unforeseen circumstances, including: malfunction or non-functioning of Internet providers, information servers, banking and payment systems, as well as illegal actions of third parties. persons.


I was shocked by this amendment, the paragraph of the rules on predatory conditions! I urge you to treat with understanding and immediately put warnings in the review about this casino!


This casino is real scammers and robbers!

Moreover, this information has become known on other sites like yours!

pre 1 godinu

Hello,

That's quite an explanation...

I'll notify the data team about this statement, they are the experts, so I'll leave the result on their shoulders. Would you also care to send the original reply to data@casino.guru, please? Just in case they'll need it.

Thank you and best of luck with the authority!


Ažurirano od strane autora pre 1 godinu
Radka
pre 1 godinu

Hello, I can not get a response from the support service.

I could not get clarification on this matter. Support chat responses <<This system is fully automated and does not require the intervention of support operators>>. This is the wrong explanation.


However, the official representative of the bounty casino answered my problem. I received this response from a gambling and casino review and rating site like yours.


The official representative wrote ⤵️


4.1.2.6. The Organizer is not responsible for the incorrect operation of the gaming software. Member uses the software on an "AS IS" ("AS IS") basis. If the organizer establishes that during the game there was a failure (error) in the operation of the site, then the results that occurred during the incorrect operation of the software may be canceled or adjusted at the discretion of the organizer. The participant undertakes not to contact the organizer about the quality, quantity, order and terms of the gaming opportunities and services provided to him.


In addition, according to paragraph Guarantees and liability 5.1. The Organizer does not guarantee constant and uninterrupted access to the playground and its services in the event of technical problems and / or unforeseen circumstances, including: malfunctions or inoperability of Internet providers, information servers, banking and payment systems, as well as illegal actions of third parties. persons. The Organizer will make every effort to prevent failures, but is not responsible for temporary technical failures and interruptions in the operation of the Game, regardless of the reasons for such failures.


file Answer from the operator's support chat.

fileThe answer of the official representative of the bounty casino.

The history of this response is available at LatestCasinoBonuses.com.


Post od dimdimdim2703 Izmenjeno od Radka
Razlog: adjusted the link
dimdimdim2703
pre 1 godinu

Well, I guess that the complaint team will pay attention to this information if you care to paste it there.

It would be more useful to Andrej at the moment.🤔

Ažurirano od strane autora pre 1 godinu
dimdimdim2703
pre 1 godinu

Pa šta nije jasno? Kladionica je pod kontrolom vlasnika licence. On je odgovoran za greške. Oni su kao posrednici. Poetmou i pravila tako kažu. Prvo se morate upoznati, pa onda igrati. A sa našim bratom je sve kao i uvek. Oni uopšte ne bi trebalo da odlučuju o tome, koliko sam razumeo, ali iz sopstvenog iskustva ću reći da ako im je dobro, onda će pristati da se sastanu. Ali generalno. Budite srećni što se predstavnici odazivaju. Često sam se našao u situaciji da niko ne brine o mojim problemima. Srećno sa vašom odlukom.

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raqparis
pre 1 godinu

Just two days left for the casino to join the complaint, well now I'm beginning to think that the complaint is pretty much ignored. 🙁

Let's hope for the best.

pre 1 godinu

Dobro veče, imam sledeću situaciju u ovom kazinu. Igrao sam u bounti kazinu mesec dana i napravio sam depozit od ukupno 50 hiljada. Poslednji put kada sam izgubio poslao sam dokumente na verifikaciju naloga - bilo je to pre 7 dana. Pre dva dana sam odlučio da ponovo igram i uspeo sam da osvojim 80 hiljada rubalja, novac je brzo povučen i istog dana sam napravio još 3 depozita i osvojio veliku sumu, odnosno više od 660 hiljada rubalja. Odlučio sam da povučem deo, ali je onda počelo da račun treba da se potvrdi da bih mogao da povučem. Pitam kada će proći verifikacija, treba sačekati odgovor, obično ne više od 7 dana, dodajući da nemaju pristup službi bezbednosti i verifikacija se može razmatrati neograničeno vreme, šaljem snimke ekrana . Šta da se radi, ovo je licencirani kazino, nisam uzeo nikakve bonuse i ništa u ovom kazinu, uvek igram na visokim ulozima i pošteno i nadao sam se poštenju kazina. ono što mi kažeš? Prošlo je 12 dana

filefilefilefile

Ažurirano od strane autora pre 1 godinu
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Radka
pre 1 godinu

Molim vas pomozite mi sa ovim pitanjem, ja sam za pravdu, pa ne možete tako!

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del1rbooking
pre 1 godinu

Hello,

I think you should calm down. It seems that the casino has to make sure that your nice winnings are in compliance with the rules and that your account is ok with the AML policy and so on - sometimes it's called a security check, it happens when a player hits a bigger win, or if you reach some threshold of money you deposited - I guess you met both.

You can of course submit a complaint, but even if you do, we would wait for the casino to provide the result of this account security check.

I'm sorry, I can't read azbuka, so I have no clue what the text says. Can you copy and paste it directly to the post, so I can read that reply?

Radka
pre 1 godinu

Draga Radka, hvala na odgovoru. Prošlo je već 13 dana od podnošenja dokumenta, a ne verifikacije, poslao sam skeniranu pasoš, koji je lako proveren u bilo kom drugom kazinu za verifikaciju računa. Pisanjem tehničkoj podršci kazina i traženjem odgovora kada će dokumenti biti provereni, oni mi odgovaraju

  • morate očekivati, obično do 7 radnih dana, ali postoje pojedinačni slučajevi koji mogu potrajati neograničeno

Ispostavilo se da mogu da provere godinu dana, a možda i dve godine ili nikako. Video sam i da korisnik dimdimdim2703 ima istu situaciju, takođe nije verifikovan više od mesec dana.

napisala si i draga Radka


  • Žao mi je, ne mogu da čitam abecedu, pa nemam pojma šta piše. Možete li da ga kopirate i nalepite direktno u post da bih mogao da pročitam ovaj odgovor?


Da li govorite o snimcima ekrana koje sam poslao? Da li su na ruskom? Ako da, šaljem na engleskom i želeo bih da uložim žalbu samom bounti kazinu kako bi zvanični predstavnici odgovorili zašto je potrebno toliko vremena da se verifikuje moj nalog, možda to rade da bi me naterali da izgubim sav dobitak, možda uopšte ne žele da isplate dobitak? kod ostalih verifikacija traje do 7 radnih dana, dok moja traje više od 13 dana. Molim te da mi pomogneš draga Radka po ovom pitanju, ovo je nepravedno prema poštenim igračima iz kazina


Srdačan pozdrav del1rbooking

filefilefilefilefile

Ažurirano od strane autora pre 1 godinu
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del1rbooking
pre 1 godinu

Hello,

I see now, thank you for those screenshots.

So the problem is that the verification has not yet been completed, I missed that earlier.

It's good that you submitted the complaint and provided all those screenshots. It will take some time to go through that, so Nick will update you as soon as possible. Just stick with the complaint, and kindly wait for the update.

If you receive anything related in the meantime though, visit the complaint and update the thread, please.

Try to stay calm, we will try to help.



pre 1 godinu

Hvala na podršci !

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dimdimdim2703
pre 1 godinu

Da li ste uspeli da se verifikujete u kazinu Bounti?

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