Ako imate problem sa ovim kazinom i desio se nekoliko puta, mislim da bi najbolje u ovom slučaju bilo da uložite žalbu, jer ako je to opravdano i naš tim odluči u vašu korist, onda bi kazino mogao dobiti crne tačke i njen indeks bezbednosti bi se smanjio. Stoga, kad god igrači osete da nešto nije fer ili je kazino napravio grešku ili nešto slično, uvek im preporučujemo ovu opciju.
To što imate dokaze je utoliko bolje, ali naravno morate početi.
Međutim, znam da ste mi ranije pisali da ćete to učiniti kada dođe vreme, ali samo želim da kažem da još nije kasno, jer ste izgubili mnogo novca.
Takođe mislim da ako imate problema ovde par puta ne vredi igrati ovde.
Nadam se da se ništa slično neće ponoviti i da ćete naći kazino u kome će biti više pozitivnih nego negativnih.
If you have a problem with this casino and it has happened several times, I think the best thing to do in this case would be to file a complaint, because if it is justified and our team decides in your favour, then the casino could get black points and its safety index would be lowered. Therefore, whenever players feel that something is not fair or the casino has made a mistake or something like that, we always recommend this option to them.
The fact that you have evidence is all the better, but of course you have to start.
However, I know that you have written to me in the past that when the time is right, you will do it, but I just want to say that it is not too late, because you have lost a lot of money.
I also think that if you have troubles here for a couple of times it is not worth playing here.
I hope that nothing like this will happen again and you will find a casino where there will be more positives than negatives.
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