pre 2 meseci
Ako želite da diskutujete bilo šta vezano za Chancer Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Chancer Casino - opšta diskusija
pre 2 meseci
I've had a real issues with this lot. They have closed my account and stolen a withdrawal of 300 euros as they say I have used a VPN to access their site?
Which makes no sense as accounts been verified, I have had previous withdrawals and I just checked, if you try and use a VPN you get this blocked thing which you can't ever pass.
Had to open complaint here.
pre 2 meseci
Big warning here to all players.
Chancer.bet accused me of using a VPN from ireland or UK (still unclear) to use their site. I ABSOLUTELY did not. I provided my internet provider bill. I assumed they had made a mistake due to human error or system glitch as I had the account 2 months and was verified and did multiple deposits and withdrawals.
However they would not budge and kept pointing to their terms. So I downloaded NordVPN free trial and wouldn't you know it, it is IMPOSSIBLE to access their site via a VPN (see images below) however they do have a message that pops up encourging players to 'Change their country settings on the VPN'. This is clear entrapment, so players deposit and IF they win the casino attempts to say you cannot use a VPN (even though their site encourages you to change your VPN country settings!).
1
pre 2 meseci
Thank you for your posts here. It is really good that others will learn about these practices of the casino.
Also, I believe that you have done good that you submitted the complaint here, and our team will do everything possible to help.
Hopefully, we will be able to investigate the whole matter, but to do so, first we'll need to get in touch with the casino.
So, let's wait for this to happen soon, together. What do you say?
pre 1 meseca
Koliko brzo ste primili svoje dobitke? Ako koristite tradicionalni Visa depozit/povlačenje?
Automatski prevedeno:
pre 1 meseca
Hey. Try to use the "reply" button so the user you ask your question to can get notified about it. 🙂
pre 1 meseca
Ovaj kazino je potpuno ironičan prema klijentu.. Ja sam položio depozit od 25 evra koji nikada nije uplaćen, a iznos je pustila moja banka koja tvrdi sa dokazom da je iznos uredno unet u kazino.. Pa su ovi prevaranti rekli kao izgovor da je ovaj depozit napravljen jer je proces depozita odložen (prvi put čujem za to). Pa su rekli da se javim u banku i ako za nedelju dana stanje ne bude knjiženo na moj račun da im pošaljem poruku da me upute šta da radim.. Poslao sam poruku i kao što je normalno niko se ne javlja i oni me isključuju iz ćaskanja. Voleo bih da imam jednog od njih ispred sebe da sam mogao da mu razbijem glavu.. Daleko od ovakvih kazina.. Da je pravde, trebalo bi da budu svi u zatvoru zbog prevare igrača.
Automatski prevedeno:
pre 1 meseca
Hi, these are always difficult situations to resolve. The player sees his deposit in the bank as successfully sent to the casino and the deposit does not appear in the casino. If you sent proof, I would see it as the right step on your part. What I do not see as the right step is that if you were to contact the casino after some time and you still did not receive the money, they will do nothing and will not even write it off to you. That is not very professional. So have you tried to inform the bank whether it would be possible to do something? I know that for example a chargeback could theoretically be an option if the casino does nothing about it and you did not receive the money, but that can also have negative consequences if you want to continue playing at other casinos.
That is why I would probably try to solve it differently first.
So is there anything you have in mind?
pre 1 meseca
čista prevara.. tek treba da odgovore i neće posle toliko sati...
Automatski prevedeno:
pre 1 meseca
I was thinking that theoretically you could file a complaint with us, but I know that as I mentioned it is difficult for our team to track something like this and they usually recommend waiting for some time. So I don't know if that would help.😕
