HotSlots Casino - opšta diskusija

I paid the account, 6 hours passed and the money was not credited to my account, I wrote 20 emails, nobody returns, there is no live customer representative in the casino, they say bonus, I paid before, 15 euros from 150 euros, the rest of the main money is automatically added as a bonus and you can only play with 2-3 dirty ambiator with it, that's a complete disgrace to my account.. i'm deleting

Ich habe das Konto bezahlt, 6 Stunden vergingen und das Geld wurde meinem Konto nicht gutgeschrieben, ich habe 20 E-Mails geschrieben, niemand kehrt zurück, es gibt keinen Live-Kundenvertreter im Casino, sie sagen Bonus, ich habe vorher bezahlt, 15 Euro von 150 euro, der rest des hauptgeldes kommt automatisch als bonus hinzu und man kann nur mit 2-3 dreckigen ambiator damit spielen, das ist eine komplette schande mein account.. ich lösche

Hello,

it's always painful if there is nobody to support you, especially in the case of payments.

However, I can see that the 23€ deposit is marked as completed in the same minute as created, so I'd say it was credited instantly.

I can only speculate but the problem can be also on the side of the casino's payment provider.

Generally speaking, if you're not satisfied with the allowed games you can play and struggle with the deposit, it's clear you won't spend more time there.

Have you played away your active balance?

Please look when was the last time i paid in and when was the last time i played on may 14th when i played iyun for the last time i didn't pay in yesterday evening i paid with paysafecard

Schauen sie bitte wann habe ich das letzte mal eingezahlt und wann habe ich letztens gespielt am 14. mai als ich das letzte mal iyun gespielt habe habe ich gestern abend nicht eingezahlt ich habe mit paysafecard bezahlt

and since i wrote 20 e-mails yesterday there is no live chat in the casino why should i do that for 23 euros? I have no words if you are a scammer or a scammer

und seit ich gestern 20 e-mails geschrieben habe gibt es keinen live chat im casino warum sollte ich das für 23 euro machen? Ich habe keine Worte, wenn Sie ein Betrüger oder ein Betrüger sind

Hello,

allow me to stress that we are not the casino's customer care, so I can't handle your issue from here.

Frankly, you have to submit a complaint so we can act on our behalf.

Feel free to do so here: https://casino.guru/complaints/create

Honestly, I hope your problem will be solved in the meantime.

I am asking for 4 days to pass the exam correctly, zero answers, I do not recommend

Proszę się 4 dzień o poprawne zaliczenie jakopt zero odpowiedzi nie polecam

Could you tell us more regarding this, perhaps?

Is your account under verification, and you need something to help with?

Please tell us more details, and maybe then we'll be able to assist you somehow.