GratoWin Casino - opšta diskusija

Very unfair this casino received the registration bonus 35 reais I fulfilled the absurd Rollover, then it forces you to deposit and fulfill another absurd deposit Rollover just to make your withdrawal difficult, that is you have to buy 2 Rollover this is unfair for any player I I have already completed several Rollovers from several casinos, then I just deposited, moved my deposit and already withdrawn, but in this one they force you to fulfill another absurd Rollover I spent 1 day fulfilling the Rollover and they want me to deposit the minimum amount and complete another absurd Rollover , the attendant was super ignorant to me, saying the following sentence: you used casino money now deposit your money and use your money to fulfill the Rollover, If they don't want us players to use the money they give why release the bonus? All this to deposit and lose the entire balance I want my right I just want to deposit and withdraw what I won fulfilling the Rollover

Muito injusto esse cassino recebi o bônus de cadastro 35 reais cumpri o Rollover absurdo, depois ele te obriga a depositar e cumprir outro Rollover absurdo de depósito só para dificultar sua retirada, ou seja você tem que comprir 2 Rollover isso é injusto para qualquer jogador eu já cumpri vários Rollover de diversos cassinos depois eu apenas depositava, movimentava o meu depósito e já sacava, mais nesse eles te obrigam a cumpri outro Rollover absurdo passei 1 dia cumprindo o Rollover e eles querem que eu deposite o valor mínimo e cumpra outro Rollover absurdo, o atendente foi super ignorante comigo, falando a seguinte frase: você usou dinheiro do cassino agora deposite seu dinheiro e use o seu dinheiro pra cumprir o Rollover, Se eles não querem que nós jogadores usem o dinheiro que eles dão porque liberam o bônus? Isso tudo para depósitar e perde todo o saldo quero meu direito quero apenas depositar e sacar o que eu ganhei cumprindo o Rollover

Hello,

I can imagine that it feels harsh, but I find it quite common that in order to get winnings accumulated by using a no deposit bonus, the player must deposit first, and the wagering requirement can be applied to the deposit as well. It's for verification purposes mostly.

The question is what was the rollover applied to the bonus and the deposit?

You see, many players do not like no deposit bonuses or even bonuses in general because it brings lots of restrictions to your play hence not all bonuses are so good.

Hello, have you already withdrawn money from grandwin. Did they come to you?

Ahoj už jste někdo vybírali peníze od grandwin. Přišli vám?

Gratowin someone explain to me how it is possible for a casino of this size to have a monthly withdrawal limit of 500 EUR ??? How absurd is this?

at the moment my real balance is 3000 eur and I can't withdraw it, that is, I had to spend 30,000 eur to get enough loyalty points to be able to withdraw more than 500 eur. Can someone please verify this license? It is impossible for this procedure to be admissible!

Gratowin alguém me explique como é que é possível um casino desta dimensão ter limite de levantamento de 500 eur mensais ??? Quão absurdo isto é ?

neste momento o meu saldo real é de 3000 eur e não o consigo levantar, ou seja, tinha que gastar 30.000 eur para conseguir pontos de fidelidade suficientes para conseguir fazer um levantamento superior a 500 eur. Alguém pode pf verificar esta licença ? É impossível que este procedimento seja admissível!

I think that the authority would not be concerned about the limits. Well, honestly - limits are among the first things you should check while registering in a new casino. I bet you didn't check earlier, right? 🙁

Hello,

I would look at the user reviews, but it seems that this casino is not very popular.

Is something wrong with your selection? Any complications?

Ahoj,

mrkla bych na uživatelské recenze, ale vypadá to, že toto kasíno není příliš v kurzu.

Děje se něco s Tvým výběrem? Nějaké komplikace?

Right. Neither the authorities nor you.

Certo. Nem as autoridades nem vocês.

At this point you're wrong. I checked your complaint and found an internal note mentioning too high rating - or rather a safety index compared to the actual limits. We do care, actually...

I hope the complaint will satisfy you. 🤞

Only a sucker, an idiot, plays in this casino,

force people to spend the money so they can withdraw it later,

They force the guys to spend thousands of euros in order to be able to raise 500.

Don't be stupid, play another one.

This casino is so stupid, that it should be noted... I had a payment of 16 eur, the guys have been checking for 4 days, they don't pay the miserable 16 eur, and I have more money to withdraw and they don't consider any other amount for withdrawal because they haven't paid the first one yet, unbelievable, but imagine if they do this with 16 eur I imagine if it were 16000,

Só mesmo um otario , idiota é que joga neste casino,

obrigam a malta a gastar o dinheiro para depois o poderem levantar,

Obrigam a malta a gastar milhares de euros para terem a possibilidade de levantar 500.

Não sejam estúpidos, joguem noutro.

Este casino é tao imbecil, que note-se... tive em pagamento 16 eur, os gajos estão em verificações há 4 dias, não pagam a miseria dos 16 eur, e tenho mais dinheiro para levantar e não considerm para levantamento mais nenhum valor porque aínda não pagaram o primeiro, inacreditavel, mais imaginem que se fazem isto com 16 eur imagino se fossem 16000,

I think we are all interested in knowing how this casino forces players to spend money. Can you help out with this part, please? Because knowledge works as a safety belt in such situations.

