ForumKazinaCasino Cruise - opšta diskusija

Casino Cruise - opšta diskusija

pre 2 godina od tesscutie323
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pre 2 godina
Ako želite da diskutujete bilo šta vezano za Casino Cruise, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
pre 2 godina

Signed up via casino.guru as i do many casinos. Deposited. Got welcome offer. No deposit bonus not there today. Live chat says casino.guru is not an registered affiliate and refused to give me bonus … anything to say for urselves?? Im dissapointed. I frequent this forum often. Almst daily. 

tesscutie323
pre 2 godina

Hello,

there must have been some kind of error, there are exclusive no deposit bonuses available for new accounts/players if you meet all the conditions.

file

I will get this bonus checked and get back to you.

pre 2 godina

Zdravo, ima drugih koji su iskusili stvari sa casino Cruiseom, na primjer gubitak dobitaka. Optuženi su za kršenje uvjeta kazina za nešto što ne razumijem

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sissma
pre 2 godina

Hello,

you can always check complaints to get a better picture of each casino and about issues, we tried to solve:

https://casino.guru/complaints

What happened to you I wonder? What rules you were supposed to break, please? Feel free to paste any screenshot you have (in English preferably, or rewrite the text here so it can be auto-translated) so we can try to figure out what you do not understand.

pre 2 godina

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sissma
pre 2 godina

Hello,

so according to the first screenshot, you've broken the max bet rule by placing a higher bet than allowed.

I'm not sure how many times you placed this higher bet, however.

We always ask the casino to assess each max bet rule breach individually because it can just accidentally happen. In such a situation, reach out to the live chat and let them know what has happened if the operator says it's alright you can play on, make a screenshot of this conversation.

pre 2 godina

Zdravo. Ne razumijem da sam stavio veći ulog od dozvoljenog. Nakon što sam izvršio povlačenje, moj dobitak je povučen. Uvijek sam vodio računa da nemam visoku opkladu jer tada gubitak može biti veliki. Šta misle da sam imao veće uloge od dozvoljenog. Ako se desilo da je opklada veća od maksimalnog, to se dogodilo slučajno. Kontaktirali ste live chat nekoliko puta, nikako

Automatski prevedeno:
sissma
pre 2 godina

Hello,

this is what I learned from the screenshot. The easiest way to be sure is simply to ask for your gaming history.

Please pay attention to your complaint, Kristina is waiting for your reply:

https://casino.guru/casino-cruise-player-s-winnings-have-been-confiscated

She asked you about breaching the max bet rule too.


Ažurirano od strane autora pre 2 godina
pre 2 godina

Dear Sissel Anita Mathisen,


Thank you for your application for access to personal information.


We can confirm that will respond to your request within the 30-day period adopted by Genesis Global Limited under the General Data Protection Regulation 2016/679. The law allows us to take reasonable steps to establish and confirm your identity before providing any such personal information. However, the 30 days rule may be suspended whilst your identity is checked.


We would be grateful if you would answer the following security questions:


• Date of Birth

• Registered Address


In accordance with the General Data Protection Regulation 2016/679 we wish to inform you that your details may be used for management and audit purposes.


Kind regards,

sissma
pre 2 godina

Hello, sissma,

There is no point pasting such info here, I'm afraid.

Please pay attention to your complaint, you are in delay with your answer so you risk that the complaint will be closed. Kindly visit your complaint here:

https://casino.guru/casino-cruise-player-s-winnings-have-been-confiscated

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