pre 4 meseci
Ako želite da diskutujete bilo šta vezano za Bullsbet.io Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Bullsbet.io Casino - opšta diskusija
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pre 4 meseci
Bonus wagering is 40x bonus + deposit, not 40x bonus as casinoguru says
pre 4 meseci
Hi thanks for the information. I've passed it on to our data team who will take a look at it and will update the bonus if it's correct.
Anyway, did you play with this bonus when you found out?
pre 4 meseci
I did play it awyways!
pre 4 meseci
And did you also manage to win and withdraw something ? 🙂
pre 4 meseci
That's what I like to hear. What method did you use when it was fast ? 🙂
pre 4 meseci
Thumbs up for Skrill, then! 👌🐱🏍
pre 4 meseci
danas su mi blokirali nalog bez navođenja razloga, ne odgovaraju na mejlove, ne javljaju se na telefon, a ne mogu da podignem novac sa računa koji sam redovno osvajao bez bonusa i uz ispravnu registraciju dokumenata. Biti pažljiv
Automatski prevedeno:
pre 4 meseci
Seems strange, intersting to see what happens here before i deposit again
pre 4 meseci
Hello Lucio
You have received an Account suspension notice email for three violations of the Terms and Conditions. While your account is still under review it will remain temporarily closed.
We can share more details to administrators for this review if required. As advised if you have any specific question relating to the Account suspension email you can reply to the email directly.
We appreciate your understanding.
pre 4 meseci
danas su mi blokirali nalog bez navođenja razloga, ne odgovaraju na mejlove, ne javljaju se na telefon, a ne mogu da podignem novac sa računa koji sam redovno osvajao bez bonusa i uz ispravnu registraciju dokumenata. Biti pažljiv
Automatski prevedeno:
pre 4 meseci
Sounds nasty, so I'm glad you managed to find our website, and more importantly, it's great the complaint was also raised!
According to the complaint itself and the fact that the investigation has just started, I feel it's far too early for some sort of wild speculation.
Simply put, if there is a suspicion, the casino has to respond in order to clear up all doubts before your account is free to use again. I imagine it may be just a strike from nowhere for you now, but try to be patient,please.
As soon as this check is over, your time for a response will come. I hope it's just a formality, yet once initiated, this procedure must be carried out until its very end.
By the way, I have to admit, I'm amazed you were informed about so many details; that's quite unlikely, and I would definitely take that as a bright side showing the casino's willingness to act transparently.
It's a good sign.
pre 4 meseci
Hvala Bullsbet.io na odgovoru, ali zašto niko nije odgovorio na moje imejlove ili telefonske pozive 12 sati juče?
Takođe, hoćete da kažete da sam počinio 3 kršenja uslova? Zašto ? Dodao sam 2 nove kreditne kartice? šta nije u redu sa tim! Ili zato što sam nepropisno iskoristio bonus? Netačno jer su dobici dobijeni na računu napravljeni nakon što je ponestalo bonus novca i ponovnog deponovanja bez bonusa. Ili zato što postoji veza sa isključenim računom automobila? Šta to znači ? U svakom slučaju, osvojeni novac je dobijan redovno, zajedno sa uplaćenim depozitima i registracijom svih dokumenata. Sada moram da povratim potrošen novac, a vi ga zadržavate bez razloga. Mogli biste da me kontaktirate i bez zatvaranja naloga, odmah bih odgovorio na sve što ste želeli da znate i bilo bi ljubaznije od vas.
Automatski prevedeno:
pre 4 meseci
Hmm, as far as the cards are concerned, they are yours and you also provided the casino with some documents about them as part of their verification ?
Regarding the excluded account, did you try this process in this casino or is it some other account ?
Either way our team will try to investigate the whole case and so will the casino and you will probably get a final decision later. And that's why I wouldn't like to rush and wait for the facts. If you have something new, let me know.
pre 4 meseci
Izvestan ! sve su moje i ja sam obezbedio dokumenta za kartice. Za isključeni nalog ne razumem o čemu se radi, jedini nalog koji imam kod bullsbet je ovaj, šta to ima veze za ostala kazina??
Automatski prevedeno:
pre 4 meseci
To be honest, we need to get a deeper explanation regarding the "second," or better say, excluded, account.
There must be something that triggered the check, though it is impossible to identify the starter.
Now that you mentioned that on your own, it seems like it has something to do with an account in a different casino, am I correct? Well, that's another thing worth investigating through the complaint, if you ask me.
🤷♂️
pre 4 meseci
Već sam podneo prijavu pre nekoliko dana i još uvek čekam da je pogledate i odobrite poruke. Ali želeo bih da vam postavim pitanje: zašto ne mogu da imam druge naloge u drugim kockarnicama? Ko od nas nije igrao u više kazina? Da li igrate samo u jednom kazinu? To me zasmejava ...
Automatski prevedeno:
pre 3 meseci
Dear player,
I bet you're confusing two things together. Not a single casino (anonymous casinos excluded) allows the player to create multiple accounts; this is a well-known business standard.
Of course, you can create one account at every casino within the same group. The golden rule says: One account per casino - not a group.
I hope it is now clear.
And for the complaint, I suggest you pay attention to the instructions 🙏:
"How long will it all take?
The time elapsed between submitting a complaint and the complaint being closed varies greatly. The complaints processed most quickly are those that can be resolved without getting the casino involved or those that are rejected because the casino has not done anything wrong. Other complaints, however, can be very time-consuming.
Here are some rough estimates and time-related information about complaints:
You will get your first response from our complaint team within 48 hours, but we do our best to respond within 12 to 24 hours.
Each involved party (you, the casino, or the Casino Guru team) has seven days to respond when they are required to do so to move the complaint forward. When this period elapses without a response, we usually choose to prolong the time limit by another seven days.
As the successful resolution of a complaint often takes a lot of communication between all three parties, the total time can add up. The average time it takes to close successfully-resolved complaints is roughly 21 days from the date they were submitted, but again, this varies a lot from one complaint to another.
We do everything we can to resolve complaints as quickly as possible, but it's not always a straightforward process. Please be patient and provide all the necessary information to speed things up on your side."
pre 3 meseci
Želeo bih da upozorim sve igrače da se drže dalje od ovog kazina. Da bi izbegli isplatu dobitaka, pretvaraju se da igrate sa 2 naloga ili da ste igrali sa slotovima koji nisu dozvoljeni u vašoj zemlji (ali slotovi nisu blokirani, dozvoljavaju vam da igrate!!). Štaviše, u trenutku plaćanja oni čine činjenicu da ste igrači zavisni od kockanja i stoga ne isplaćuju dobitak da bi vas zaštitili!! Ako ne želite da izgubite novac, zaboravite!
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