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Ako želite da diskutujete bilo šta vezano za Club Player Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Zdravo. Moje ime je Magan Tompkins. Aktivan sam igrač u kazinu Club Plaier skoro godinu dana. U toj godini sam potrošio dobar deo novca. Nije astronomski iznos, ali je i dalje moj teško zarađeni novac. U svakom slučaju, prvih nekoliko puta kada sam keširao kod igrača kluba nisam imao problema i imao sam brzu isplatu na svoj bitkoin račun. Ali ovde sam nedavno osvojio 457,00 dolara i moja isplata nije bila trenutna. U stvari, još uvek čekam da mi isplata bude odobrena, prošlo je već 5 dana. Tako sam jutros kontaktirao servise igrača preko ćaskanja gde je član tima postavljao pitanja da verifikuje moj nalog (bez problema ili pritužbi zbog obavljanja svog posla), a zatim mi je postavila pitanja o moja 2 stanodavca za koje se pretpostavlja da su i kod njih koristili moju adresu kad-tad.. Zamoljen sam da ukratko objasnim zašto imamo istu adresu na našim računima. I rekao sam im istinu da su oni bili moji stanodavci i ja sam podstanar na toj adresi već 2 godine i imam svoj ugovor o zakupu i svoju potvrdu o zakupu da to dokažem, a predstavnik je rekao da to nije potrebno u Trenutak koji je bila jedina napomena na mom računu je bilo kratko objašnjenje…
Da li pokušavaju da izbegnu da mi plaćaju? Da li koriste sumnjive taktike.. Znam da to nije značajan iznos, ali to je ipak moj dobitak. Ako neću dobiti novac, želeo bih da znam tako da više ne trošim svoj novac tamo. Nadam se da vidite moje frustracije.
Hello. My name is Magan Tompkins. I’ve been an active player at club player casino for almost a year. In that year I have spent a good share of money. Not an astronomical amount but it is still my hard earned money. Anyways, the first couple of times I cashed out at club player I had no issues and I had fast payout into my bitcoin account. But here recently I won $457.00 and my payout was not instant. In fact I’m still waiting for my payout to be approved it’s been 5 days now. So this morning i contacted player services via chat where the team member asked questions to verify my account (no issues or complaints for doing her job) then she asked me questions about my 2 landlords whom assuming have accounts with them as well have used my address at some time or another.. I was asked to briefly explain why we had the same address on our accounts. And I told them the truth which was they were my landlords and I have been a tenant at that address for 2 years now and I have my rental agreement and my rental receipt records to prove that and the rep said that wasn’t necessary at the moment that was the only note on my account was a brief explanation…
Are they trying to get out of paying me? Are they using shady tactics.. I know it isn’t a substantial amount but it is still my winnings. If I am not going to get the money I’d like to know so I am not spending my money there anymore. I hope you can see my frustrations.
Pozdrav.
Pretpostavljam da je kašnjenje možda povezano sa problemom sa adresom, što znači da je vaš nalog u nekoj kontroli. Ovo mi zvuči normalno, s obzirom na okolnosti, a takođe bih rekao da će vam novac biti prenet kada bude odobren da bude u redu.
Razumem vašu frustraciju, ali sam uveren da je to samo pitanje vremena. Podsetite se na podršku, moramo da budemo sigurni da je vaš nalog odobren.
Možete li to učiniti, molim vas?
Hello there.
I would guess the delay may be related to the address issue meaning your account is in some check. This sounds normal to me, given the circumstances, and I would also say once your account is approved to be ok, the money will be transferred.
I understand your frustration, yet I'm convinced it's just a matter of time. Remind yourself to the support, we need to be sure your account has been approved.
Can you do that, please?
Hvala vam što ste odvojili vreme da odgovorite na moju zabrinutost. Veoma se ceni! Što se tiče kontaktiranja podrške za ćaskanje! Da naravno! Uradiću to sada!
— Nadam se da nisam ispao kao tip koji samo želi da se požali ili da odbaci svaku malu neprijatnost. Nedavno sam pročitao priče o ovom konkretnom kazinu i o korišćenju Shadi taktike da ne bih nekome platio.
Thank you for taking time to reply to my concerns. Very much appreciated! As for contacting chat support! Yes of course! I will do that now!
— I hope I didn’t come off as the type who just wants to complain or knick pick every small inconvenience. I have read stories recently of this particular casino and using Shady tactics to get out of paying someone.
Zdravo, siguran sam da vaš post nije zvučao kao da ste tip koji se samo žali. Mislim da ako neko naiđe na problem, dobro je da ga reši, ili da se informiše. Pogotovo ako ste uradili neko istraživanje i pronašli neke igrače sa iskustvima koja nisu bila pozitivna.
Kao što je Radka napomenula, podsetite se na podršku i javite nam kako napreduje vaš slučaj. Nadam se da ćemo uskoro čuti dobre vesti. 🙂
Hi, I'm sure your post didn't sound like you were the type to just complain. I think that if one encounters a problem, it's good to address it, or to inform yourself. Especially if you did some research and found some players with experiences that were not positive.
