pre 2 godina
Ako želite da diskutujete bilo šta vezano za Evolve Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
U nedjelju ami maid zahtjev za povlačenje!! U ponedjeljak sam primio mail da je moje podizanje obrađeno i da može proći do 4 dana da dobijem novac! Nakon 3 dana nakon ničega provjeravam forme puno ljudi koji se žale na kašnjenje povlačenja..pa sam danas razgovarao sa podrškom i rekli su mi do 10 dana..da moram čekati 10 dana da dobijem novac!! Na obrađeno povlačenje čekati 10 dana!! Provjeravam na internetu da međunarodni bankovni transfer može trajati od 1-5 dana maksimalno..zabrinut sam!!
On Sunday ami maid a withdrawal request!! On Monday a recived a mail that my withdrawal is processed and can take up to 4 dyas to recive my money! After 3 days past nothing I check forms lot of people complaining about withdrawal delays..so i talked to support today and they told me up to 10 dyas..that i need to wait 10 dyas to recive my money!! On processed withdrawal to wait 10 dyas!! I check on internet a international wire transfer can take from 1-5 days max..so am concerned!!
Zdravo,
postoji razlika između službenog vremena čekanja bankovnog transfera koje je dala vaša banka i informacija iz kazina, jednostavno zato što kazino također mora obraditi uplatu preko svog finansijskog odjela, jeste li sigurni da je već obrađeno? Jednostavno im može nedostajati osoblja. Znam da zvuči kao loša šala, ali ja bih čekao 10 dana. Ako se drugi igrači žale na kašnjenje plaćanja, nisam iznenađen što još uvijek čekate.
Zamislite da iz tih razloga dopuštamo kasinima 14 uzastopnih dana za obradu uplate.
Budite u kontaktu s kazinom i povremeno pitajte o plaćanju. Ukoliko sredstva ne primite u najavljenih 10 dana, uvijek možete podnijeti reklamaciju.
Obavještavajte nas, molim.
Hello,
there is a difference between an official wire transfer waiting time provided by your bank and information from the casino, simply because the casino has to process the payment as well through their financial department are you sure it has been already processed? They can simply be short on staff. I know it sounds like a bad joke, but I'd wait for 10 days. If other players complain about delayed payment, I'm not surprised that you're still waiting, though.
Imagine that for those reasons we allow casinos 14 straight days to process the payment.
Keep in touch with the casino and ask about the payment from time to time. If you don't receive your funds within the announced 10 days, you can always submit a complaint.
Keep us updated, please.
zdravo Radka..status na mom povlačenju je obrađen od 30.05.22 i osoblje za podršku je reklo da je moje podizanje obrađeno i poslato u moju banku.. a znam da međunarodni transfer može trajati od 1 do 5 radnih dana maksimalno!! Ne govorimo ovdje o povlačenju na čekanju, moje povlačenje se obrađuje i šalje na moj bankovni račun.. ali već 4 dana ništa ne dolazi!!
hi Radka..the status on my withdrawal is processed form 30.05.22 and the support staf said that my withdrawal is processed and send to my bank.. and i know that international transfer can take from 1 up to 5 working days max!! We don’t talking here about pending withdrawal my withdrawal is processed and send to my bank account..but 4 days already nothing comes!!
Zdravo,
Razumijem i već sam vam rekao razliku. Pitajte svoju banku da li postoji neki dolazni transfer na čekanju u ovom trenutku ili zatražite od kazina bilo koji dokument koji potvrđuje činjenicu da je isplata već obrađena (što znači: novac poslan)
Podijelite šta ćete dobiti, molim vas.
Hello,
I understand and I already told you the difference. Ask your bank if there is any pending incoming transfer at the moment or ask the casino for any document supporting the fact, that the withdrawal has been already processed (meaning: money sent)
Share what you'll get, please.
Osvojio sam oko 54700k na Evolveu. Naravno, pokušao sam da ga povučem. Konstatacija se desila za nekoliko meseci, kontaktirao sam podršku i rekli su mi da je novac na putu.
Posle 3 meseca, kontaktirao sam svoju banku. Rekli su mi da pitam ovaj kazino o traženju. Nakon praćenja dobio sam poruku iz ovog kazina u kojoj mi je pisalo „nikada više ne podižuj u ovu banku". Iskreno. Verujem da se radilo o AML. Banka koja je uplaćivala novac je bila poznati izvor koji je prisiljavao na pranje novca, kao takva, moja banka se nije bunila o izvoru.
I won like 54700x on Evolve. I of course, tried to withdraw it. Noting happened in several monts ,i contacted support, and they told me te money was on it's way.
