Malo ažuriranje o meni. Čekam svoje podizanje od 600 funti od 21. decembra. Malo sam zaboravio na to, a onda pre 2 dana nisam imao ništa bolje da radim pa sam nastavio da otvaram ćaskanje i postavljam ista pitanja, čim su zatvorili ćaskanje na mom, samo sam ga otvorio i pitao istu stvar (ovo se desilo oko 15 puta) Onda sam dobio sledeći mejl sledećeg dana od govoreći sledeće...
pozdrav,
Želimo da vas obavestimo da je vaš nedavni zahtev otkazan zbog procesa bezbednosne verifikacije koji je u toku. Naši automatizovani sistemi periodično sprovode ove provere kao preventivnu meru za održavanje najviših standarda bezbednosti u našoj zajednici za igre i za zaštitu vaših finansijskih poslova.
Budite sigurni, zaštita vaših ličnih podataka i imovine ostaje naša najveća briga. Ove periodične verifikacije su od suštinskog značaja da bi se osiguralo pošteno i bezbedno iskustvo za sve naše članove.
Hvala vam na saradnji i strpljenju dok dovršavamo ovaj neophodni bezbednosni korak.
srdačan pozdrav,
Matt
Tim za korisničku podršku
Od tada sam odgovorio na e-poštu bez odgovora, kada sam se prijavio na Doctor spins, moj bilans je bio 600 funti, tako da sam zatražio još jedno povlačenje za 600 funti, naišao na uobičajeni 7-21 dan bikovskog odgovora, ne očekujući svoj novac nazad.
Little update on me. I have been waiting for my £600 withdrawal since the 21st December. I forgot about it for a little while and then 2 days ago I had nothing better to do so kept opening the chat asking the same questions, as soon as they closed the chat on my i just opened it and asked the same thing (this happened about 15 times) Then I had the following email the next day from support@doctorspinsinfo.com saying the following...
Greetings,
We wish to inform you that your recent request has been cancelled due to an ongoing security verification process. Our automated systems periodically perform these checks as a preventive measure to maintain the highest standards of security within our gaming community and to protect your financial dealings.
Rest assured, the protection of your personal details and assets remains our utmost concern. These periodic verifications are essential to ensure a fair and secure experience for all our members.
Thank you for your cooperation and patience while we complete this necessary security step.
Warm regards,
Matt
Customer Support Team
I have since replied to the email with no response, when i logged into Doctor spins my balance was £600, So I have requested another withdrawal for £600, met with the usual 7-21 day bull answer now, not expecting my money back.
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