As Radka mentioned, remind yourself to the support and let us know how your case is progressing. I hope we will hear good news soon. 🙂
Osećam da je ovde o guruu kazina vrlo pogrešno. Da ovom sajtu daju bilo kakvu ocenu osim najlošije moguće. Da sam prvi došao kod gurua kazina i pregleda vremena. Osećao bih se veoma pozitivno kada bih otišao na ovu stranicu i igrao sa igračem kluba. Međutim, ništa nije dalje od istine. Pročitao sam svaku recenziju koju imate ovde. I moja priča je potpuno iste priče kao i svi drugi koji stavljaju bilo šta negativno. U mom slučaju, nisam igrao bonuse bez depozita, igrao sam samo početni čip od 125 dolara koji su mi dali za pridruživanje. Okrenuo sam petsto dolara za jednu igru i dobio do 1500 dolara. Bio sam tako uzbuđen što sam ovo iskoristio, ali da li sam imao problema sa drugim onlajn kazinom I. Odlučio sam da prvo odem u korisničku podršku. I pitajte ih da li ću zaista dobiti ovaj novac. Rečeno mi je ne. Zato što je to bio bonus bez depozita. I igrao sam uzastopne bonuse bez depozita. Nikada neću moći da otkupim hiljadu i petsto dolara. Ja sam Bog veoma uznemiren. Poslao sam im mejl. Rekao sam im da nisam davao uzastopne bonuse. I samo su mi rekli da će mi dati sto dolara da otkupim. Kad bih prvo položio pedeset dolara. Deponovao sam 50 dolara i osvojio sam 260 dolara. Bilo je to sa bonusom koji nije imao igru bez ograničenja maksimalnog povlačenja Ali to je bila laž. Obećavam da sam čekao pomoć mačke. Sat i 21 minut za razgovor sa agentom. Samo da saznam da mi neće biti plaćeno 260 dolara jer su mi oduzimali bonus koji sam dobio povrh pedeset dolara. Tako mi je rečeno da mogu da podignem samo 150 dolara. Mislio sam da smanjim svoje gubitke. Uzmi 150 i kloni se njih. Zauvek. Trebalo je tri dana da se verifikuje da bi se povukao. Ne dozvoljavaju povlačenje na kreditnu karticu. Bankovna žica ima minimum 200 dolara, tako da mi ostaje samo bitkoin. Trenutno čekam korisničku podršku da vidim da li mogu da povučem novac. I sedim na mreži sa njima 41 sat i šesnaest minuta i konačno sam osam u redu, biće potrebno još 20 minuta čekanja na njih i nakon što pročitam sve vaše kritike. Čak kažete da bi moglo potrajati mesec dana ili više da biste dobili iznos za povlačenje. Kako možete da ocenite ovaj kazino? Sve osim upozorenja, kloni se. Ne stavljajte svoj novac sa njima. Sve u vezi sa ovim kazinom je prevara, užasna, užasna korisnička služba.
Molim vas kazino guru. Uradite pravu stvar i ne ohrabrujte nijednog od vaših članova ili posetilaca vašeg sajta da igraju sa igračem kluba. Stalno igram na Funrize-u. I osvojio $600 $500, $300. itd. I novac je deponovan na moj račun. Već sledećeg jutra na mojoj debitnoj kartici. Tako bi trebalo da bude sa bilo kojim od ovih onlajn kazina i njihovo ocenjivanje bilo šta drugo osim užasnog. To je loša usluga za sve nas koji želimo da se oslonimo na kazino gurua, Koji, inače, dobija moju ocenu od plus pet zvezdica odlično.
I feel that it's very misleading here on casino guru. To give this site any kind of rating other than the poorest possible. If I had come to casino guru first and weather reviews. I would have felt very positive about going on this site and playing with club player. However nothing is farther than the truth. I've read every review you have on here. And my story is exactly the same stories as everyone else that put anything negative. In my case, I did not play back to back bonuses without depositing, I played just the initial $125 chip They gave me for joining. I hit a five hundred dollar spin on one game and got up to $1500. I was so excited to redeem this, but has I've had issues with other online casinos I. Decided to go to customer service first. And ask them if I was going to actually receive this money. I was told no. Because it was a No deposit bonus. And I played back-to-back bonuses without depositing. I will never be able to redeem the fifteen hundred dollars. I God very upset. I emailed them. I told them I did not do back-to-back bonuses. And they just said that they would give me one hundred dollars to redeem. If I deposited fifty dollars first. I deposited the $50 and I won $260. It was with a bonus that had no play through no max withdrawal limit But that was a lie. I promise I waited for cat help. An hour and 21 minutes to speak with an agent. Only to find out that I would not be paid $260 Because they were deducting the bonus amount that I received on top of the fifty dollars. So I was told I could only withdraw $150. I figured cut my losses. Take the 150 and stay the hell away from them. Forever. It took three days to get verified in order to withdraw. They do not allow withdrawal to a credit card. A bank wire has a minimum of $200, So I am left with bitcoin only. I am currently waiting on customer service to see about getting my withdrawal. And I have been sitting online with them 41 hour and sixteen minutes and I am finally eight in the queue, It will take another 20 minutes waiting on them and after reading all of your reviews. You even say that it could take a month or more to get the withdrawal amount. How can you rate this casino? Anything but warning, stay away. Don't put your money with them. Everything about this casino is scammy horrible, horrible customer service.