After 3 months, i contacted my bank. They told me to ask this casino about tracing. After the tracing I recieved a message from this casino telling me "do not ever withdraw to this bank again". Frankly. I do believe this was about AML. The bank paying the money was a known source force money laundering, as such ,my bank didnt give a f**k about the source.
Osvojio sam oko 54700k na Evolveu. Naravno, pokušao sam da ga povučem. Konstatacija se desila za nekoliko meseci, kontaktirao sam podršku i rekli su mi da je novac na putu.
Posle 3 meseca, kontaktirao sam svoju banku. Rekli su mi da pitam ovaj kazino o traženju. Nakon praćenja dobio sam poruku iz ovog kazina u kojoj mi je pisalo „nikada više ne podižuj u ovu banku". Iskreno. Verujem da se radilo o AML. Banka koja je uplaćivala novac je bila poznati izvor koji je prisiljavao na pranje novca, kao takva, moja banka se nije bunila o izvoru.
I won like 54700x on Evolve. I of course, tried to withdraw it. Noting happened in several monts ,i contacted support, and they told me te money was on it's way.
After 3 months, i contacted my bank. They told me to ask this casino about tracing. After the tracing I recieved a message from this casino telling me "do not ever withdraw to this bank again". Frankly. I do believe this was about AML. The bank paying the money was a known source force money laundering, as such ,my bank didnt give a f**k about the source.
Evolved je Mountberg aka gammik aka Mieg aka Danguad.... Imam sudski spor protiv njih, oni su najveći prevarant na mreži i link na oceanbet
Evolved is Mountberg aka gammix aka Myeg aka Danguad.... I have a court case against them, they are the biggest scammer online and link to oceanbet
Nisam znao da je Mountberg => Gammik. Međutim, blokiran sam na svim gammik brendovima zbog neuspeha KIC-a (odbio sam da im pošaljem dokaz o bogatstvu). Nekako to nije primenjeno na Evolve, i kao takav, moj problem se nastavio. Da li je to zbog različitih licenci?
Did not know that Mountberg => Gammix. However, I am blocked all over on all gammix brands due to failure of KYC (refused to send them proof of wealth). Somehow, that have not been applied to Evolve, and as such, my problem continued. Is this due to different licenes?
Nisam znao da je Mountberg => Gammik. Međutim, blokiran sam na svim gammik brendovima zbog neuspeha KIC-a (odbio sam da im pošaljem dokaz o bogatstvu). Nekako to nije primenjeno na Evolve, i kao takav, moj problem se nastavio. Da li je to zbog različitih licenci?
Did not know that Mountberg => Gammix. However, I am blocked all over on all gammix brands due to failure of KYC (refused to send them proof of wealth). Somehow, that have not been applied to Evolve, and as such, my problem continued. Is this due to different licenes?
od 2019. prenose Gammik na Maltu i tamo dobijaju licence (prebacuju šećerni kazino na licence za Maltu). Curacao licenca je za ljude do kojih ne mogu doći sa malteškim licencama (Francuska, Belgija...) jer znaju da curacao ne radi ništa, a ljudi moraju da uzmu advokata protiv njih.
Šta planiraš da uradiš?
since 2019 they transfert Gammix to Malta and get a licences there (they transfert sugar casino to malta licences). The curaçao licence is for people they cannot reach with a maltese licences (France, belgium...) cause they know the curaçao do nothing, and people need to take a lawyer against them.
What do you plane to do ?
Osvojio sam oko 54700k na Evolveu. Naravno, pokušao sam da ga povučem. Konstatacija se desila za nekoliko meseci, kontaktirao sam podršku i rekli su mi da je novac na putu.
Posle 3 meseca, kontaktirao sam svoju banku. Rekli su mi da pitam ovaj kazino o traženju. Nakon praćenja dobio sam poruku iz ovog kazina u kojoj mi je pisalo „nikada više ne podižuj u ovu banku". Iskreno. Verujem da se radilo o AML. Banka koja je uplaćivala novac je bila poznati izvor koji je prisiljavao na pranje novca, kao takva, moja banka se nije bunila o izvoru.
I won like 54700x on Evolve. I of course, tried to withdraw it. Noting happened in several monts ,i contacted support, and they told me te money was on it's way.
After 3 months, i contacted my bank. They told me to ask this casino about tracing. After the tracing I recieved a message from this casino telling me "do not ever withdraw to this bank again". Frankly. I do believe this was about AML. The bank paying the money was a known source force money laundering, as such ,my bank didnt give a f**k about the source.
