CosmicSlot Casino - opšta diskusija (strana 2)

Hey, I don't envy your situation. As we can see you are not the only one who had similar problems. Before you came to play in this casino, did you try to check some useful information on our website, for example user reviews or complaints ? This source can sometimes be more than helpful. 

However, I see that regarding your withdrawal the casino is still only referred you to the appropriate department. How long does the withdrawal process take if I may ask ? Has your account been fully verified yet? 

Let us know.

They didn't pay??? Kyc doesn't even respond back to emails. I have thousands pending to be withdrawn

If they didn't pay, how long have you been waiting.

It's been 4 months, but I ordered them to block their account, Altacore nv is and their companies, all of them are like that, I lost more than 2k Usd in withdrawals, they delay, they pay some people but most of them don't pay.

Faz 4 meses ,mas eu mandei bloquear a conta deles ,altacore n.v está e a empresas deles,todos eles são assim perdi mais de 2k Usd em saques eles atrasando ,eles pagam algumas pessoas mas a maioria eles não pagam.

That's horrible. They responded back last night saying they are paying me out installments once every week pretty much. So frustrating. I've never had an issue with other sites.

They suck, leaks from this company.

Eles são péssimos, vaza desta empresa.

No I only found out about your site after I started looking to see if anyone else has had these issues. And yes my account is already fully verified. The appropriate department (financial) doesn't respond to you so live chat gives you there email for no reason. No one knows how to help you. They keep saying email financial dept but you don't get a response back I've emailed them 4 days in a row with no response.

According to the complaints this casino pays. If they would not, we would experience a massive amount of complaints, I'm sure of that. The only thing we can hope for, is the casino will speed up the process somehow.

May I know when exactly did you submit the withdrawal request?

According to our information, the withdrawal limits goes as:

per month

€10,000

 per day

€500

I wonder where the catch is? Do you have an idea?

Yeah they finally responded to me. They set up a withdrawal plan so one withdrawal every week. I got a payment today but I have a lot more pending. I guess they just take long to approve the withdrawals. Also the limit is not the greatest 400 per week which will take forever if you are a high roller. But as long as I get my money. There's actually alot of people complaining about withdrawal procedures online that's how I found this site

I must agree 400 per week is a very low withdrawal limit. It also depends on the total winnings. I may missed it in the conversation, but how much did you win in the casino?

I did Jaro. I checked here and they were highly rated by the CasinoGuru staff. But I found out it was a lying dishonest casino that only have one goal, to scam as much as possible. So no, we cant trust the ratings here at all.

Hi, maybe it would be good to describe the situation you had here. You replied to a post that was written by me a year ago and thus the safety index may have changed. 

Could you explain to me what happened that you are of this opinion? 

I register this site and make a deposit with the first deposit bonus. I wager the money and leave a balance of 1000€. I withdraw the amount of 120€ 200€ and then 400€ 3 different withdraws and I left my balance yesterday in 19.000€+. Today they delete my account and my withdraws too and left me with 125€. I want my balance back and my withdraws too!

This site is a scam! Please reload the reviews!

Hey, does this mean the casino has blocked your account? As for your withdrawals, did the casino reject them and take them away? Out of your entire balance of 10k, you only have 125€ left? Did the casino give you a reason? 

They told me that only 5x of deposit I could withdraw that’s why the delete all of my withdraws and the balance of 19k

Right, so the bonus was subject to a maximum cashout, that's why they told you that. It's common for bonuses to be like this, and when a player goes to withdraw money, what he can't withdraw is automatically taken by the casino. 

So in that case I wouldn't see any problem and the casino didn't do anything wrong under what you describe. You should always read the Terms and Conditions carefully when playing with a bonus so that something similar doesn't happen again. 😕

Hi everyone,

I’d like to ask for some insight about a situation I’m having with CosmicSlot Casino.

I requested 3 withdrawals of €400 each (total €1,200), which is under their stated limit of €1,000 per transaction and €3,000 per day.

However, instead of processing them all within a reasonable time, they scheduled the payments like this:

€400 on July 11

€400 on July 15

€400 on July 18

They told me this is based on their "internal policy" and account status, but I’ve reviewed their Terms and Conditions and didn’t find anything that supports delaying payouts this way, especially when the limits were respected.

I also have a verified account (KYC done) and made a successful withdrawal in the past (took about 30 hours). This time, it seems they are stalling unnecessarily. If I try to withdraw the remaining balance, I’ll probably receive the full amount only by the end of July…

Has anyone experienced this kind of split payment delay from CosmicSlot or other casinos? Is this normal behavior?

Hi, unfortunately sometimes it can happen like that and the withdrawals are in some sort of order, when other players are also withdrawing. But what would be important for me at the moment is that they meet the deadlines and it doesn't get prolonged further. 

When you say that you had already made your withdrawals before, were you able to select higher amounts then and without such a "calendar"?

Could you please let us know if your first withdrawal came today as announced?

Hi, thanks for your reply!

Yes, I received the first €400 today, so they did stick to the first scheduled date.

Just to clarify:

My first-ever withdrawal with this casino was also €400, and at that time, I was clearly told that it would be processed the next day,and it was. There was no multi-date calendar or splitting. Everything was simple, quick and clear.

That’s why this time I was very surprised to see €1,200 split into three parts across more than a week (July 11, 15, 18), especially when this isn’t mentioned in the Terms and Conditions.

If this is about internal queueing, that’s understandable, but players should be informed in advance that larger withdrawals may be split or delayed.