pre 1 godinu
Ako želite da diskutujete bilo šta vezano za Gransino Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Gransino Casino - opšta diskusija
pre 1 godinu
NAJLOŠI KAZINO NA PLANETI!!! NIKAD NE AKTIVAJU BONUSE KOJE VAM DAJU DOK STE NAPRAVILI POTREBNI DEPOZIT !!!!!!!! NEZAKONITO, MOLIM VAS PROVERU NADLEŽNIH ORGANA !!!!!!
Automatski prevedeno:
pre 1 godinu
Hello, probably not a good casino experience. As for the bonus, you deposited and you should have got one and it didn't happen? Or was it different? Could you describe it to me please?
pre 1 godinu
Najbolji kazino u kome sam ikada igrao. Poslednjih dana sam pobedio dva puta. Jednom 1900 evra, a drugi put 2540. U roku od 24 sata od zahteva za povlačenje, novac je bio na mom bankovnom računu. Odlična usluga i veoma brza isplata dobitaka!
Automatski prevedeno:
pre 1 godinu
This is really nice to hear.
May I ask which payment method you used?
Here you can submit your user review and write about your experience if you wish, as well.
pre 1 godinu
Moje iskustvo sa VIP menadžerom je bilo odlično. Ali ono što mi se dopalo je to što je preko Skrilla u roku od 24 sata novac bio na mom računu.
Za mene najbolji kazino u kojem sam ikada igrao!
Automatski prevedeno:
pre 1 godinu
Great. Then I reckon you're going to stick around there.
Am I right?
Feel free to come and write about your other experiences, of course.
pre 7 meseci
Requested to close my account for over 3 weeks now and its still being ignored. When you go to live chat they will just get rid of you. This site is a scam!
pre 7 meseci
May I ask what reason you gave them for closing the account?
pre 7 meseci
Ive seen alot of bad reviews hence requesting to close account.
pre 7 meseci
Yeah, that is why they take their time to actually close your account, you know. It is only logical that they want to keep their players as long as possible.
If the reason was gambling problems, they should close it immediately, of course.
pre 7 meseci
Gransino mi duguje 1.420 evra od isplata i stalno se izvinjava, govoreći da je u završnoj fazi. Upravo su mi blokirali ćaskanje uživo jer mi nisu platili više od 23 dana. Ovo je prokleta prevara! MOŽE LI MI NEKO POMOĆI?
Izmenjeno
Automatski prevedeno:
OdgovoriCitiraj1
pre 7 meseci
That has really been a long time waiting, and our complaint team has already started to work on your complaint, so I believe that you are in good hands.
Do you have any explanation from the casino why they delay this much, though? Or do they just say that everything will be fine?
pre 7 meseci
Kažu da ne brinem da je u završnoj fazi, ali mi to govore već 20 dana, ali ovde niko ne plaća, a svi agenti mi govore isto da odeljenje radi na tome, ali to je laž, slučaj je nedeljama u maksimalnoj hitnosti, i ako stvarno rade, trebalo je da sam do sada imao svoj novac. 
Automatski prevedeno:
pre 7 meseci
Do you mean agents at live chat, right?
To tell you the truth, usually they don't know much about withdrawals at live chat, and that is why they all say the same thing.
The best is to communicate with the support by email, actually.
pre 7 meseci
I meni putem imejla kažu isto. 
Automatski prevedeno:
pre 7 meseci
Oh. That's a pity, really.
But I read the good news that you got one of the withdrawals, so hopefully it will continue this way and soon it will all be over. Right?
We'll wait for another update from you.
pre 7 meseci
Da, tačno, zahtevao sam da im ne daju više nego istog popodneva, i posle 20 minuta su mi napravili jedan za 500 evra, danas sam im samo tražio drugi za 420 evra koji je takođe 24 dana zakašnjenja, da vidimo da li će to danas uraditi i da li ćemo slučaj ostaviti zatvorenim.
Automatski prevedeno:
OdgovoriCitiraj1
pre 6 meseci
Dobar dan,
Pre nedelju dana sam izvršio tri isplate, svaka po 500 evra, jer u zavisnosti od vašeg nivoa, izgleda da ovaj kazino dozvoljava samo povlačenje 500 evra, a najviše tri. Već nedelju dana povremeno šaljem poruke na čet da vidim kako proces ide, i uvek mi daju neki izgovor. Čekao bih 1 do 3 dana i ništa, zatim 5 dana i ništa, da imaju tehničkih problema i puno posla, ali nisu ni odobrili moju isplatu. Pokrenuću pravni postupak ako ne mogu da podignem 7.000 evra, čega sam svestan, pošto je u pitanju 500 evra odjednom, trajaće večnost. Da li neko može da mi pomogne i da li mu se desila ista stvar? Iskreno, ovo mi se nikada ranije nije desilo.
Automatski prevedeno:
pre 6 meseci
Hey, it's not nice if the casino keeps telling you something else why you don't have money yet and you've been waiting for over a week.
I saw that you also have an open complaint with us so I would try to wait for the outcome of the complaint and then think about legal action, as it is usually even longer.
Anyway, have you ever got money from the casino? I suppose you are verified or not?
I've looked into the complaints and players have dealt with similar problems as you. I saw one of them waited 22 days to complete, which I think is a long time.
By all means, try to hang in there because if they have technical problems or if a lot of people don't have their phones working at the moment, there might be a delay.
We give casinos 14 days to resolve this process and if it doesn't happen we will contact the casino.
If anything changes let us know.
I will keep my fingers crossed. 🤞
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