Zdravo,
Vidim da se vaša žalba odnosi na probleme sa samoisključenjem, ali ovo što ste opisali ovde na forumu zvuči prilično zanimljivo.
Pretpostavljam da se to nikada ranije nije dogodilo, jesam li u pravu?
Hello,
I can see that your complaint is about issues with self-exclusion, but what you described here on the forum sounds quite interesting.
I guess that it has never happened before, am I right?
I ja sam imao pritužbu na ovo, negde, nisam siguran da je ovde, ili sa ovim nalogom. Novac je međutim bio isplaćen nakon otprilike 4 meseca. U bitkoinu. Ali verujem da je to razlog zašto su mnogi ljudi imali problema sa bežičnim transferima.
Ako me sećanje dobro služi, to je bila banka u Litvaniji. Švedske banke, a posebno banka koju sam koristio, kažnjene su zbog pranja novca u nekoliko baltičkih zemalja. Ne mogu
I had a complaint about this as well, somewhere, not sure it was here, or with this account. The money however was payout, after like 4 months. In bitcoin. But I do believe that is the reason many people had problems with wiretransfers.
If my memory serves me well, it was a bank in Lithuania. Swedish banks, and especially the bank I used got fined for money laundary in several baltic countries. I cannot
4 meseca - to je neverovatno, problem je što kao povremeni igrač nikada nećete znati da banke imaju problema dok se tako nešto ne dogodi, pretpostavljam.
U svakom slučaju, želim vam sreću sa žalbom, samoisključivanje je ozbiljna stvar i ne treba je shvatati olako.
4 months - that's unbelievable, the problem is that as a casual player, you'll never know that the banks have some issues until something like that happens, I guess.
Anyway, I wish you luck with the complaint, self-exclusion is a serious matter and should not be taken lightly.
Što se tiče moje žalbe. Čini se da su reči od izuzetnog značaja.
Tražio sam da mi se račun trajno zatvori, umesto toga dobio sam tišinu (nakon poruke „proslediću odeljenju) i nekoliko ogromnih padova novca.
Danas, mesec i po kasnije, rekao sam podršci da sam zavisnik. Moj nalog je direktno zatvoren. Međutim, postavljam pitanje, ako neko ko je uplatio priličnu sumu odjednom želi da mu se račun trajno zatvori, treba se zapitati „zašto". Verovatno su znali zašto, i nisu se trudili da pitaju. Kako licenca tada nije nalagala bilo kakve radnje.
Ne igrajte u kazinu Curacao ..
In regards of my complaint. Words seems to be of utterly importance.
I asked to have my account permanantly closed, instead i got silence (after the "i will forward to department message), and several huge cash drops.
Today, 1½ month later, told the support that i was addicted. My account was closed per directly. I do however question this, if someone who have deposited quite a sum, suddenly wants to have their account permantly closed, one should ask "why". Likely they did know why, and didn't bother asking. As the license then did not require them to take any actions.
Do not play at curacao casinos ..
Što se tiče moje žalbe. Čini se da su reči od izuzetnog značaja.
Tražio sam da mi se račun trajno zatvori, umesto toga dobio sam tišinu (nakon poruke „proslediću odeljenju) i nekoliko ogromnih padova novca.
Danas, mesec i po kasnije, rekao sam podršci da sam zavisnik. Moj nalog je direktno zatvoren. Međutim, postavljam pitanje, ako neko ko je uplatio priličnu sumu odjednom želi da mu se račun trajno zatvori, treba se zapitati „zašto". Verovatno su znali zašto, i nisu se trudili da pitaju. Kako licenca tada nije nalagala bilo kakve radnje.
Ne igrajte u kazinu Curacao ..
In regards of my complaint. Words seems to be of utterly importance.
I asked to have my account permanantly closed, instead i got silence (after the "i will forward to department message), and several huge cash drops.
Today, 1½ month later, told the support that i was addicted. My account was closed per directly. I do however question this, if someone who have deposited quite a sum, suddenly wants to have their account permantly closed, one should ask "why". Likely they did know why, and didn't bother asking. As the license then did not require them to take any actions.
Do not play at curacao casinos ..
Za mene je to bilo mesecima, rekao sam im da sam umoran od gubljenja (i zatvorio svoj drugi nalog zbog zavisnosti od njihovog Mountberg kazina. Mnogo puta sam im rekao u ćaskanju da zatvore moj nalog jer nisam mogao da prestanem da igram i depozit, i svaki put kada mi ponude bonus da bih ostao. Ponavljaju obrazac nekoliko puta.
80k izgubljeno. Depresivan i ljut, kontaktirao sam ih svaki dan dok mi nisu zatvorili nalog zbog zavisnosti.