Please casino guru. Do the right thing and don't encourage any of your members or visitors to your site to play with club player. I play on Funrize all the time. And have won $600 $500,$300. Etc. And the money is deposited to my account. The very next morning on my debit card. That's the way it should be with any of these online casinos and rating them anything other than terrible Is ia disservice to all of us want to rely on casino guru, Who, by the way, gets my rating of a plus five stars awesome.
Ažuriranje mog ćaskanja. To je trajalo jedan sat i trideset tri minuta čekanja. Želeo sam ažuriranje o svom povlačenju samo da vidim da li će biti problema. Obavestila me je da moja verifikacija nije potpuna. Zato što nisam poslao prednju i poleđinu svoje kreditne/debitne kartice. Objasnio sam joj da sam postavio prednju stranu kartice. I nazad i to je provereno i moj nalog kaže verifikovano. Rekla je samo sačekajte 24 sata, molim vas. I onda pokušajte da razgovarate sutra. Sve u svim recenzijama ovde je upravo ono što mi se dešava. Ne žele da plate. Upravo sam pronašao u njihovim uslovima i odredbama gde piše da imamo pravo da odbijemo 40 USD naknade za obradu od vašeg povlačenja.
Nemojte biti uvučeni u ove bonus ponude. Nikada nećete moći da dobijete svoj dobitak. Zato što će naći načina da ne plate.
Update on my chat. That took one hour and thirty three minutes of wait time. I wanted an update on my withdrawal just to see if there was going to be any issues. She informed me that my verification was not complete. Because I didn't send the front and back of my credit/debit card. I explained to her that I did upload my card front. And back and it was checked and my account says verified. She said just wait 24 hours, please. And then try to chat tomorrow. Everything in all the reviews here is exactly what is happening to me. They do not want to pay. I just found in their terms and conditions where it says we have the right to deduct $40 Processing fee from your withdrawal..
Do not get sucked in with these bonus offers. You will never be able to get your winnings. Because they will find ways to keep from paying.
To je prilično frustrirajuće iskustvo, kao što ste ovde opisali. Uvek preporučujemo da unapred pročitate uslove da biste izbegli bilo kakve probleme, a takođe verujemo da svaki kazino treba da ih ima jasno vidljive za svakog igrača. Zaista je neprofesionalno kad ne napišu svako pravilo u terminima i samo ga smisle, i zato nudimo našu pomoć u ovakvoj situaciji. Zato vas molimo, ako smatrate da kazino postupa suprotno pravilima, ne ustručavajte se da kontaktirate naš tim za žalbe, i oni će to dublje razmotriti. Bez pritužbi igrača ne možemo da znamo da li neki kazino, recimo, loše postupa, a prema rešenju svake žalbe možemo popraviti indeks bezbednosti kazina.
Takođe, ako ste zainteresovani da napišete recenziju o svom iskustvu, pratite ovu vezu i možda ćete pomoći drugima da bolje razumeju kako ovaj kazino zapravo funkcioniše.
That is quite a frustrating experience, as you have described here. We always recommend reading the terms beforehand to avoid any issues, and we also believe that every casino should have them clearly visible for every player to read. It is really unprofessional whenever they do not write every rule in the terms and just come up with one afterwards, and that is why we offer our help with this kind of situation. So, please, if you feel that the casino acts against the rules, do not hesitate to contact our complaint team, and they will look deeper into it. Without complaints from the players, we are not able to know if a casino is acting badly, let's say, and according to the resolution of each complaint, we can fix the safety index of the casino.
Also, if you are interested in writing a review about your experience, please follow this link, and maybe you will help others better understand how this casino actually works.
Hvala za to. Vaše gledište je razumljivo.
Thank you for that. Your point of view is understandable.
Da li biste želeli da nam kažete više, molim vas? Možemo li vam nešto pomoći?
Would you like to tell us more, please? Is there anything we could help you with?
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
Casino.guru je nezavistan izvor informacija o online kazinima i online kazino igrama, i nije kontrolisan od strane bilo kojeg operatora igara ili bilo koje druge institucije. Sve naše recenzije i vodiči su kreirani iskreno, u skladu sa najboljim znanjem i rasuđivanjem naših članova iz ekspertskog tima; ipak ovaj sadržaj je napravljen u informativne svrhe i ne bi smeo i trebao da se tumači kao pravni savet. Bitno je da uvek ispunite sve regulatorne zahteve pre nego počnete igrati u određenom kazinu.
Proverite svoj inboks i kliknite na link koji smo Vam poslali:
youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.
Proverite svoj inboks i kliknite na link koji smo Vam poslali: youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.