Cloudbet Casino - opšta diskusija (strana 2)

Please tell me, would you prefer a platform like Cloudbet that offers VIP treats to bettors and also releases weekly airdrops to users IPL fans as a way of making a difference

What is it about all those profiles highlighting Cloudbet in the most active threads? Are you in any business with the casino, perhaps?

I registered on this website on April 28 after seeing a promotion on the casino.guide website. According to the offer, if I deposited at least 50 euros, I would receive 200 free spins as a bonus. That sounded like a good deal, so I signed up and made the required deposit immediately, expecting to get my free spins right away as advertised.

But here we are, today is May 8, and I still haven’t received a single free spin.

Since the day I signed up, I’ve contacted their customer support every single day, sometimes multiple times a day. I’ve sent countless messages and waited patiently, giving them the benefit of the doubt at first. But over time, it became clear that they were just stringing me along. Each time I reached out, I was given a different excuse. One day they said this promotion wouldn't exist. The next day, there was a technical issue. Another time, they told me that the promotion team will give me the free spins on money (they never did).

They are clearly doing everything they can to avoid honoring their own promotion. It’s extremely frustrating and feels like a deliberate scam tactic. I'm convinced that if you ever manage to win a significant amount of money on this site, they’ll make your life miserable just to avoid paying you. If they are already acting this way over 200 free spins, imagine how difficult it would be to withdraw real winnings.

This entire experience has been nothing but stress, disappointment, and wasted time. I’ve never dealt with a more dishonest online casino. They hide behind vague excuses and empty promises, and they have absolutely no intention of treating players fairly.

DO NOT USE THIS WEBSITE. I’m warning you from personal experience that this is a shady and untrustworthy platform. There are plenty of reputable online casinos out there that actually respect their customers and honor their promotions. This one is not among them. Don’t be fooled by the fake positive reviews or the polished website, they are just part of the trap.

Stay far away from this site unless you want to be scammed, ignored, and left feeling completely helpless. I regret signing up and I hope others can avoid making the same mistake I did.

May I ask if the promotion was, or is, on the casino website? Or did you find it on some other site, perhaps?

If they offer this bonus, they should surely give it to you if you meet all the requirements, of course.

Let's try to ask our complaint team if they would be able to help you get this bonus. I am not really sure of that, you know, but it is worth trying, for sure.

Follow this link and file a complaint where you explain the whole matter. Then someone from our first response team will get back to you and inform you what can be done.

What do you say?

Here is the link I used for the promotion, its still on their site: https://www.cloudbet10.com/en/landing/casino-guide/?af_token=a14aaadaca11e21b036ce69f6c473a20&aftm_source=casino.guide

I see, thank you.

So, in this case, I would really suggest you file a complaint so our team can try to help and solve all this.