Zamolio sam ih da mi refundiraju deo gubitka koji je nastao zbog njih (svakodnevno me kontaktirali telefonom, poštom, sms...). Ovo se zloupotrebljava. Zato sam uzeo advokata protiv njih.
Takođe lečim ovaj problem lekovima i konsultacijama svake 2 nedelje...
Te ljude nije briga za nas, našu borbu, oni samo žele naš novac... Naš život ništa ne znači
For me it was for months, I've told them I was tired of loosing (and closed my others account for addiction on their Mountberg casino's. I've told them many times on chat to close my account cause I couldn't stop playing and deposit, and everytime they offer me a bonus to make me stay. They repeat the pattern several times.
80k lost. Depressed, and angry I've contacted them everyday until they closed my account for addiction.
I've asked them to refund a part of my loss resulting from them (contacted me everyday on phone, mail, text...). This is abused. That why I took a lawyer against them.
Also I'm treating for this issue with medecine and a consult every 2 weeks...
Those people don't care about us, our struggle, they just want our money... Our life mean nothing
Što se tiče moje žalbe. Čini se da su reči od izuzetnog značaja.
Tražio sam da mi se račun trajno zatvori, umesto toga dobio sam tišinu (nakon poruke „proslediću odeljenju) i nekoliko ogromnih padova novca.
Danas, mesec i po kasnije, rekao sam podršci da sam zavisnik. Moj nalog je direktno zatvoren. Međutim, postavljam pitanje, ako neko ko je uplatio priličnu sumu odjednom želi da mu se račun trajno zatvori, treba se zapitati „zašto". Verovatno su znali zašto, i nisu se trudili da pitaju. Kako licenca tada nije nalagala bilo kakve radnje.
Ne igrajte u kazinu Curacao ..
In regards of my complaint. Words seems to be of utterly importance.
I asked to have my account permanantly closed, instead i got silence (after the "i will forward to department message), and several huge cash drops.
Today, 1½ month later, told the support that i was addicted. My account was closed per directly. I do however question this, if someone who have deposited quite a sum, suddenly wants to have their account permantly closed, one should ask "why". Likely they did know why, and didn't bother asking. As the license then did not require them to take any actions.
Do not play at curacao casinos ..
Mislim da igrač uvek treba da objasni zašto je potrebno zatvoriti nalog. Nikada ne znate ko je na drugoj strani ćaskanja, a u slučaju bilo kakvih problema, obezbeđivanje ekrana koji pokazuje da ste spomenuli, recimo, problemi sa kockanjem obično sprečavaju kazino u daljim debatama kada su u pitanju žalbe.
Nažalost, mnogi igrači svakodnevno traže da se računi zatvore, a svrha je samo da dobiju neki bonus. Kazina to naravno znaju.
Ako zaista želite da vaš nalog bude zatvoren, pomaže samo da jasno navedete razlog.
I think that the player should always explain why the account needs to be closed. You never know who is on the other side of the chat, and in case of any troubles, providing a screen showing that you mentioned let's say gambling problems usually prevent the casino from further debates when it comes to complaints.
Sadly, lots of players ask daily for the accounts to be closed and the purpose is to get some bonus solely. Casinos know that of course.
If you truly want your account to be closed, it only helps to state clearly the reason.
S druge strane, osoba koja pati od zavisnosti to već teško priznaje. Ako tražite trajno zatvaranje, nešto takođe može biti pogrešno.
Delimično se slažem sa tobom. Ali, opet, verujem da kazino koji želi da obezbedi alate za svoje korisnike treba da im omogući da se samoisključe bez ljudske interakcije. Priznati zavisnost je već dovoljno teško. Uraditi to slučajnoj osobi je mnogo teže. Kazina to znaju i zloupotrebljavaju tu činjenicu.
On the other hand, a person suffering from addiction, already have a hard time admitiing it. If you ask for permanent closure, something can be wrong as well.
I do partly agree with you. But, then again, I do believe that a casino that wants to provide tools for their users should allow them to self exclude without human interaction. Admiting an addiction is already hard enough. Doing it to a random person is alot harder. Casinos knows this, and abuses that fact.
Zdravo,
Zaista je važno pravilno se samoisključiti, posebno zato što je „učiniti to nasumičnoj osobi mnogo teže".
Slučajna osoba nije odgovorna za vaš problem i mora sa sigurnošću znati u kakvoj se situaciji suočava da bi donela dobru odluku.
