Zdravo Jaro,
Kontaktirao sam podršku za ćaskanje uživo više puta od oktobra i oni su se stalno vraćali govoreći da doživljavaju velike iznose isplata itd. i da je sve odloženo.
Na kraju je moje povlačenje automatski odbijeno prošle nedelje, a saldo je vraćen na moj račun.
Ponovo sam zatražio povlačenje i ponovo se žalio u ćaskanju uživo. Rekao sam im da sam čekao 4 meseca i da želim da se povlačenje ubrza, rekli su da će to podići interno.
Nekoliko dana kasnije dobio sam e-poštu od podrške u kojoj se traži da dostavim neke KIC dokumente. Dao sam ih, a zatim primio uplatu sledećeg dana.
Očigledno ne bih preporučio nikome drugom da ih koristi, ali možda se neki nadaju da će drugi na kraju izvući svoj novac.
Hi Jaro,
I had contacted live chat support multiple times since October and they kept reverting by saying they're experiencing high amounts of payouts etc and everything was delayed.
Eventually my withdrawal was automatically rejected last week with the balance added back to my account.
I requested the withdrawal again and complained in the live chat again. I told them that I had been waiting for 4 months and wanted the withdrawal expedited, they said they would raise it internally.
A couple of days later I received an email from support asking me to provide some KYC documents. I provided these and then received payment the following day.
Obviously wouldn't recommend anyone else to use them, but maybe some hope for others to eventually get their money out.
Automatski prevedeno: