pre 3 godina
Ako želite da diskutujete bilo šta vezano za Goldwin Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Trenutno postoji žalba jer neko nije iskoristio affiliate dan i nije isplaćen, kakav bezobrazluk 😀 Ponekad ima bonusa koji su dostupni samo direktno ako ne koristite affiliate link. Radim to s vremena na vrijeme.
There is currently a complaint because someone has not used an affiliate day and is not paid out, what an insolence 😀 Sometimes there are bonuses that are only available directly if you do not use an affiliate link. I do that from time to time.
Da läuft zur zeit eine Beschwerde weil einer keinen Affiliate Tag genutzt hat wird der nicht Ausgezahlt was das für eine Unverschämtheit 😀 Manchmal gibt es Bonuse die es nur direkt gibt wenn man kein Affiliate Link nutzt. Das mach ich auch ab und an mal.
Dakle, hoćete da kažete da igrač nije isplaćen od kazina, jer se nije registrovao preko affiliate linka?
So are you saying that a player wasn't paid out by the casino, because they didn't register through the affiliate link?
Zdravo, drago mi je da vas ponovo vidim ovdje 🙂. Možete li dati više informacija o ovom slučaju, molim? Želio bih pronaći ovu žalbu.
Hello, nice to see you here again 🙂. Would you provide more info regarding this case, please? I would like to find this complaint.
zdravo,
klonite se kazina.
Bonus od posljednjeg depozita ne završava automatski i sljedeći put morate uložiti 2 bonusa.
S druge strane, nisu hteli da mi isplate mojih hiljadu evra jer sam navodno zaobišao sistem i nekako kupio bonus igre sa bonus novcem koji je premašio iznos, iako to nije moguće i skinuli su mi 950 evra pravog novca sa računa. . To je više od trideset..... Apsolutni je obraz da ovako nešto može imati licencu.
Nemojte da vam ukradu novac i klonite se.
Evo emaila:
Zdravo ****,
Obavještavamo vas da su dobici na vašem računu poništeni nakon pokretanja Povlačenja, u skladu s našim Uvjetima i odredbama (pogledajte ispod)
OPŠTI USLOVI IGRANJA SA BONUSIMA:
17. Maksimalna dozvoljena opklada kada igrate sa bilo kojom vrstom bonusa koja je još uvijek aktivna na vašem računu mora biti manja od 20% vrijednosti kreditiranog bonusa i ne smije prelaziti 10 EUR, 10 USD, 10 CAD, 100 NOK (ako je primjenjivo ) po pojedinačnoj opkladi (Na primjer: stavljanje opklade od 10 EUR nakon traženja početnog bonusa od 100 EUR je dozvoljeno).
Tokom pregleda vašeg igranja, naš revizorski tim je uočio da ste na dan 21. januara dobili bonus od 15 EUR, tako da maksimalna opklada dok je bonus bio aktivan nije trebalo da pređe 3 EUR.
Sljedeće opklade su prekršile naše uslove i odredbe bonusa
60 EUR na Gems Bonanza
60 EUR na Fruit Party
40 EUR na Fruit Party
20 EUR na Fruit Party
35 EUR kladite se na Snake Areni
Vaš posljednji depozit od 50 EUR je ostavljen na vašem računu.
Kako biste izbjegli takve situacije, preporučujemo vam da pregledate uslove i odredbe bonusa.
Srdačan pozdrav,
Odeljenje za finansije
Hi there,
stay away from the casino.
The bonus from the last deposit does not end automatically and you have to wager 2 bonuses next time.
On the other hand, they did not want to pay me my thousand euros because I allegedly bypassed the system and somehow bought bonus games with bonus money that exceeded the amount, although this is not possible and they removed 950 euros of real money from my account. That's more than thirty..... It's an absolute cheek that something like this can have a license.
Don't get your money ripped off and stay away.
Here the email:
Hello ****,
Please be informed that the winnings on your account have been voided on initiation of Withdrawal, according to our Terms and Conditions (see below)
GENERAL TERMS AND CONDITIONS FOR PLAYING WITH BONUSES:
17. The maximum bet allowed when playing with any type of bonus still active in your account has to be less than 20% of the value of the bonus credited and must not exceed 10 EUR, 10 USD, 10 CAD, 100 NOK (as applicable ) per single bet (For example: placing a bet of 10 EUR after claiming an initial bonus of 100 EUR is allowed).
During the review of your gameplay, our audit team noticed that on the date of 21st of January, you received a bonus of 15 EUR, therefore the maximum bet while bonus was active should not have exceeded 3 EUR.
The following bets breached our bonus terms and conditions
60 EUR at Gems Bonanza
60 EUR at Fruit Party
40 EUR at Fruit Party
20 EUR at Fruit Party
35 EUR bet at Snake Arena
Your last deposit of 50 EUR has been left in your balance.
To avoid such situations, we recommend you to review out bonus terms and conditions.
Best regards,
The Finance Department
Hallo,
haltet euch von dem Casino fern.
Der Bonus von der letzten Einzahlung wird nicht automatisch beendet und man muss 2 Boni beim nächsten mal wagern.
Zum anderen wollte man mir meine Tausend Euro nicht auszahlen weil ich angeblich das System umgangen habe und irgendwie mit Bonus Geld Bonus Spiele gekauft haben soll die den Betrag übersteigen, obwohl dies gar nicht möglich ist und man hat mir 950 Euro Real Money vom Konto entfern. Das ist mehr als dreißt..... Das sowas eine Lizenz haben darf ist eine absolute Frechheit.
Lasst euch nicht euer Geld abziehen und haltet euch fern.
Hier die Mail:
Hello ****,
Please be informed that the winnings on your account have been voided on initiation of Withdrawal, according to our Terms and conditions (see below)
GENERAL TERMS AND CONDITIONS FOR PLAYING WITH BONUSES:
17. The maximum bet allowed when playing with any type of bonus still active in your account has to be less than 20% of the value of the bonus credited and must not exceed 10 EUR, 10 USD, 10 CAD,100 NOK (as applicable) per single bet (For example: placing a bet of 10 EUR after claiming an initial bonus of 100 EUR is allowed).
During the review of your gameplay, our audit team noticed that on the date of 21st of January, you received a bonus of 15 EUR, therefore the maximum bet while bonus was active should not have exceeded 3 EUR.
The following bets breached our bonus terms and conditions
60 EUR at Gems Bonanza
60 EUR at Fruit Party
40 EUR at Fruit Party
20 EUR at Fruit Party
35 EUR bet at Snake Arena
Your last deposit of 50 EUR has been left in your balance.
To avoid such situations, we recommend you to review out bonus terms and conditions.
Best Regards,
The Finance Department
Zdravo, dakle niste svjesni da kupujete bilo kakve "bonus igre" i stoga ste sigurni da niste kladili 35 - 60€ na slotove koje su pomenuli u e-poruci, zar ne?
Pokušajte ih pitati za njihovu originalnu historiju igara ili je pokušajte pronaći na svom računu.
Hello, so you are unaware of buying any "bonus games" and therefore you're sure you did not bet 35 - 60€ on slots they mentioned in the email, correct?
Try to ask them for their original gaming history or try to find it in your account.
zdravo,
Pa, siguran sam da to neće ići.
Ako pokušate kupiti bonus igre sa bonus novcem, dođite
nešto poput poruke o grešci da prekoračuje limit klađenja sa bonusom i da se poništava.
Kao što je opisano, nije moguće kupiti besplatne vrtnje sa bonus novcem i podrška me i dalje optužuje za to
Hi there,
Well, I'm sure that's not going to work.
If you try to buy the bonus games with bonus money, then come
something like an error message that it exceeds the betting limit with bonus and it is canceled.
As described, it is not possible to buy free spins with bonus money and the support still accuses me of this
Hallo,
naja doch ich bin mir sicher dass sowas nicht geht.
Wenn man versucht die Bonus spiele mit Bonus Geld zu kaufen, dann kommt
sowas wie eine Fehlermeldung das es das Einsatzlimit mit Bonus übersteigt und es wird abgebrochen.
Es ist wie beschrieben also gar nicht möglich mit Bonus Geld Freispiele zu kaufen und trotzdem wird mir das von dem Support vorgeworfen
Vidim.
Samo pričekajte malo Žalbeni tim koji poznajete vježbu pa se nadam da će uspjeti pronaći neko rješenje.
I see.
Just wait a bit for the Complaint Team you know the drill so I hope they will be able to find some solution.
Ja zapravo vjerujem da neka kockarnica nemaju blokiranu ovu funkciju i da možete kupiti bonus funkcije unutar igara kada imate bonus novac na svom računu. To nije dobro iskustvo za igrača, ali je slično slučajevima kada kazino kaže da ne možete kladiti više od 5 EUR po okretu dok igrate sa bonusom. Ako pokušate da kladite više, uspjet ćete biti više u većini kazina.
I actually believe that some casinos don't have this feature blocked and you can buy bonus features inside the games when you have bonus money on your account. It's not a good experience for the player, but it's similar to the cases when the casino says that you can't bet more than 5 EUR per spin while playing with the bonus. If you try to bet more, you'll manage to be more in most of casinos.
Kao što sam rekao, nisam kupio nikakve besplatne okrete sa bonus novcem.
Pokušao sam, ali je prekinuto jer nije bilo moguće s misijom.
Ako Bonus Tears nije dozvoljen, zašto funkcija nije navodno zaključana?
Zvuči mi kao da je namerno ostavljeno da uštedim novac kao u mom slučaju
i samo prevario ljude-
Kao što sam rekao, morao sam da uložim bonus dva puta jer sajt nije mogao ni da se okupi
da okončam stari bonus i na kraju mi je skinuto 950 eura sa računa
iako sam kladio bonus BEZ KUPLJENIH BESPLATNIH ZVRTENJA.
So as I said I didn't buy any free spins with bonus money.
I tried it, but it was aborted because it wasn't possible with the mission.