Kao što znate, ne postoji ultimativni alat za samoisključivanje jednom zauvek iz svih kazina na svetu. 🙁
Iako podržavamo ideju i radimo na njoj ( o GSEI-u pročitajte ovde ), u međuvremenu igrači moraju biti aktivniji da bi se efikasno zaštitili. Dok promena ne dođe.
To je pitanje sigurnosti, tako da se treba osloniti na direktan pravilno postavljen zahtev. Osećam da delimo zajedničko razumevanje, samo sa različitim detaljima.
Svet nije savršen kakav jeste, pa zašto davati više šansi kazinu, sve što treba da uradimo je da jasno navedemo razlog, a onda kazina moraju da deluju bez daljeg odlaganja. Mogu da zamislim da mora da je teško, ali je i dalje neophodno u ovom trenutku.
Hello,
It's truly important to self-exclude properly, especially because "Doing it to a random person is alot harder".
The random person is not responsible for your issue and must know for sure what situation he or she is dealing with, to make a good decision.
As you know there is no ultimate tool to self-exclude once and for all from all casinos in the world. 🙁
Though we support the idea and are working on it (read about GSEI here), in the meantime players must be more active to protect themselves efficiently. Until the change comes.
It's a matter of safety, so one should rely on a direct properly made requirement. I feel we share a common understanding, just with different details.
The world is not perfect as it is, so why give the casinos more chances, all we have to do is clearly state the reason, and then the casinos must act without further delay. I can imagine that it must be hard, but it's still necessary at the moment.
Delimično sam se složio sa tobom Christoff. Imam sličan problem, ali da bih izbegao ponovno otvaranje naloga i kontaktirao korisničku podršku itd. Ja samo koristim alatku za samoisključenje da bih zatvorio svoj nalog na nedelju ili mesec, na primer. To mi mnogo pomaže da regulišem vreme za igru. Takođe ne rizikujem da izgubim vip rang i trajno zatvaranje.
I partly agreed with you Christoff. I have a similar problem but to avoid reopening account and contact customer support etc I just use the self excluded tool from them to close my acount for a week or month for example. That helps me a lot to regulate my game time. As well I dont risk to loose the vip rank and a permanet closure.
Dobar dan
Već više od nedelju dana čekam da Evolve Casino obradi moje povlačenje.
Na podršci mi uvek kažu isto: da su poslali opomenu nadležnom odeljenju. Međutim, ništa se ne dešava, šta da radim?
Iznos: 2000 €
Isplata od 3.12.24
Good day
I've been waiting for Evolve Casino to process my withdrawal for more than a week now.
At support I am always told the same thing: that they have sent a reminder to the responsible department. However nothing happens, what should I do?
Amount: €2000
Payout from 12/3/24
Guten Tag
Ich warte nun seit mehr als eine Woche dass Evolve Casino meine Auszahlung durchführt.
Beim Support wird mir immer das gleiche gesagt dass sie an das zuständige Departement ein Reminder gesendet haben. Jedoch passiert nichts was soll ich tun
Betrag: 2000€
Auszalung vum 12/3/24
Dobar dan i tebi!
Iako nisi baš zadovoljan, pretpostavljam. 🙁
Pretpostavljam da vam se ovo neće dopasti, ali meni se čini da niko ne može mnogo da uradi. Zvuči kao da je vaš nalog u redu, povlačenje je prihvaćeno; - nema očiglednog razloga za takvo odlaganje, da li sam u pravu?
Zaista se bojim da moramo da sačekamo konkretnije ažuriranje iz kazina.
Međutim, samo da budemo sigurni u kom statusu je vaše povlačenje?
Good day to you too!
Though you are not very pleased, I reckon. 🙁
I imagine you are not going to like this, but to me, it seems there is not much anyone can do. Sounds like your account is okay, the withdrawal was accepted; - no obvious reason for such a delay, am I correct?
I really fear we have to wait for a more concrete update from the casino.
Just to be sure, though, in what status is your withdrawal now?
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Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
Casino.guru je nezavistan izvor informacija o online kazinima i online kazino igrama, i nije kontrolisan od strane bilo kojeg operatora igara ili bilo koje druge institucije. Sve naše recenzije i vodiči su kreirani iskreno, u skladu sa najboljim znanjem i rasuđivanjem naših članova iz ekspertskog tima; ipak ovaj sadržaj je napravljen u informativne svrhe i ne bi smeo i trebao da se tumači kao pravni savet. Bitno je da uvek ispunite sve regulatorne zahteve pre nego počnete igrati u određenom kazinu.
Proverite svoj inboks i kliknite na link koji smo Vam poslali:
youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.
Proverite svoj inboks i kliknite na link koji smo Vam poslali: youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.