Let's see what we discover through the complaint, which was certainly a good step to take.
One thing is accusing a player, but we aim to seek real proof to ensure you were or were not treated fairly.
For that, we will need the casino's cooperation, I reckon.
One way or another, when it comes to restricted games, frankly, it is not a common standard that forbidden games are enforced on the software level, quite a pity. That would eliminate space for a very common error. 🙁
Very good games selection, crypto deposits have better bonuses! Games RTP is fair.
Na kraju, želeo bih da dodam svemu što sam napisao u prošlosti da su zahvaljujući kazino guruu odblokirali moj nalog i isplatili sav moj dobitak!!!
Zahvaljujući bullsbet.io i kazino guruu
Hey. That is nice to hear. Have you had any experience with the withdrawal, perhaps?
Na kraju, želeo bih da dodam svemu što sam napisao u prošlosti da su zahvaljujući kazino guruu odblokirali moj nalog i isplatili sav moj dobitak!!!
Zahvaljujući bullsbet.io i kazino guruu
Hello and thank you for your kind words. I'm glad, our team was able to help you out. Will you continue to play at this casino?
That sounds great. Wish you continue this well.👌
Privlačan i pouzdan, sa odgovornom korisničkom podrškom. Preporučuje!
Hello, I see you got a good feedback towards the casino. Have you ever managed to withdraw money here ?
Since you say they have responsive customer support, what did you need to solve ? 🙂
Zdravo Jaro, da, bio sam zabrinut zbog procesa klađenja mog bonusa i igara koje su se računale na to. Uspeo sam da pobedim koristeći bonus i imao sam problem sa verifikacijom na svom profilu. Brian mi je pomogao jer moj račun za mobilni telefon nije prihvaćen. Dobio sam za 5 sati.
This is how it should be in every casino in my opinion. Support that is willing to help with everything that is needed and players are then satisfied and happy to come back.
Anyway, what method did you use to make your withdrawal ? 🤗
I used my Revolut card 🙂
who has a good experience with this site, please tell me which game you played and which one is worth it, because after my first payment, he gave me 200€ and let me play it for half an hour, and he took it off in 5 minutes, since then I have been paying him a lot, but in a pitiful way it doesn't give anything...I don't understandhow can you run this casino with such unscrupulous game settings... there is no longer a normal site, boosters want
Well, what can I say here? Sorry you have this kind of experience, just do not forget that casino always wins, right? Please try to take it just like a hobby, which you need to pay for, of course, have some fun by playing, and if you feel that the luck is really not on your side, there is always a choice to move somewhere else. What do you say about this, will it be possible for you to see it somehow like this?🤷♀️🙂
Dobro jutro svima.
Račun otvoren u julu izvršio je depozite i isplatio. Juče 23.10 podnosim zahtev za gotovinu od 500 evra koji je odbijen. U septembru sam kazinu dostavio kopije kartica, bankovne izvode, kopije izjava o prihodima i drugo. Sada kažu da je uplata „odbijena" zbog nedostatka dokumenata. Kontaktirao sam podršku 24 sata, ali nema odgovora.
Hmm, that seems like a strange thing to say when you've made your withdrawal.
Although, the first thing I was wondering is whether or not you have to do additional verification and whether or not the casino has asked for any documents from you? I see they haven't got back to you but I would definitely try both live chat and email and if you don't hear back with instructions on what to do next, let me know and we'll try to help you out.
Think you can handle it?
Hvala vam na brzom odgovoru. Da, odgovorili su malo kasno i obradili povlačenje. Sve ok. Hvala
I see that everything has been resolved and positive, so I am certainly happy about that. Are you going to continue to play here even if something like this happened? 🙂
Zdravo, nisam razumeo tvoje pitanje?
I asked if you will continue to play here despite this situation that has arisen. 😀
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