If Bonus Tears isn't allowed, why isn't the feature supposedly locked?
It sounds to me like it's left on purpose to save money like in my case
and just scammed people-
As I said, I had to wager the bonus twice because the site couldn't even get its act together
to end the old bonus and in the end 950 euros were removed from my account
even though I wagered the bonus WITHOUT FREE SPINS PURCHASED.
Also wie gesagt habe ich keine Freispiele mit Bonus Geld gekauft.
Ich habe es versucht, aber es wurde aber abgebrochen weil es mit dem Einsatz nicht möglich war.
Wenn das Laut Bonus Tearms nicht erlaubt ist, wieso ist die Funktion dann angeblich nicht gesperrt?
Für mich hört sich das an als ob man das mit Absicht so lässt um Geld zu sparen wie in meinem Fall
und einfach Leute scammed-
Ich musste wie gesagt den Bonus 2x umsetzen weil die Seite nicht mal auf die Reihe bekommt
den alten Bonus zu beenden und zum Schluss wurden mir 950 Euro vom Konto entfernt
obwohl ich den Bonus OHNTE GEKAUFTE FREISPIELE umgesetzt habe.
Zanima me kakve dokaze će kazino pružiti u ovom slučaju.
I'm interested to see what evidence will casino provide in this case.
I ja sam jako uzbuđena zbog toga...
I'm really excited about that too...
Da bin ich auch mal mega gespannt....
Dobro jutro, vidim da je kazino sada u kontaktu sa timom za žalbe. Pitam se, jesu li odgovorili i na vaše mejlove?
Good morning, I can see that casino is now in touch with the Complaint Team. So I wonder, did they answer your emails as well?
Zdravo, ne, do sada nisam odgovorio ni na jedan e-mail.....
Hello, no I have not answered any e-mails so far.....
Hallo, nein es wurde keine E-Mail von mir beantwortet bisher.....
Nije dobro, ali vidjećemo kakve će nam informacije biti poslate.
Not good, but we shall see what information will be sent to us.
Potpuna prevara. Na bankarskoj stranici je pisalo da je minimalno podizanje 20 eura, ali su onda rekli da je 100? Tako da se nisam mogao povući. Vrlo nepristojna korisnička služba, a i razgovor uživo me je ohrabrio da izbjegnem poreze?
Complete fraud. It Said the minimum withdraw was 20 euro on the banking page but then they said it was 100? So i could not withdraw. Very rude customer service and i was also encouraged to dodge taxes by the live chat?
Zdravo,
Površno sam pregledao Uslove i odredbe, ali nisam našao ograničenja. Pretpostavljam da se to vidi samo na blagajni, možda? I, normalno, minimalni iznos varira za svaku opciju plaćanja.
U svakom slučaju, napisali ste: "Hteo sam da se kockam za 20 evra, ali vidim da je minimum 100 šta mogu da uradim?"
Ne bih razumio da pod kockanjem mislite na povlačenje da sam ja agent podrške. Sa svom iskrenošću.
Dakle, pretpostavljam da je i Caleb bio uvjeren da pitate o limitu depozita, a ne limitu povlačenja pa je predložio drugačiji metod bez poreza.
To je moje gledište.
Hello,
I run through the Terms and Conditions cursorily but did not find any limits. I suppose those are only visible through the cashier, maybe? And, normally, the minimal amount varies for each payment option.
Anyway, you wrote: "I was gonna gamble for €20 but I see the minimum is 100 what can i do?"
I would not understand that by gamble you refer to withdrawal if I were the support agent. With all honesty.
So I'm guessing that Caleb too was convinced that you're asking about deposit limit, not withdrawal limit so he suggested a different method free from taxes.
That's my point of view.
Ovo je sajam!
Neki ljudi zloupotrebljavaju korištenje bonus sredstava i ulažu bogatstvo u jednom okretu, ako im kasino nakon toga ne dozvoli povlačenje oni se žale!
Upravo sam osvojio £750 u ovom kazinu i mogu reći da je to jedan od najboljih kazina za profesionalnu i ljubaznu podršku.
Hvala Goldwin🙂
This such fair!
Some people abuse using the bonus funds and staking a fortune in a single spin , if the casino after don't allow them to withdraw they make complaints !
I just won £750 in this casino and I can say that is One the best casino for professionally and kind support .
Thank you Goldwin🙂
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
Casino.guru je nezavistan izvor informacija o online kazinima i online kazino igrama, i nije kontrolisan od strane bilo kojeg operatora igara ili bilo koje druge institucije. Sve naše recenzije i vodiči su kreirani iskreno, u skladu sa najboljim znanjem i rasuđivanjem naših članova iz ekspertskog tima; ipak ovaj sadržaj je napravljen u informativne svrhe i ne bi smeo i trebao da se tumači kao pravni savet. Bitno je da uvek ispunite sve regulatorne zahteve pre nego počnete igrati u određenom kazinu.
Proverite svoj inboks i kliknite na link koji smo Vam poslali:
youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.
Proverite svoj inboks i kliknite na link koji smo Vam poslali: youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.