Zdravo svima,
Želeo bih da podelim sa vama svoja mišljenja i perspektive o Chipstars kazinu i njihovim politikama isplata.
Iako sam oduvek uživao igrajući na ovoj stranici i nekako sam brzo stekao osećaj da sam VIP igrač zahvaljujući podršci i korisničkoj službi, sada me kazino sve više nervira.
Počevši od činjenice da ispunjenje bonusa na depozit traje relativno dugo.
Da biste zaradili bonus na prvi depozit od 1.200 evra, morate da uložite 240.000 evra. (Iznos klađenja x 1% x 50% = Otključani iznos)
To znači da sam od mog prvog depozita samo odlagao korišćenje ovog bonusa. Stoga ne mogu da iskoristim bonus ponude na nove depozite.
Sada, da stvar bude još gora, stalno me odlažu sa isplatama i one se jednostavno ne obrađuju tako brzo kako bih želeo.
U mom slučaju, nakon što sam nekoliko puta prilično glupo izgubio novac, želeo bih da u međuvremenu vršim manje isplate kako bih izbegao rizik od pada celog bankrola...
Dakle, biram slučajni iznos koji bi trebalo da mi garantuje profit bez obzira na sve... Međutim, posle nekoliko dana vidim da isplata još uvek nije obrađena. Moj bankrol je takođe nastavio da raste od tada, i sada bih želeo da obezbedim još jedan njegov deo...
Nažalost, ovaj kazino dozvoljava samo jedno povlačenje novca istovremeno. Zato sam otkazao otvoreni zahtev za povlačenje i povećao iznos na X.
Sada se ponavlja još jedan beskrajni ciklus, a ovaj iznos jednostavno nije obrađen. Čak i nedelju dana kasnije, i dalje mogu da otkažem zahtev bez ikakvih problema. (Iako sam nekoliko puta uveravan u ćaskanju sa podrškom na zahtev da isplate trenutno obrađuje odgovorni zaposleni u finansijskom odeljenju itd.)
Kada sam ponovo pitao pre nekoliko dana, izvinili su se zbog ovoga, a zatim su kao razlog naveli da su, zbog novog nivoa menadžmentskog osoblja, mnogi procesi plaćanja i verifikacije za korisničke račune zaustavljeni i da već punom parom rade na rešenju za ovo što je pre moguće...
Nekoliko nedelja ranije, bilo je navodnih poteškoća sa pružaocem finansijskih usluga.
Počinjem da se osećam pomalo kao da su me prevarili... Depoziti se obrađuju manje-više u realnom vremenu, a onda kada pokušam da podignem novac, iznenada se javljaju sve vrste problema...
Bez obzira na gore pomenute anomalije, takođe sam primetio da se RTP rezultat za razne igre, kao što je Gates of Olympus, razlikuje od onih na drugim kazino sajtovima i do 2-3%. Normalno, to bi bilo 96,5%, ali kod Chipstars-a je to samo 94% RTP (što je, po mom mišljenju, prilično visoko i ne deluje posebno pouzdano).
Može li neko od vas da podeli sa mnom svoja iskustva u ovom kazinu?
Hvala vam.
Devils advocate here, since I have received about 10 notifications for this discussion.
Keep in mind I am a Canadian player and I can simply deposit with Interac and withdraw with Interac, instant in, instant out, easy and makes me happy. I cannot speak for other countries, but I would like to add my 5 cents to some of the general stuff here.
I do not know how to quote separate parts of your post, I will try bolding your parts
"Starting with the fact that the fulfillment of the deposit bonuses takes a relatively long time.
To earn my first deposit bonus of €1,200, you actually have to wager an amount of €240,000. (Wagering amount x 1% x 50% = Unlocked amount)
This means that since my first deposit, I've just been putting off claiming this bonus amount. Therefore, I can't benefit from the bonus offers on new deposits."
I was confused about this myself, until they shone some light on this. The wager is high, the money is not immediately playable, but all your play is calculated behind the doors, but I have 3 active bonuses, if needed 4 deposits to turn over the first one, but depositing again and having payouts did never cancel my first bonus, it just goes on until wagered and then the money is yours. I am not sure if the casino will let you claim the money before the complete wager, but once its wagered, it is claimable, 1000% percent, I did so.
"Now, to make matters worse, I'm constantly being put off with my payouts and they simply aren't being processed as promptly as I would like."
Never happened to me, but as mentioned before, I am Canadian and payment processing for Canadian players is simple and efficient.
"In my case, after having lost money quite foolishly a few times, I'd like to make smaller withdrawals in the meantime to avoid the risk of crashing my entire bankroll...
So I choose a random amount that should guarantee me a profit no matter what... After several days, however, I see that the withdrawal still hasn't been processed. My bankroll has also continued to grow since then, and I would now like to secure another portion of it...
Unfortunately, this casino only allows one withdrawal at a time. So, I canceled the open withdrawal request and increased the amount to X."
Yes, this does not sound ideal, but let us face it, us gamblers like to cancel withdrawals and take more chances, the only real way to avoid that is starting a little cool off period or have the account restricted until the heat dissipates.
"When I inquired again a few days ago, they apologized for this and then gave as their reason that, due to a new management staffing level, many payment and verification processes for customer accounts have come to a standstill, and they are already working at full speed on a solution for this as soon as possible...
A few weeks earlier, there were alleged difficulties with the financial service provider."
This sounds unfortunate, I suppose everything can happen. Here, I have nothing useful to stay except keep tight and do not gamble the funds away.
"I'm starting to feel a bit like I've been ripped off... Deposits are processed more or less in real time, and then when I try to withdraw, all sorts of problems suddenly arise..."
To be fair, deposits must be credited right away, every casino does so, withdrawals apparently vary between countries and god knows what.
"Regardless of the aforementioned anomalies, I also noticed that the RTP score for various games, such as Gates of Olympus, differs from those on other casino sites by up to 2-3%. Normally, this would be 96.5%, but at Chipstars, it's just 94% RTP (which, in my opinion, is quite high and doesn't seem particularly trustworthy)."
Without sounding cheeky, this has me curious, is there a way to measure this?
"Can any of you share with me the experiences I had at this casino?"
I can, but as explained above, this looks like a payment issue, which I have never experienced.
Sorry to everyone for the bad formatting, but I hope this helps.
