pre 2 godina
Ako želite da diskutujete bilo šta vezano za Crypto Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Crypto Casino - opšta diskusija
pre 2 godina
Korisničko ime 539672
Napravio sam depozit, bonus nije uplaćen, napisao sam podršku, dodali su je. Ali ne možete igrati s tim, samo sa sopstvenim depozitom; takvi uslovi su strašni 2023. godine.
Automatski prevedeno:
pre 2 godina
Hey dxlive
We cannot find that username: 539672
Our usernames have 7 digits
Can you send me an email to admin@cryptocasino.com and i can look into this, and your other complaint.
Thank you
CC
pre 2 godina
Also - just to answer your question - when you get the deposit you will definitely sit down with it at the tables. For example....if you deposit $100 with a 100% bonus you will get $100 extra
If you then play roulette you will have $200 to play with. Obviously (like every casino) the real money funds are used first and then the bonus funds but you will definitely be playing with both deposit and bonus at the same time.
pre 2 godina
Hi dxlive - as you and other readers can see...I really want to help you here but you need to give me more info or send me an email as requested so that i can look into your problem.
TY
CC
pre 2 godina
Hello,
Sorry for stepping in, but I strongly advise you to use the reply button. Without it, the player won't be notified about your response. 🙏
pre 2 godina
Korisničko ime 539672
Napravio sam depozit, bonus nije uplaćen, napisao sam podršku, dodali su je. Ali ne možete igrati s tim, samo sa sopstvenim depozitom; takvi uslovi su strašni 2023. godine.
Automatski prevedeno:
pre 2 godina
Hi, I see the casino is trying to help you with your situation. I hope that everything will be resolved without any problems and you will be able to continue enjoying yourself.
I wish you the best of luck. 🙂
pre 2 godina
Oh!
OK thank you R
CC
Izmenjeno
pre 2 godina
Hiya - you never replied to our posts - the account number you quoted wasn't real - and what you said about the bonus is not physically possible.
We have no problems with people posting reviews here but as the Guru site says, you must be prepared to engage.
We must therefore assume that either this is not for real or you have the wrong casino and so this post is not a genuine one.
TY
CC
Izmenjeno
pre 2 godina
Well, just a detail, if I may:
There is still a chance that the player simply made a mistake in the username. It just happens.
I would not take that as an ultimate judgment. Even though I would prefer a straight reply from the player, that's for sure. On the other hand, no player is asked to discuss anything with us or with the casino the moment he or she posts something publically on the forum or when submitting a user review.
We provide a free complaint process for such cases.
Still, I think we all feel that such an approach paints a picture. If you catch my meaning 🙂
Anyway, thank you for engaging in the conversation.
pre 2 godina
Korisničko ime 4539672.
Ne mogu da razumem kako predstavnik kazina želi da mi pomogne? Bonus je uplaćen tek nakon prijave, ali nije bilo moguće igrati sa njim, a sada pišete da je moguće, ali to nije tako.
Automatski prevedeno:
pre 2 godina
Best to wait for the casino representative, I'd say.
pre 2 godina
Hey dxlive
TY for replying at last
I wish you had done so earlier
Look, we have used your Username. We can see no problem with your account. And we cannot replicate the issue.
But we have added the original bonus back in for you (as it had expried).
And in addition an extra 200 TX to your account with 10x wagering instead of a 30x as a gesture of goodwill.
Please understand (for future) that with any bonus + deposit, the system will always use your real money first (like every casino) and then your bonus funds.
Good luck
Johnny
Izmenjeno
OdgovoriCitiraj1
pre 2 godina
Username: 9234768
I had an issue with the sportsbook and complained. I then immediately got an email reply from the admin and they explained everything to me in detail and resolved the issue to my satisfaction very speedily. I advise that users email the admin directly in case of issues. Very good resolution of the issue!
Izmenjeno
OdgovoriCitiraj1
pre 2 godina
Glad we could help TM!
And thanks for all the understanding!
We'll be launching a new sportsbook platform soon we'll be sure to let everyone here know when we do!
: )
CC
pre 2 godina
Username: 9234768
I had an issue with the sportsbook and complained. I then immediately got an email reply from the admin and they explained everything to me in detail and resolved the issue to my satisfaction very speedily. I advise that users email the admin directly in case of issues. Very good resolution of the issue!
pre 2 godina
So glad to see that you managed to resolve this situation promptly and the admin was helpful. I hope you will have as many such experiences as possible. Good luck. 😊☘️
pre 1 godinu
zdravo, ovaj kazino je nekako neshvatljiv, dva puta mi je dato da podignem novac, a treći put ne mogu da podignem novac, dva puta sam pokušao da podignem novac i vraćaju mi se na račun, a kazino mi uvek kaže da je ne zna razlog, kako ovo može biti ......moj login tamo je 8634927
Automatski prevedeno:
pre 1 godinu
Kojem administratoru?
Automatski prevedeno:
pre 1 godinu
Oh, I'm so sorry about your situation. How long have you been waiting for a withdrawal now, or rather, how long have you been trying to cash out ? It would certainly be useful to have a reason why money keeps getting returned to your account and the casino should know such things. I wonder if there is a possibility to replace the payment method and try some other one to see if you get the same result. Of course I would contact the casino first to see if that would be possible.
As for the administrator, I don't know who the player has communicated with, but you can reply to his post and maybe he will get back to you and let you know.
If there are still problems, you can file a complaint with us and we'll see where it goes.
pre 1 godinu
Dragi Ivane, imajte na umu da smo kontaktirali dobavljača plaćanja (Coinpaiment) u vezi sa vašim prethodnim neuspelim isplatama i trenutno čekamo informacije od njih. Do tada, vaša poslednja 2 povlačenja će ostati u statusu na čekanju. Moramo da pronađemo razlog zašto vaša prethodna povlačenja nisu uspela pre nego što možemo da obradimo vaša trenutna povlačenja. Stoga vas molimo da sačekate i bićemo vam zahvalni na strpljenju i razumevanju. Prihvatite naše izvinjenje zbog kašnjenja i neprijatnosti. Obavestićemo vas e-poštom što je pre moguće. Dobar dan!
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