I also found the amount of 16€ quite intriguing. I would expect a minimal amount to prevent avoidable fees. 😉

be careful Gratowin is a site that does not guarantee the money won, by taking advantage of infringements of the rules it does not pay the winnings, committing a very serious crime of embezzlement punishable by imprisonment

attenti Gratowin è un sito che non garantisce i soldi vinti, avvalendosi delle infrazioni sul regolamento non paga le vincite commettendo un reato gravissimo di appropriazione indebita punibile con la pena dell'arresto

May I ask, whether you had this kind of experience yourself at this casino, please? Is it something we could help you with, perhaps? Let us know some more details and we will try to somehow fix this issue of yours.

yes as I already wrote. I signed up my mother for roulette with all the original data but when it was time to collect 550 euros won with my deposit of only 20 euros and after (hours and hours of playing) they canceled my profile and winnings claiming that another profile was open with a different email on the same site when in reality the 20 euro deposit had been taken from me with my card because my mother doesn't have a credit card and I was playing on the same site with the same card. Let's unite for common action against these dirty Venezuelan scammers. If they were honest they would delete the profile and refund me at least half of the winnings

si come ho già scritto. Ho iscritto mia madre alla roulette con tutti dati originali ma al momento di riscuotere 550 euro vinti con un mio deposito di soli 20 euro e dopo (ore e ore di gioco )mi hanno cancellato profilo e vincite sostenendo che era aperto un altro profilo con una email diversa sullo stesso sito quando in realtà il deposito di 20 euro erano stati prelevate da me con la mia carta perchè mia madre non ha carta di credito e io giocavo sullo stesso sito con la stessa carta. Uniamoci per un azione comune contro questi sporchi truffatori venezuelani. Se fossero stati onesti cancellavano il profilo e mi rifondavano almeno metà della vincita

BEWARE DO NOT PLAY ON GRATOWIN AND PLAY ORO THEY DO NOT PAY THE WINNINGS, THEY USE A THOUSAND EXCUSES

ATTENTI NON GIOCATE SU GRATOWIN E PLAY ORO NON PAGANO LE VINCITE, USANO MILLE SCUSE

BEWARE THEY DO NOT PAY THE WINNINGS ON GRATOWIN and PLAYORO are in Curasao in Venezuela and know that it is difficult to prosecute them judicially

ATTENTI NON PAGANO LE VINCITE SU GRATOWIN e PLAYORO stanno a Curasao in Venezuela e sanno che è difficile perseguirli giudizialmente

let's unite for a Class Action against these scammers who are strong because they are based in Venezuela

uniamoci per una Class Action verso questi truffatori che si fanno forti perchè hanno la sede in Venezuela

Hello there. The case you have described is nothing unusual, to tell you the truth. In most of the online casinos it is strictly prohibited to play with an account of someone else, as you said you have signed your mother. Even to use a third party payments is not allowed and it should be stated in the terms of every casino. So, unfortunately, in your case the casino the casino hasn't done anything wrong, actually and we can not offer you any kind of help here. It really is a violation of the casinos rules. Please try to avoid such a thing next time and always read the terms before depositing, to avoid issues like this.

Have the casino offered you back the deposit, if I may ask?

they took 550 euros you call this normal. it's my mother's money won while gambling, they have no right to keep the money because it's no longer theirs, do you call it normal? at that point you make a regulation that they can steal our winnings as they want. It's easy to pay back the 20 euros my mother started playing with.

si sono presi 550 euro tu chiami questa cosa normale. sono soldi di mia madre vinti giocando, non hanno nessun diritto di tenersi soldi perchè non sono più loro,, tu lo chiami normaleeeeee? a quel punto fai un regolamento che ci possono rubare le vincite come vogliono. Facile restituire i 20 euro con cui mia madre ha iniziato a giocare. <non ci sto voglio sapere cosa devo fare per recuperare quei soldi? tribunale o denuncia?

Hi, I signed up my mother for Gratowin but my mother didn't have a debit card so I put my own one. These scoundrels wrote that I violated the rules and for their benefit they stole all the money won by my mother in hours and hours of gaming for the total sum of 550 euros won for a deposit of only 20 euros. It's okay to delete the profile but you have to give me back the money I won because my mother won it by playing and without a bonus. A mass of scammers, what can I do to get my money back?

salve ho iscritto mia madre a gratowin ma mia madre non avendo il bancomat ho messo quello mio. Questi furfanti hanno scritto che ho violato il regolamento e a loro vantaggio si sono fregati tutti i soldi vinti da mia madre in ore e ore di gioco per la somma totale di 550 euro vinte a fronte di un deposita di sole 20 euro. Giusto cancellare il profilo ma mi devi restituire i soldi vinti perchè gli ha vinti mia madre giocando e senza bonus. Una massa di truffatori, Cosa posso fare per ritornare in possesso dei soldi vinti?