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GreatWin Casino - opšta diskusija (strana 2)

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29.212 pregleda 153 odgovora |
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NCHAMP22
pre 2 godina

Hello, I'm sorry for that.

As far as I can understand, you already lost your deposit and now you would like to be refunded because you have previously self-excluded from the sister casino, am I correct, please?


pre 2 godina

Hello, I'm sorry for that.

As far as I can understand, you already lost your deposit and now you would like to be refunded because you have previously self-excluded from the sister casino, am I correct, please?


pre 2 godina

Yes correct.

pre 2 godina

I had self excluded myself from Powbet a few months back. I created a new account with Greatwin who are I believe sister websites under the same license.


I am just wondering have I a case to take up with Greatwin in regards to been able to set up an account when I have self excluded from their sister site? Can I raise a request for return of deposits?

pre 2 godina

Generally speaking, casinos don't refund players when they self-exclude in a sister casino and then they start playing elsewhere. It's also necessary to distinguish between a standard self-exclusion for any reason except gambling issues and the self-exclusion due to gambling issues that are mentioned by the player to the casino staff. There are a few exceptions where the casino will self-exclude you in sister casinos as well:

  1. It's given by the licensing authority that the business owner musts track players within all of their brands and self-exclude the player within the entire brand if problem gambling is the reason for the initial self-exclusion.
  2. I've heard (and seen a case) where some casinos do that willingly, they also have it written in their terms and conditions that once a player self-excludes in one of their casinos, they'll automatically close all of their accounts and won't allow you to open a new one with the same credentials.

I believe the case no.2 is your only chance. If the casino's terms and conditions say that the self-exclusion will affect even their sister casinos, then you should be refunded. But it's rather a rare case when casinos have it written there.

Ažurirano od strane autora pre 2 godina
pre 2 godina

my account was disabled by the greatwin without any reason! I am so angry. I still have money in my account. how can I withdrawal?

pre 2 godina

my account was disabled by the greatwin without any reason! I am so angry. I still have money in my account. how can I withdrawal?

pre 2 godina

And my winnings are deducted, which is ridiculous

pre 2 godina

And my winnings are deducted, which is ridiculous

pre 2 godina

file

22kunqu
pre 1 godinu

I guess that the casino has found some irregularities. Have you received further explanation yet?

It's hard to tell whether the complaint is a reasonable step, but you can try that.


Radka
pre 1 godinu

no any explanation. This is a cheating website, once you win high, then your account will be closed, I will tell my friends to stop using this cheating gambling website

22kunqu
pre 1 godinu

Sadly after checking your complaint, I realized that you focus on sports betting rather than casino games, well I'm afraid that we won't be able to help you with that because we do not deal with sports betting in general.

Let's wait for Tomas. 🤔

Radka
pre 1 godinu

anyway, don't use gratin, This is a fucking scam site. They also deducted the money from my account balance. What a ridiculous thing to do

22kunqu
pre 1 godinu

Well you said "I play nab betting in greatwin, Because I am a freshman majoring in data analysis and I have been watching nba for 15 years, so I know nba very well"

Any chance that the casino recognized you as a pro, and went concerned about your strategy?

Just guessing now.

pre 1 godinu

Igrao i izgubio na GreatVin-u. Posle 1 nedelje sam pokušao ponovo i pobedio i sada čekam isplatu i ništa se ne dešava!


Naravno, njihova strategija je da nateraju ljude da čekaju da ponovo igraju!


Sačekaću još nekoliko dana, ako se tada ništa ne desi, uključiću advokata!

Automatski prevedeno:
waechter55
pre 1 godinu

Hello,

you should not be ignored like this. May I know whether your account has been fully verified? Has the KYC already started at least?

22kunqu
pre 1 godinu

Pitam se da li je neko primio uplatu od Greetvin-a jer sam i ja pomalo majmun

Automatski prevedeno:
pre 1 godinu

Da li je neko dobio novac od Greetvin kazina jer mi se čini da manipulišu sa mnom

Automatski prevedeno:
Oluja
pre 1 godinu

Hello,

What seems to be wrong with the withdrawal? How is the casino manipulating you?

Radka
pre 1 godinu

danas mi je trebalo mojih 500 evra i ponovo su mi pisali da im dam kreditnu karticu i dao sam svoj iban i bic.. lažu me

Ažurirano od strane autora pre 1 godinu
Automatski prevedeno:
Oluja
pre 1 godinu

Why do you think they lie to you? You need to have your payment methods verified in most of casinos before you can make a withdrawal.

pre 1 godinu

Why do you think they lie to you? You need to have your payment methods verified in most of casinos before you can make a withdrawal.

pre 1 godinu

Koristio sam način plaćanja Maestro karticom i kada su me dva puta zamolili da uplatim novac, rekli su da ne mogu i dao sam svojim Iban i Bic Kap ono što su tražili.

Automatski prevedeno:
waechter55
pre 1 godinu

trust me man, they are fucking liar

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